From 9213780a41cb0ce519354e7d4654a9ebb4d64cf2 Mon Sep 17 00:00:00 2001
From: Indra-kolge <123245160+Indra-kolge@users.noreply.github.com>
Date: Fri, 17 Oct 2025 16:14:42 +0530
Subject: [PATCH 1/2] AutoResolveCases.js

---
 .../AutoResolveCases/AutoResolveCases.js           | 14 ++++++++++++++
 1 file changed, 14 insertions(+)
 create mode 100644 Server-Side Components/Business Rules/AutoResolveCases/AutoResolveCases.js

diff --git a/Server-Side Components/Business Rules/AutoResolveCases/AutoResolveCases.js b/Server-Side Components/Business Rules/AutoResolveCases/AutoResolveCases.js
new file mode 100644
index 0000000000..43a57076ec
--- /dev/null
+++ b/Server-Side Components/Business Rules/AutoResolveCases/AutoResolveCases.js	
@@ -0,0 +1,14 @@
+// Auto Close Incidents after 7 days in Resolved state
+(function() {
+    var gr = new GlideRecord('incident');
+    gr.addQuery('state', '6'); // 6 = Resolved
+    gr.addQuery('resolved_at', '<=', gs.daysAgoStart(7));
+    gr.query();
+
+    while (gr.next()) {
+        gr.state = 7; // 7 = Closed
+        gr.close_notes = 'Automatically closed after 7 days of resolution.';
+        gr.update();
+       // gs.info('Closed Incident: ' + gr.number);
+    }
+})();

From 3d8ed8604eb3d211d5010b76463daf58453aab77 Mon Sep 17 00:00:00 2001
From: Indra-kolge <123245160+Indra-kolge@users.noreply.github.com>
Date: Fri, 17 Oct 2025 16:18:41 +0530
Subject: [PATCH 2/2] README.md

---
 .../Business Rules/AutoResolveCases/README.md             | 8 ++++++++
 1 file changed, 8 insertions(+)
 create mode 100644 Server-Side Components/Business Rules/AutoResolveCases/README.md

diff --git a/Server-Side Components/Business Rules/AutoResolveCases/README.md b/Server-Side Components/Business Rules/AutoResolveCases/README.md
new file mode 100644
index 0000000000..004a099967
--- /dev/null
+++ b/Server-Side Components/Business Rules/AutoResolveCases/README.md	
@@ -0,0 +1,8 @@
+# Auto-Close Resolved Incidents After 7 Days
+
+This Business rule automatically closes any Incident that has been in a "Resolved" state for 7 days.
+
+### How
+Queries incident table.
+Finds records with state = Resolved and resolved_at older than 7 days.
+Changes state to Closed.