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Implement Chatbot Feature in Dashboard Page  #28

@VishnuAmit

Description

@VishnuAmit

Task Overview

This task focuses on integrating a chatbot into the LapProFix dashboard with features for assistance, operator forwarding, and chat ending. The chatbot should be able to forward to an operator if needed or end the chat gracefully when no further assistance is required.

Your Role

  1. Fork the Repository
    Fork the LapProFix repository to your local machine.

  2. Install Packages
    Navigate to the project directory and install the necessary packages using:

 npm install i
  1. Run the Project
 npm run dev

Identify Components

Locate the components responsible for the chatbot functionality and the sections where the bot will interact with users, such as:

  • Assistance Popup: Where the chatbot interacts with users to offer help.
  • Operator Forwarding: A section that forwards the user to a live operator if needed.
  • End Chat: A section where the conversation is ended gracefully when no further assistance is required.

Implement Chatbot Logic

Add the chatbot flow logic with two possible outcomes:

  1. Forward to an Operator: If the chatbot cannot resolve the user's issue, provide an option to forward the chat to an operator.
  2. End Chat: Offer the option to end the chat when no further assistance is required.

Use state management (e.g., React useState) to control the chatbot conversation flow. The chatbot states could be:

  • Initial Assistance: When the chatbot starts interacting with the user.
  • Operator Forwarding: When the chat is escalated to an operator.
  • End Chat: When the chat is ended politely.

How should It look:

image

Refer this link on how to implement:
https://www.zoho.com/salesiq/chatbot.html?network=g&device=c&keyword=ai%20chatbots%20for%20websites&campaignid=13974448020&adgroup=126249779758&matchtype=e&placement=&creative=642109538811&adposition=&gad_source=1&gclid=Cj0KCQjwsJO4BhDoARIsADDv4vCSGO6JMsFk9Tcb5Gvp58kc0Udz0PFjcLTRczXfqVUhMgvBQQqnPAMaAoWBEALw_wcB

If not Zoho , you can share your ideas on how you are going to implement it and whether that meets all requirements

Update Styles

  • Modify the CSS to ensure that the chatbot window behaves responsively across different screen sizes and devices.
  • Ensure that transitions between different chatbot states (e.g., normal interaction, operator forward, and end chat) are smooth and visually appealing.
  • Use appropriate colors, padding, and alignment to create a user-friendly chatbot interface.

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