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Privacy Policy for Resonate

Effective Date: July 1, 2025
Last Updated: July 1, 2025

1. Introduction

Resonate ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application Resonate (the "App"), available on Google Play Store and other platforms.

By using our App, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, do not download, register with, or use this App.

2. Information We Collect

2.1 Personal Information You Provide

When you register for and use our App, we may collect the following personal information:

  • Account Information: Email address, username, display name, and password
  • Profile Information: Profile picture, date of birth, and any other information you choose to add to your profile
  • User-Generated Content: Audio recordings, stories, chapters, room descriptions, chat messages, and other content you create or share

2.2 Automatically Collected Information

When you use our App, we automatically collect certain information:

  • Device Information: Device type, operating system version
  • Log Information: Crash logs, performance data, and error reports for app improvement
  • Network Information: IP address, connection type for service delivery

2.3 Permissions We Request

Our App requires the following permissions to function properly:

  • Microphone Access: Required for audio communication in voice rooms and pair chats
  • Camera Access: Optional, for taking profile pictures
  • Photo Library Access: Optional, for selecting profile pictures and story cover images
  • Internet Access: Required for real-time communication and data synchronization
  • Network State Access: To determine connection quality and optimize audio streaming
  • Audio Settings Modification: To manage audio routing and microphone settings
  • Bluetooth Access: For connecting to Bluetooth audio devices
  • Storage Access: To temporarily store audio files and images
  • Notification Access: To send room reminders and app notifications

3. How We Use Your Information

We use the collected information for the following purposes:

3.1 Service Provision

  • Create and manage your user account
  • Enable real-time audio communication in voice rooms
  • Facilitate pair chat matching and anonymous conversations
  • Store and display your stories and audio content
  • Provide push notifications for scheduled rooms and app updates

3.2 App Improvement

  • Debug technical issues and optimize performance
  • Develop new features based on user feedback

3.3 Communication

  • Send service-related notifications
  • Respond to your inquiries and support requests
  • Notify you about policy changes or app updates

3.4 Safety and Security

  • Moderate content and enforce community guidelines
  • Prevent fraud, abuse, and unauthorized access
  • Maintain the integrity of our platform

4. Information Sharing and Disclosure

4.1 Public Information

The following information is publicly visible to other users:

  • Your username and display name
  • Profile picture
  • Stories and chapters you publish
  • Your participation status in public voice rooms

4.2 Limited Sharing

We may share your information in the following circumstances:

  • With Other Users: Your profile information is visible to other users when you participate in rooms or publish content
  • Service Providers: We use third-party services (Appwrite for backend services, LiveKit for audio communication, Firebase for notifications) that may process your data on our behalf
  • Legal Requirements: We may disclose information if required by law, court order, or government request

5. Third-Party Services

Our App integrates with the following third-party services:

5.1 Appwrite (Backend Services)

  • Purpose: User authentication, database storage, file storage, cloud functions
  • Data Processed: Account information, profile data, user-generated content
  • Privacy Policy: https://appwrite.io/privacy

5.2 LiveKit (Audio Communication)

5.3 Firebase (Notifications - Optional)

5.4 GitHub (OAuth Authentication - Optional)

5.5 Google (OAuth Authentication - Optional)

6. Data Storage and Security

6.1 Data Storage

  • Your data is stored on secure servers provided by Appwrite
  • Audio data is processed in real-time and not permanently stored unless explicitly saved by you
  • Profile images and story content are stored securely with access controls

6.2 Security Measures

  • Data transmission is encrypted using industry-standard protocols
  • User authentication uses secure token-based systems
  • Regular security audits and updates to maintain data protection
  • Access to user data is restricted to authorized personnel only

6.3 Data Retention

  • Account information is retained as long as your account is active
  • You can delete your account and associated data at any time through the app
  • Some data may be retained for legal compliance or legitimate business purposes after account deletion
  • Audio from live sessions is not stored permanently unless explicitly saved as content

7. Your Rights and Choices

7.1 Account Management

  • Access: You can view and edit your profile information in the app
  • Correction: You can update incorrect personal information
  • Deletion: You can delete your account and associated data through the app settings
  • Data Portability: You can request a copy of your data (contact us for assistance)

7.2 Privacy Controls

  • Profile Visibility: Control what information is visible to other users
  • Notification Settings: Manage push notification preferences
  • Content Sharing: Choose what stories and content to make public
  • Anonymous Mode: Use pair chat feature anonymously

7.3 Communication Preferences

  • You can opt out of non-essential notifications
  • Service-related communications cannot be disabled while using the app

8. Children's Privacy

Our App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to remove such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our App, you consent to such transfers. We ensure appropriate safeguards are in place to protect your personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

  • Posting the new Privacy Policy in the app
  • Updating the "Last Updated" date at the top of this policy
  • Sending a notification through the app for significant changes

Your continued use of the App after any changes constitutes acceptance of the updated Privacy Policy.

11. Open Source Commitment

Resonate is an open-source project committed to transparency. Our source code is available for review at:

This transparency allows you to verify our privacy practices and data handling procedures.

12. Regional Privacy Rights

12.1 European Union (GDPR)

If you are located in the EU, you have additional rights under the General Data Protection Regulation:

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent

12.2 California (CCPA)

If you are a California resident, you have rights under the California Consumer Privacy Act:

  • Right to know what personal information we collect
  • Right to delete personal information
  • Right to opt-out of sale of personal information (we do not sell personal information)
  • Right to non-discrimination for exercising privacy rights

12.3 Other Jurisdictions

We respect privacy rights in all jurisdictions and will comply with applicable local privacy laws.

13. Data Breach Notification

In the unlikely event of a data breach that affects your personal information, we will:

  • Notify you within 72 hours of discovering the breach
  • Describe what information was involved
  • Explain the steps we are taking to address the breach
  • Provide recommendations to protect yourself
  • Comply with all applicable legal notification requirements

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

14.1 Data Protection Officer

For privacy-related inquiries, you can reach our data protection team at: aossie.oss@gmail.com

14.2 Response Time

We will respond to privacy-related inquiries within 30 days of receipt.

15. Legal Basis for Processing (GDPR)

For users in the European Union, our legal basis for processing personal information includes:

  • Consent: When you provide explicit consent for specific processing activities
  • Contract: To fulfill our service agreement with you
  • Legitimate Interest: To improve our services, ensure security, and communicate with users
  • Legal Obligation: To comply with applicable laws and regulations

16. Additional Information

16.1 Cookies and Tracking

  • Our app does not use traditional web cookies
  • We may use local storage for app functionality and user preferences
  • No third-party tracking pixels or advertising cookies are used

16.2 Advertising

  • We do not display advertisements in our app
  • We do not share data with advertising networks
  • We do not create advertising profiles of users

16.3 Analytics

  • We collect basic usage analytics to improve app functionality
  • Analytics data is aggregated and anonymized

AOSSIE Organization
Resonate Development Team

This Privacy Policy is part of our commitment to transparency and user privacy. As an open-source project, we believe in giving users full control over their data while providing a secure and enjoyable voice communication platform.

For the most current version of this Privacy Policy, please check the app or visit our GitHub repository.


This document is available under the same open-source license as the Resonate project (GPL-3.0) and can be found in our public repository.