TicketBot/config.example.json at master · SkyBlock-Nerds/TicketBot · GitHub

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{
  "ticketConfig": {
    "ticketCategoryId": "1234567890123456789",
    "closedTicketCategoryId": "1234567890123456789",
    "ticketChannelPrefix": "example_value",
    "ticketRoleId": "1234567890123456789",
    "categories": [
      {
        "id": "1234567890123456789",
        "displayName": "example_value",
        "description": "example_value"
      }
    ],
    "statuses": [
      {
        "id": "1234567890123456789",
        "displayName": "example_value",
        "emoji": "example_value",
        "allowedTransitions": [
          {
            "targetStatusId": "1234567890123456789",
            "buttonLabel": "example_value",
            "requiresClaim": true,
            "autoClaimOnTransition": true
          }
        ]
      }
    ],
    "userReplyStatus": "OPEN",
    "staffReplyStatus": "OPEN",
    "remindersEnabled": true,
    "reminderThresholds": [
      {
        "hoursWithoutResponse": 1,
        "message": "example_value",
        "pingStaff": true
      }
    ],
    "reminderCheckIntervalMinutes": 1,
    "useModalFlow": true,
    "templates": [
      {
        "categoryId": "1234567890123456789",
        "modalTitle": "example_value",
        "fields": [
          {
            "id": "1234567890123456789",
            "label": "example_value",
            "placeholder": "example_value",
            "required": true,
            "style": "example_value",
            "minLength": 1,
            "maxLength": 1
          }
        ]
      }
    ],
    "maxOpenTicketsPerUser": 1,
    "timeBetweenPings": 1,
    "storeTranscripts": true,
    "uploadTranscriptOnClose": true,
    "autoCloseEnabled": true,
    "autoCloseDays": 1,
    "autoCloseStatus": "OPEN",
    "autoCloseMessage": "example_value",
    "autoDeleteClosedTickets": true,
    "closedTicketRetentionDays": 1,
    "blacklistedUserIds": [
      "1234567890123456789"
    ],
    "blacklistMessage": "example_value",
    "activityLogChannelId": "1234567890123456789",
    "transcriptChannelId": "1234567890123456789"
  },
  "features": [
    {
      "enabled": true,
      "className": "example_value",
      "initialDelayMs": 1,
      "periodMs": 1
    }
  ]
}