From 70c2962b777532a3e8b48f2190954f7663d7c3fa Mon Sep 17 00:00:00 2001
From: Deepak Negi <120473057+dvn-lazywinner@users.noreply.github.com>
Date: Wed, 30 Oct 2024 16:57:42 +0530
Subject: [PATCH 1/8] Delete UI Actions/Copy Variable Set directory
---
UI Actions/Copy Variable Set/readme.md | 14 ----
UI Actions/Copy Variable Set/scripts.js | 100 ------------------------
2 files changed, 114 deletions(-)
delete mode 100644 UI Actions/Copy Variable Set/readme.md
delete mode 100644 UI Actions/Copy Variable Set/scripts.js
diff --git a/UI Actions/Copy Variable Set/readme.md b/UI Actions/Copy Variable Set/readme.md
deleted file mode 100644
index b959798309..0000000000
--- a/UI Actions/Copy Variable Set/readme.md
+++ /dev/null
@@ -1,14 +0,0 @@
-This UI action will help create a copy of the Variable set, including the Catalog Client Script, Catalog UI actions and Variable.
-
-Below Configurations need to be performed on the UI action form on creation
-
-Table : Variable Set
-Active: True
-Show Update : True
-Client : True
-Action name : copyQuestionSet
-On Click : clientConfirm()
-
-### update
-To complete a task on issue #745
-Replace JavaScript function confirm() with GlideModal() API.
diff --git a/UI Actions/Copy Variable Set/scripts.js b/UI Actions/Copy Variable Set/scripts.js
deleted file mode 100644
index 4df46456bc..0000000000
--- a/UI Actions/Copy Variable Set/scripts.js
+++ /dev/null
@@ -1,100 +0,0 @@
-/****************Client Code****************/
-
-function clientConfirm() {
-
- var actionCallbackOK = function() {
- gsftSubmit(null, g_form.getFormElement(), 'copyQuestionSet');
- };
- var actionCallbackCancel = function() {
- return false;
- };
-
- var gm = new GlideModal('glide_confirm_basic',false); //UI page with logic to confirm
- gm.setTitle("This will create a copy of this variable set including all variables, choices, UI policies, UI policy actions and client scripts. Do you want to proceed?"); // confirm message to ask for confirmation
- gm.setPreference('onPromptComplete', actionCallbackOK.bind(this)); //bind to local function to take action when selected Ok
- gm.setPreference('onPromptCancel', actionCallbackCancel.bind(this)); //bind to local function to take action when selected Cancel
- gm.render();
-}
-
-/****************Server Code****************/
-//set some new default values
-var name = current.title;
-current.title = 'Copy of ' + name;
-
-//insert a copy of the variable set
-var oldid = current.sys_id.toString();
-var newid = current.insert();
-var allVars = {};
-
-if (typeof window == 'undefined') {
- main(oldid, newid);
-}
-
-function main(oldid, newid) {
-
- createVariables(oldid, newid);
- createCatalogClientScript(oldid, newid);
- createCatalogUiPolicy(oldid, newid);
-}
-
-//creates a copy of the variables and associates them to the new variable set
-function createVariables(oldid, newid) {
- var vars = new GlideRecord('item_option_new');
- vars.addQuery('variable_set', oldid);
- vars.query();
- while (vars.next()) {
- var varoldid = vars.sys_id.toString();
- vars.variable_set = newid;
- var varnewid = vars.insert();
- allVars['IO:' + varoldid] = 'IO:' + varnewid.toString();
-
- var qc = new GlideRecord('question_choice');
- qc.addQuery('question', varoldid);
- qc.query();
- while (qc.next()) {
- qc.question = varnewid;
- qc.insert();
- }
- }
-}
-
-//creates a copy of the client scripts and associates to the variable set.
-function createCatalogClientScript(oldid, newid) {
- var ccs = new GlideRecord('catalog_script_client');
- ccs.addQuery('variable_set', oldid);
- ccs.query();
- while (ccs.next()) {
- if (ccs.type == 'onChange') {
- var cv = ccs.cat_variable;
- ccs.cat_variable = allVars[cv];
- }
- ccs.variable_set = newid;
- ccs.insert();
- }
-}
-
-//creates a copy of the UI Policies and associates them to the new variable set
-function createCatalogUiPolicy(oldid, newid) {
- var cup = new GlideRecord('catalog_ui_policy');
- cup.addQuery('variable_set', oldid);
- cup.query();
- while (cup.next()) {
- var uipoldid = cup.sys_id.toString();
- cup.variable_set = newid;
- var newuip = cup.insert();
-
- var cupa = new GlideRecord('catalog_ui_policy_action');
- cupa.addQuery('ui_policy', uipoldid);
- cupa.query();
- while (cupa.next()) {
- cupa.ui_policy = newuip;
- cupa.variable_set = newid;
- var cv = cupa.catalog_variable;
- cupa.catalog_variable = allVars[cv];
- cupa.insert();
- }
- }
-}
-
-//Return the user to the new variable set record
-action.setRedirectURL(current);
From 8e7daa8d9c7496a762728b4615377227b3a90774 Mon Sep 17 00:00:00 2001
From: Deepak Negi <120473057+dvn-lazywinner@users.noreply.github.com>
Date: Thu, 31 Oct 2024 13:23:55 +0530
Subject: [PATCH 2/8] Create EscalateIncidents
Escalate High Priority incident and automate emails
---
.../EscalateHighPriorityIncidents/EscalateIncidents | 13 +++++++++++++
1 file changed, 13 insertions(+)
create mode 100644 GlideRecord/EscalateHighPriorityIncidents/EscalateIncidents
diff --git a/GlideRecord/EscalateHighPriorityIncidents/EscalateIncidents b/GlideRecord/EscalateHighPriorityIncidents/EscalateIncidents
new file mode 100644
index 0000000000..abfbad0f8c
--- /dev/null
+++ b/GlideRecord/EscalateHighPriorityIncidents/EscalateIncidents
@@ -0,0 +1,13 @@
+// Hours - set hours in a system property, and call below function to escalate
+// Support it with the events and notifications
+
+function escalateHighPriorityCases(hours) {
+ var gr = new GlideRecord('incident');
+ gr.addQuery('priority', '1 - Critical');
+ gr.addQuery('opened_at', '<=', gs.hoursAgo(hours));
+ gr.query();
+
+ while (gr.next()) {
+ gs.eventQueue('incident.escalation', gr, gr.assigned_to, 'Escalation triggered after ' + hours + ' hours.');
+ }
+}
From 6602ce06d710f38edea5b02a9b63b9210b1f858a Mon Sep 17 00:00:00 2001
From: Deepak Negi <120473057+dvn-lazywinner@users.noreply.github.com>
Date: Thu, 31 Oct 2024 13:28:00 +0530
Subject: [PATCH 3/8] Delete GlideRecord/EscalateHighPriorityIncidents
directory
---
.../EscalateHighPriorityIncidents/EscalateIncidents | 13 -------------
1 file changed, 13 deletions(-)
delete mode 100644 GlideRecord/EscalateHighPriorityIncidents/EscalateIncidents
diff --git a/GlideRecord/EscalateHighPriorityIncidents/EscalateIncidents b/GlideRecord/EscalateHighPriorityIncidents/EscalateIncidents
deleted file mode 100644
index abfbad0f8c..0000000000
--- a/GlideRecord/EscalateHighPriorityIncidents/EscalateIncidents
+++ /dev/null
@@ -1,13 +0,0 @@
-// Hours - set hours in a system property, and call below function to escalate
-// Support it with the events and notifications
-
-function escalateHighPriorityCases(hours) {
- var gr = new GlideRecord('incident');
- gr.addQuery('priority', '1 - Critical');
- gr.addQuery('opened_at', '<=', gs.hoursAgo(hours));
- gr.query();
-
- while (gr.next()) {
- gs.eventQueue('incident.escalation', gr, gr.assigned_to, 'Escalation triggered after ' + hours + ' hours.');
- }
-}
From 55ee779fdc05776df8706dc481b95c8340bb7c6d Mon Sep 17 00:00:00 2001
From: Deepak Negi <120473057+dvn-lazywinner@users.noreply.github.com>
Date: Sun, 12 Oct 2025 23:02:24 +0530
Subject: [PATCH 4/8] Create FormBackground.xml
UI macro to add any image as form background
---
UI Macros/FormBackground.xml | 25 +++++++++++++++++++++++++
1 file changed, 25 insertions(+)
create mode 100644 UI Macros/FormBackground.xml
diff --git a/UI Macros/FormBackground.xml b/UI Macros/FormBackground.xml
new file mode 100644
index 0000000000..c8cbd798c5
--- /dev/null
+++ b/UI Macros/FormBackground.xml
@@ -0,0 +1,25 @@
+
+
+
+
From 2e460e9ad8758d1accdd511a84ec0f47d1bbe14d Mon Sep 17 00:00:00 2001
From: Deepak Negi <120473057+dvn-lazywinner@users.noreply.github.com>
Date: Sun, 12 Oct 2025 23:04:58 +0530
Subject: [PATCH 5/8] Create FormBackground.xml
Add any image as form background
---
UI Macros/FormBackground/FormBackground.xml | 25 +++++++++++++++++++++
1 file changed, 25 insertions(+)
create mode 100644 UI Macros/FormBackground/FormBackground.xml
diff --git a/UI Macros/FormBackground/FormBackground.xml b/UI Macros/FormBackground/FormBackground.xml
new file mode 100644
index 0000000000..c8cbd798c5
--- /dev/null
+++ b/UI Macros/FormBackground/FormBackground.xml
@@ -0,0 +1,25 @@
+
+
+
+
From 375215bce1c90325b1f525ba19a0a3571be84121 Mon Sep 17 00:00:00 2001
From: Deepak Negi <120473057+dvn-lazywinner@users.noreply.github.com>
Date: Sun, 12 Oct 2025 23:07:24 +0530
Subject: [PATCH 6/8] Delete UI Macros/FormBackground.xml
---
UI Macros/FormBackground.xml | 25 -------------------------
1 file changed, 25 deletions(-)
delete mode 100644 UI Macros/FormBackground.xml
diff --git a/UI Macros/FormBackground.xml b/UI Macros/FormBackground.xml
deleted file mode 100644
index c8cbd798c5..0000000000
--- a/UI Macros/FormBackground.xml
+++ /dev/null
@@ -1,25 +0,0 @@
-
-
-
-
From ce6066c5713b986b71e9b76428b2ca0b25abc626 Mon Sep 17 00:00:00 2001
From: Deepak Negi <120473057+dvn-lazywinner@users.noreply.github.com>
Date: Sun, 12 Oct 2025 23:12:12 +0530
Subject: [PATCH 7/8] Create readme.md
Readme file for using UI macro
---
UI Macros/FormBackground/readme.md | 42 ++++++++++++++++++++++++++++++
1 file changed, 42 insertions(+)
create mode 100644 UI Macros/FormBackground/readme.md
diff --git a/UI Macros/FormBackground/readme.md b/UI Macros/FormBackground/readme.md
new file mode 100644
index 0000000000..73c084f551
--- /dev/null
+++ b/UI Macros/FormBackground/readme.md
@@ -0,0 +1,42 @@
+# ServiceNow UI Macro - Form Background Macro
+
+> A lightweight UI Macro to style ServiceNow forms with a custom background and simple element theming
+
+## Features
+
+* Adds a full-cover background image to a form (supports cover, center positioning).
+* Makes table/form/section backgrounds transparent so the background shows through.
+* Easy to customize (image path, label styles, button styles, additional CSS selectors).
+
+## Requirements
+
+* ServiceNow instance with admin access.
+* An image to set as background
+
+> ⚠️ Note: This macro uses Jelly/CSS that may not work as expected in some Next Experience workspaces or future UI updates. Test in a non-production instance first.
+
+## Installation
+
+1. **Upload the background image**
+
+ * Navigate to **System UI > Images** and upload your background image (e.g., `formbg.png`).
+
+2. **Create the UI Macro**
+
+ * Go to **System UI > UI Macros** and create a new macro (e.g., `ui_form_background`).
+ * Copy the example macro content below into the UI Macro.
+
+3. **Create a UI Formatter**
+
+ * Go to **System UI > Formatters**. Create a new formatter for the target table (for example, `incident` table).
+ * In the *Formatter* field, reference the macro name you created (e.g., `ui_form_background.xml`).
+
+4. **Add the Formatter to the Form Layout**
+
+ * Open the form layout for the target table (Form Layout / Form Designer) and place the formatter region on the form.
+ * Save and open a record to see the background applied.
+
+## Result
+
+
+
From 8a17d38760a2a5f45dc13ad1c2564c2eb245122f Mon Sep 17 00:00:00 2001
From: Deepak Negi <120473057+dvn-lazywinner@users.noreply.github.com>
Date: Sun, 12 Oct 2025 23:28:30 +0530
Subject: [PATCH 8/8] Create Copy Variable Set.xml
Copy any Variable Set
---
.../Copy Variable Set/Copy Variable Set.xml | 60 +++++++++++++++++++
1 file changed, 60 insertions(+)
create mode 100644 UI Actions/Copy Variable Set/Copy Variable Set.xml
diff --git a/UI Actions/Copy Variable Set/Copy Variable Set.xml b/UI Actions/Copy Variable Set/Copy Variable Set.xml
new file mode 100644
index 0000000000..abc04fc520
--- /dev/null
+++ b/UI Actions/Copy Variable Set/Copy Variable Set.xml
@@ -0,0 +1,60 @@
+This XML file does not appear to have any style information associated with it. The document tree is shown below.
+
+
+copy_variable_set
+true
+false
+
+
+
+
+
+true
+true
+false
+false
+false
+false
+
+false
+
+false
+false
+false
+false
+false
+false
+false
+false
+
+
+Copy Variable Set
+
+100
+
+true
+false
+false
+true
+sys_ui_action
+DHR9657
+2022-03-07 07:33:19
+global
+/
+cd0ad092dbc2051005edd9fcd396195a
+8
+Copy Variable Set
+
+global
+
+global
+sys_ui_action_cd0ad092dbc2051005edd9fcd396195a
+admin
+2023-06-16 10:42:52
+
+true
+false
+
+