diff --git a/logic-apps/lp-incident-response/workflow.json b/logic-apps/lp-incident-response/workflow.json new file mode 100644 index 0000000..eca2fb1 --- /dev/null +++ b/logic-apps/lp-incident-response/workflow.json @@ -0,0 +1,371 @@ +{ + "$schema": "https://schema.management.azure.com/schemas/2019-04-01/deploymentTemplate.json#", + "contentVersion": "1.0.0.0", + "parameters": { + "PlaybookName": { + "type": "string", + "defaultValue": "RetailShield-LP-IncidentResponse", + "metadata": { "description": "Name of the Logic App playbook resource." } + }, + "WorkspaceId": { + "type": "string", + "metadata": { "description": "Log Analytics workspace ID of the Sentinel workspace." } + }, + "WorkspaceResourceGroup": { + "type": "string", + "metadata": { "description": "Resource group containing the Sentinel workspace." } + }, + "LPManagerEmail": { + "type": "string", + "metadata": { "description": "Email address of the Loss Prevention manager who receives alert notifications." } + }, + "SOCEmailGroup": { + "type": "string", + "metadata": { "description": "SOC distribution email for escalated LP incidents." } + }, + "HRSystemWebhook": { + "type": "securestring", + "defaultValue": "", + "metadata": { "description": "Optional webhook URL for HR case management integration (leave empty to skip)." } + }, + "CCTVRetentionApiUrl": { + "type": "string", + "defaultValue": "", + "metadata": { "description": "Optional CCTV retention API URL to flag footage timestamps (leave empty to skip)." } + }, + "CCTVApiKey": { + "type": "securestring", + "defaultValue": "", + "metadata": { "description": "API key for the CCTV retention system." } + } + }, + "variables": { + "SentinelConnectionName": "[concat('azuresentinel-', parameters('PlaybookName'))]", + "OutlookConnectionName": "[concat('outlook-', parameters('PlaybookName'))]" + }, + "resources": [ + { + "type": "Microsoft.Web/connections", + "apiVersion": "2016-06-01", + "name": "[variables('SentinelConnectionName')]", + "location": "[resourceGroup().location]", + "kind": "V1", + "properties": { + "displayName": "[variables('SentinelConnectionName')]", + "api": { + "id": "[concat('/subscriptions/', subscription().subscriptionId, '/providers/Microsoft.Web/locations/', resourceGroup().location, '/managedApis/azuresentinel')]" + }, + "parameterValueType": "Alternative" + } + }, + { + "type": "Microsoft.Web/connections", + "apiVersion": "2016-06-01", + "name": "[variables('OutlookConnectionName')]", + "location": "[resourceGroup().location]", + "kind": "V1", + "properties": { + "displayName": "[variables('OutlookConnectionName')]", + "api": { + "id": "[concat('/subscriptions/', subscription().subscriptionId, '/providers/Microsoft.Web/locations/', resourceGroup().location, '/managedApis/office365')]" + } + } + }, + { + "type": "Microsoft.Logic/workflows", + "apiVersion": "2019-05-01", + "name": "[parameters('PlaybookName')]", + "location": "[resourceGroup().location]", + "identity": { "type": "SystemAssigned" }, + "dependsOn": [ + "[resourceId('Microsoft.Web/connections', variables('SentinelConnectionName'))]", + "[resourceId('Microsoft.Web/connections', variables('OutlookConnectionName'))]" + ], + "properties": { + "state": "Enabled", + "definition": { + "$schema": "https://schema.management.azure.com/providers/Microsoft.Logic/schemas/2016-06-01/workflowdefinition.json#", + "contentVersion": "1.0.0.0", + "parameters": { + "$connections": { + "type": "Object" + } + }, + "triggers": { + "Microsoft_Sentinel_incident": { + "type": "ApiConnectionWebhook", + "inputs": { + "body": { + "callback_url": "@{listCallbackUrl()}" + }, + "host": { + "connection": { + "name": "@parameters('$connections')['azuresentinel']['connectionId']" + } + }, + "path": "/incident-creation" + } + } + }, + "actions": { + "Parse_incident_entities": { + "type": "ParseJson", + "runAfter": {}, + "inputs": { + "content": "@triggerBody()?['object']?['properties']", + "schema": { + "type": "object", + "properties": { + "title": { "type": "string" }, + "severity": { "type": "string" }, + "description": { "type": "string" }, + "incidentNumber": { "type": "integer" }, + "status": { "type": "string" }, + "labels": { + "type": "array", + "items": { "type": "object" } + } + } + } + } + }, + "Extract_LP_signal": { + "type": "Compose", + "runAfter": { "Parse_incident_entities": ["Succeeded"] }, + "inputs": { + "incidentTitle": "@body('Parse_incident_entities')?['title']", + "severity": "@body('Parse_incident_entities')?['severity']", + "description": "@body('Parse_incident_entities')?['description']", + "incidentUrl": "@triggerBody()?['object']?['id']", + "incidentNumber": "@body('Parse_incident_entities')?['incidentNumber']", + "isCritical": "@or(equals(body('Parse_incident_entities')?['severity'], 'High'), equals(body('Parse_incident_entities')?['severity'], 'Critical'))", + "detectedAt": "@utcNow()" + } + }, + "Add_Sentinel_comment_acknowledged": { + "type": "ApiConnection", + "runAfter": { "Extract_LP_signal": ["Succeeded"] }, + "inputs": { + "body": { + "incidentArmId": "@triggerBody()?['object']?['id']", + "message": "[LP Playbook] Incident received and acknowledged. Loss Prevention automated response initiated. Manager notification and CCTV flag actions will follow within 60 seconds." + }, + "host": { + "connection": { + "name": "@parameters('$connections')['azuresentinel']['connectionId']" + } + }, + "method": "post", + "path": "/Incidents/Comment" + } + }, + "Notify_LP_manager": { + "type": "ApiConnection", + "runAfter": { "Add_Sentinel_comment_acknowledged": ["Succeeded"] }, + "inputs": { + "body": { + "To": "[parameters('LPManagerEmail')]", + "Subject": "[RetailShield LP] @{outputs('Extract_LP_signal')?['severity']} Alert — @{outputs('Extract_LP_signal')?['incidentTitle']}", + "Body": "

RetailShield Loss Prevention Alert

Severity: @{outputs('Extract_LP_signal')?['severity']}
Incident: #@{outputs('Extract_LP_signal')?['incidentNumber']}
Title: @{outputs('Extract_LP_signal')?['incidentTitle']}
Detected at: @{outputs('Extract_LP_signal')?['detectedAt']}

Description:
@{outputs('Extract_LP_signal')?['description']}

Required actions:

This notification was generated automatically by the RetailShield LP Incident Response playbook.

", + "Importance": "High", + "IsHtml": true + }, + "host": { + "connection": { + "name": "@parameters('$connections')['office365']['connectionId']" + } + }, + "method": "post", + "path": "/v2/Mail" + } + }, + "Check_if_critical": { + "type": "If", + "runAfter": { "Notify_LP_manager": ["Succeeded"] }, + "expression": { + "and": [ + { + "equals": [ + "@body('Parse_incident_entities')?['severity']", + "Critical" + ] + } + ] + }, + "actions": { + "Escalate_to_SOC": { + "type": "ApiConnection", + "inputs": { + "body": { + "To": "[parameters('SOCEmailGroup')]", + "Subject": "[RetailShield LP — CRITICAL ESCALATION] @{outputs('Extract_LP_signal')?['incidentTitle']}", + "Body": "

CRITICAL Loss Prevention Incident — Immediate SOC Action Required

Incident: #@{outputs('Extract_LP_signal')?['incidentNumber']}
Severity: Critical
Title: @{outputs('Extract_LP_signal')?['incidentTitle']}
Detected at: @{outputs('Extract_LP_signal')?['detectedAt']}

Description:
@{outputs('Extract_LP_signal')?['description']}

This incident has been automatically escalated to the SOC due to Critical severity. LP manager has also been notified. Sentinel investigation is open.

", + "Importance": "High", + "IsHtml": true + }, + "host": { + "connection": { + "name": "@parameters('$connections')['office365']['connectionId']" + } + }, + "method": "post", + "path": "/v2/Mail" + } + }, + "Update_Sentinel_severity_Active": { + "type": "ApiConnection", + "runAfter": { "Escalate_to_SOC": ["Succeeded"] }, + "inputs": { + "body": { + "incidentArmId": "@triggerBody()?['object']?['id']", + "status": "Active" + }, + "host": { + "connection": { + "name": "@parameters('$connections')['azuresentinel']['connectionId']" + } + }, + "method": "put", + "path": "/Incidents" + } + } + }, + "else": { + "actions": {} + } + }, + "Check_CCTV_integration_enabled": { + "type": "If", + "runAfter": { "Check_if_critical": ["Succeeded"] }, + "expression": { + "and": [ + { + "not": { + "equals": [ + "[parameters('CCTVRetentionApiUrl')]", + "" + ] + } + } + ] + }, + "actions": { + "Flag_CCTV_footage": { + "type": "Http", + "inputs": { + "method": "POST", + "uri": "[parameters('CCTVRetentionApiUrl')]", + "headers": { + "x-api-key": "[parameters('CCTVApiKey')]", + "Content-Type": "application/json" + }, + "body": { + "incidentId": "@{outputs('Extract_LP_signal')?['incidentNumber']}", + "incidentTitle": "@{outputs('Extract_LP_signal')?['incidentTitle']}", + "retentionWindowMinutes": 60, + "detectedAt": "@{outputs('Extract_LP_signal')?['detectedAt']}", + "reason": "RetailShield LP automated footage retention flag" + } + } + } + }, + "else": { + "actions": {} + } + }, + "Check_HR_integration_enabled": { + "type": "If", + "runAfter": { "Check_CCTV_integration_enabled": ["Succeeded"] }, + "expression": { + "and": [ + { + "not": { + "equals": [ + "[parameters('HRSystemWebhook')]", + "" + ] + } + } + ] + }, + "actions": { + "Create_HR_case": { + "type": "Http", + "inputs": { + "method": "POST", + "uri": "[parameters('HRSystemWebhook')]", + "headers": { + "Content-Type": "application/json" + }, + "body": { + "source": "RetailShield", + "caseType": "LossPrevention", + "priority": "@{body('Parse_incident_entities')?['severity']}", + "incidentId": "@{outputs('Extract_LP_signal')?['incidentNumber']}", + "incidentTitle": "@{outputs('Extract_LP_signal')?['incidentTitle']}", + "description": "@{outputs('Extract_LP_signal')?['description']}", + "raisedAt": "@{outputs('Extract_LP_signal')?['detectedAt']}", + "status": "Open" + } + } + } + }, + "else": { + "actions": {} + } + }, + "Add_Sentinel_comment_complete": { + "type": "ApiConnection", + "runAfter": { "Check_HR_integration_enabled": ["Succeeded"] }, + "inputs": { + "body": { + "incidentArmId": "@triggerBody()?['object']?['id']", + "message": "[LP Playbook — Complete] Automated response finished. Actions taken: LP manager notified via email. Critical escalation to SOC (if applicable). CCTV footage flagged for retention (if configured). HR case created (if configured). Sentinel incident status updated." + }, + "host": { + "connection": { + "name": "@parameters('$connections')['azuresentinel']['connectionId']" + } + }, + "method": "post", + "path": "/Incidents/Comment" + } + } + }, + "outputs": {} + }, + "parameters": { + "$connections": { + "value": { + "azuresentinel": { + "connectionId": "[resourceId('Microsoft.Web/connections', variables('SentinelConnectionName'))]", + "connectionName": "[variables('SentinelConnectionName')]", + "id": "[concat('/subscriptions/', subscription().subscriptionId, '/providers/Microsoft.Web/locations/', resourceGroup().location, '/managedApis/azuresentinel')]", + "connectionProperties": { + "authentication": { + "type": "ManagedServiceIdentity" + } + } + }, + "office365": { + "connectionId": "[resourceId('Microsoft.Web/connections', variables('OutlookConnectionName'))]", + "connectionName": "[variables('OutlookConnectionName')]", + "id": "[concat('/subscriptions/', subscription().subscriptionId, '/providers/Microsoft.Web/locations/', resourceGroup().location, '/managedApis/office365')]" + } + } + } + } + } + } + ], + "outputs": { + "PlaybookResourceId": { + "type": "string", + "value": "[resourceId('Microsoft.Logic/workflows', parameters('PlaybookName'))]" + }, + "PlaybookName": { + "type": "string", + "value": "[parameters('PlaybookName')]" + } + } +}