CountIncidents.js

Author: NavyasreeBolleboyana

Server-Side Components/Business Rules/CountRelatedIncidents/CountIncidents.js

@@ -0,0 +1,16 @@
+ 
+ 	
+(function executeRule(current, previous /*null when async*/) {
+
+var problemSysId = current.sys_id; 
+var agg = new GlideAggregate('incident');
+agg.addQuery('problem_id', problemSysId); 
+agg.addAggregate('COUNT'); 
+agg.query();
+
+if (agg.next()) {
+    var incidentCount = agg.getAggregate('COUNT');
+    gs.addInfoMessage('There are ' + incidentCount + ' incidents related to this problem.');
+}
+
+})(current, previous);