diff --git a/b812ceb69337a210633378917cba10bc/README.md b/b812ceb69337a210633378917cba10bc/README.md
deleted file mode 100644
index 05cd6fa..0000000
--- a/b812ceb69337a210633378917cba10bc/README.md
+++ /dev/null
@@ -1,27 +0,0 @@
-# Generated files
-This repository contains generated files and a checksum.
-
-If you find yourself unable to import your repository due to the presence of files edited outside an instance of ServiceNow, merge commits that mix files from different revisions, or other data that does not match the checksum, you may recover using either of the following techniques:
-* Remove the problem commits:
-  1. Clone your repository to a personal computer with the git command line tools installed and open a git command prompt in the repository root
-  2. Run `git log` and take note of the SHA1s of the problem commits
-  3. Build revert commits using `git revert SHA1` repeatedly, working backward in time, for each commit that introduced changes not generated by a ServiceNow instance
-  4. Run `git push`
-
-* Overwrite the problem code snapshot with a known good one:
-  1. Clone your repository to a personal computer with the git command line tools installed and open a git command prompt in the repository root,
-  2. Locate a known good code snapshot and record its SHA1. For this step, `git log` can be useful.
-  2. Run `git reset --hard SHA1` to a commit that was generated by a ServiceNow instance
-  3. Run `git reset HEAD{1}`
-  4. Run `git add -A`
-  5. Run `git commit`
-  6. Run `git push`
-
- **Notes on dependencies**
-  1. Dependencies will not show up in the list of changes but will be exported/imported
-  2. It is your responsibility to resolve the dependencies before installing an application. ServiceNow source control will not manage these for you. In case you installed an application before installing its dependencies:
-   2.1 Delete the application
-   2.2 Activate/install all required dependencies
-   2.3 Re-import the application from source control
-   Currently listed dependencies:
-   * 
diff --git a/b812ceb69337a210633378917cba10bc/checksum.txt b/b812ceb69337a210633378917cba10bc/checksum.txt
index dc8c5e4..efad6fa 100644
--- a/b812ceb69337a210633378917cba10bc/checksum.txt
+++ b/b812ceb69337a210633378917cba10bc/checksum.txt
@@ -1 +1 @@
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\ No newline at end of file
diff --git a/b812ceb69337a210633378917cba10bc/update/sys_hub_action_type_definition_69302cdb53d0f6104834d2a0a0490e67.xml b/b812ceb69337a210633378917cba10bc/update/sys_hub_action_type_definition_69302cdb53d0f6104834d2a0a0490e67.xml
new file mode 100644
index 0000000..d9b5ee4
--- /dev/null
+++ b/b812ceb69337a210633378917cba10bc/update/sys_hub_action_type_definition_69302cdb53d0f6104834d2a0a0490e67.xml
@@ -0,0 +1,1675 @@
+<?xml version="1.0" encoding="UTF-8"?><record_update sys_domain="global" table="sys_hub_action_type_definition">
+    <sys_hub_action_type_definition action="INSERT_OR_UPDATE">
+        <access>public</access>
+        <acls/>
+        <action_status/>
+        <action_template/>
+        <active>true</active>
+        <annotation/>
+        <attributes>{labelCacheCleanUpExecuted=true}</attributes>
+        <authored_on_release_version>27000</authored_on_release_version>
+        <callable_by_client_api>false</callable_by_client_api>
+        <category/>
+        <copied_from/>
+        <copied_from_name/>
+        <description/>
+        <flow_priority/>
+        <ih_action>false</ih_action>
+        <internal_name>add_agent_override_capacity_for_awa</internal_name>
+        <label_cache>[{"name":"{{action.service_channel}}","label":"action➛Service Channel","type":"action","ref":"","reference_display":"Service Channel","base_type":"reference","parent_table_name":"","column_name":"","choices":null,"attributes":{}},{"name":"{{action.agent}}","label":"action➛Agent","type":"action","ref":"","reference_display":"User","base_type":"reference","parent_table_name":"","column_name":"","choices":null,"attributes":{}},{"name":"{{action.capacity}}","label":"action➛Capacity","type":"action","ref":"","reference_display":"","base_type":"string","parent_table_name":"","column_name":"","choices":null,"attributes":{}},{"name":"{{step[66e3d8ad-2208-4865-b855-77d3a13f454f].__step_status__}}","label":"step➛Create Record step➛Step Status","type":"step","ref":"","reference_display":"","base_type":"object","parent_table_name":"","column_name":"","choices":null,"attributes":{}},{"name":"{{step[66e3d8ad-2208-4865-b855-77d3a13f454f].__step_status__.code}}","label":"step➛Create Record step➛Step Status➛Code","type":"step","ref":"","reference_display":"","base_type":"integer","parent_table_name":"","column_name":"","choices":null,"attributes":{}},{"name":"{{step[66e3d8ad-2208-4865-b855-77d3a13f454f].__step_status__.message}}","label":"step➛Create Record step➛Step Status➛Message","type":"step","ref":"","reference_display":"","base_type":"string","parent_table_name":"","column_name":"","choices":null,"attributes":{}},{"name":"{{step[aa86c3e8-3b64-45e0-bbba-b32c8def1182].__step_status__.message}}","label":"step➛Create Record step➛Step Status➛Message","type":"step","ref":"","reference_display":"","base_type":"string","parent_table_name":"","column_name":"","choices":null,"attributes":{}}]</label_cache>
+        <master_snapshot>a512a4df53d0f6104834d2a0a0490e5c</master_snapshot>
+        <master_snapshot_digest/>
+        <name>Add Agent Override Capacity for AWA</name>
+        <natlang/>
+        <outputs/>
+        <pre_compiled>false</pre_compiled>
+        <state>draft</state>
+        <sys_class_name>sys_hub_action_type_definition</sys_class_name>
+        <sys_created_by>admin</sys_created_by>
+        <sys_created_on>2025-10-05 07:57:50</sys_created_on>
+        <sys_domain>global</sys_domain>
+        <sys_domain_path>/</sys_domain_path>
+        <sys_id>69302cdb53d0f6104834d2a0a0490e67</sys_id>
+        <sys_mod_count>32</sys_mod_count>
+        <sys_name>Add Agent Override Capacity for AWA</sys_name>
+        <sys_overrides/>
+        <sys_package display_value="Action Pack" source="x_snc_actionpack">b812ceb69337a210633378917cba10bc</sys_package>
+        <sys_policy/>
+        <sys_scope display_value="Action Pack">b812ceb69337a210633378917cba10bc</sys_scope>
+        <sys_update_name>sys_hub_action_type_definition_69302cdb53d0f6104834d2a0a0490e67</sys_update_name>
+        <sys_updated_by>admin</sys_updated_by>
+        <sys_updated_on>2025-10-05 15:24:27</sys_updated_on>
+        <system_level>false</system_level>
+        <type/>
+    </sys_hub_action_type_definition>
+    <sys_translated_text action="delete_multiple" query="documentkey=69302cdb53d0f6104834d2a0a0490e67"/>
+    <sys_variable_value action="delete_multiple" query="document_key=69302cdb53d0f6104834d2a0a0490e67"/>
+    <sys_variable_value action="INSERT_OR_UPDATE">
+        <document>sys_hub_action_type_definition</document>
+        <document_key>69302cdb53d0f6104834d2a0a0490e67</document_key>
+        <order>2</order>
+        <sys_class_name>sys_variable_value</sys_class_name>
+        <sys_created_by>admin</sys_created_by>
+        <sys_created_on>2025-10-05 15:24:00</sys_created_on>
+        <sys_id>1956c65b535cf6104834d2a0a0490ee2</sys_id>
+        <sys_mod_count>0</sys_mod_count>
+        <sys_updated_by>admin</sys_updated_by>
+        <sys_updated_on>2025-10-05 15:24:00</sys_updated_on>
+        <value>0</value>
+        <variable display_value="Don't Treat as Error">d956c65b535cf6104834d2a0a0490ed7</variable>
+    </sys_variable_value>
+    <sys_variable_value action="INSERT_OR_UPDATE">
+        <document>sys_hub_action_type_definition</document>
+        <document_key>69302cdb53d0f6104834d2a0a0490e67</document_key>
+        <order>1</order>
+        <sys_class_name>sys_variable_value</sys_class_name>
+        <sys_created_by>admin</sys_created_by>
+        <sys_created_on>2025-10-05 15:24:00</sys_created_on>
+        <sys_id>d956c65b535cf6104834d2a0a0490ee2</sys_id>
+        <sys_mod_count>0</sys_mod_count>
+        <sys_updated_by>admin</sys_updated_by>
+        <sys_updated_on>2025-10-05 15:24:00</sys_updated_on>
+        <value>{"version":"1.0","complexObject":{"code":{"$cv":{"$c":"java.lang.String","$v":""}},"message":{"$cv":{"$c":"java.lang.String","$v":""}}},"serializationFormat":"JSON","complexObjectSchema":{"FlowDesigner:FDACTIONSTATUS":{"code":"Integer","code.$field_facets":{"SimpleMapFacet":"{\"uiTypeLabel\":\"Integer\",\"read_only\":\"false\",\"hint\":\"\",\"uiType\":\"integer\",\"default_value\":\"\",\"label\":\"Code\",\"action_error_output\":\"true\",\"mandatory\":\"false\",\"order\":\"1\",\"max_length\":\"40\"}"},"message":"String","message.$field_facets":{"SimpleMapFacet":"{\"uiTypeLabel\":\"String\",\"read_only\":\"false\",\"hint\":\"\",\"uiType\":\"string\",\"default_value\":\"\",\"label\":\"Message\",\"action_error_output\":\"true\",\"mandatory\":\"false\",\"order\":\"2\",\"max_length\":\"4000\"}"}},"FlowDesigner:FDACTIONSTATUS.$type_facets":{"SimpleMapFacet":"{\"default_value\":\"\",\"label\":\"Action Status\",\"action_error_output\":\"true\",\"mandatory\":\"false\",\"uiUniqueId\":\"794bc342-9c9d-444b-a3f2-dd4b6a5a0173\",\"uiTypeLabel\":\"Object\",\"co_type_name\":\"FDACTIONSTATUS\",\"element_mapping_provider\":\"com.glide.flow_design.action.data.FlowDesignVariableMapper\",\"read_only\":\"false\",\"hint\":null,\"uiType\":\"object\",\"order\":\"1\",\"max_length\":\"65000\"}"}}}</value>
+        <variable display_value="Action Status">1556c65b535cf6104834d2a0a0490ed2</variable>
+    </sys_variable_value>
+    <sys_variable_value action="INSERT_OR_UPDATE">
+        <document>sys_hub_action_type_definition</document>
+        <document_key>69302cdb53d0f6104834d2a0a0490e67</document_key>
+        <order>1</order>
+        <sys_class_name>sys_variable_value</sys_class_name>
+        <sys_created_by>admin</sys_created_by>
+        <sys_created_on>2025-10-05 15:24:27</sys_created_on>
+        <sys_id>f7668a5b535cf6104834d2a0a0490eb9</sys_id>
+        <sys_mod_count>0</sys_mod_count>
+        <sys_updated_by>admin</sys_updated_by>
+        <sys_updated_on>2025-10-05 15:24:27</sys_updated_on>
+        <value>Capacity Overriden for selected channel</value>
+        <variable display_value="Capacity Message">3f668a5b535cf6104834d2a0a0490ea8</variable>
+    </sys_variable_value>
+    <sys_element_mapping action="delete_multiple" query="table=var__m_sys_hub_action_output_69302cdb53d0f6104834d2a0a0490e67^id=69302cdb53d0f6104834d2a0a0490e67"/>
+    <sys_hub_step_instance action="delete_multiple" query="action=69302cdb53d0f6104834d2a0a0490e67^sys_idNOT IN1956c65b535cf6104834d2a0a0490ec6"/>
+    <sys_hub_step_instance action="INSERT_OR_UPDATE">
+        <action display_value="Add Agent Override Capacity for AWA">69302cdb53d0f6104834d2a0a0490e67</action>
+        <cid>aa86c3e8-3b64-45e0-bbba-b32c8def1182</cid>
+        <error_handling_type>1</error_handling_type>
+        <extended_inputs/>
+        <extended_outputs/>
+        <icon/>
+        <inputs/>
+        <inputs/>
+        <label>Create Record step</label>
+        <order>1</order>
+        <outputs/>
+        <section/>
+        <step_type display_value="Create Record">9cbaa0f267003200553fafb49585ef69</step_type>
+        <sys_created_by>admin</sys_created_by>
+        <sys_created_on>2025-10-05 15:24:00</sys_created_on>
+        <sys_id>1956c65b535cf6104834d2a0a0490ec6</sys_id>
+        <sys_mod_count>1</sys_mod_count>
+        <sys_scope display_value="Action Pack">b812ceb69337a210633378917cba10bc</sys_scope>
+        <sys_updated_by>admin</sys_updated_by>
+        <sys_updated_on>2025-10-05 15:24:00</sys_updated_on>
+    </sys_hub_step_instance>
+    <sys_variable_value action="delete_multiple" query="document_key=1956c65b535cf6104834d2a0a0490ec6"/>
+    <sys_variable_value action="INSERT_OR_UPDATE">
+        <document>sys_hub_step_instance</document>
+        <document_key>1956c65b535cf6104834d2a0a0490ec6</document_key>
+        <order>100</order>
+        <sys_class_name>sys_variable_value</sys_class_name>
+        <sys_created_by>admin</sys_created_by>
+        <sys_created_on>2025-10-05 15:24:00</sys_created_on>
+        <sys_id>d556c65b535cf6104834d2a0a0490ed0</sys_id>
+        <sys_mod_count>0</sys_mod_count>
+        <sys_updated_by>admin</sys_updated_by>
+        <sys_updated_on>2025-10-05 15:24:00</sys_updated_on>
+        <value>awa_agent_capacity</value>
+        <variable display_value="Table">f0fb68f267003200553fafb49585efa0</variable>
+    </sys_variable_value>
+    <sys_element_mapping action="delete_multiple" query="id=1956c65b535cf6104834d2a0a0490ec6"/>
+    <sys_element_mapping action="INSERT_OR_UPDATE">
+        <field>create_record_field_values</field>
+        <id>1956c65b535cf6104834d2a0a0490ec6</id>
+        <sys_created_by>admin</sys_created_by>
+        <sys_created_on>2025-10-05 15:24:00</sys_created_on>
+        <sys_id>9d56c65b535cf6104834d2a0a0490ecf</sys_id>
+        <sys_mod_count>0</sys_mod_count>
+        <sys_updated_by>admin</sys_updated_by>
+        <sys_updated_on>2025-10-05 15:24:00</sys_updated_on>
+        <table>var__m_sys_flow_step_definition_input_9cbaa0f267003200553fafb49585ef69</table>
+        <value>user={{action.agent}}^channel={{action.service_channel}}^max_capacity={{action.capacity}}</value>
+    </sys_element_mapping>
+    <sys_element_mapping action="INSERT_OR_UPDATE">
+        <field>create_record_table_name</field>
+        <id>1956c65b535cf6104834d2a0a0490ec6</id>
+        <sys_created_by>admin</sys_created_by>
+        <sys_created_on>2025-10-05 15:24:00</sys_created_on>
+        <sys_id>5556c65b535cf6104834d2a0a0490ed0</sys_id>
+        <sys_mod_count>0</sys_mod_count>
+        <sys_updated_by>admin</sys_updated_by>
+        <sys_updated_on>2025-10-05 15:24:00</sys_updated_on>
+        <table>var__m_sys_flow_step_definition_input_9cbaa0f267003200553fafb49585ef69</table>
+        <value/>
+    </sys_element_mapping>
+    <sys_translated_text action="delete_multiple" query="documentkey=1956c65b535cf6104834d2a0a0490ec6"/>
+    <sys_hub_step_ext_input action="delete_multiple" query="model=1956c65b535cf6104834d2a0a0490ec6"/>
+    <sys_hub_step_ext_output action="delete_multiple" query="model=1956c65b535cf6104834d2a0a0490ec6"/>
+    <sys_hub_input_scripts action="delete_multiple" query="instance=1956c65b535cf6104834d2a0a0490ec6"/>
+    <sys_hub_action_input action="delete_multiple" query="model=69302cdb53d0f6104834d2a0a0490e67^sys_idNOT IN8556ce1b535cf6104834d2a0a0490e03,cd568e1b535cf6104834d2a0a0490efc,d556c65b535cf6104834d2a0a0490eae"/>
+    <sys_hub_action_input action="INSERT_OR_UPDATE">
+        <active>true</active>
+        <array>false</array>
+        <array_denormalized>false</array_denormalized>
+        <attributes>element_mapping_provider=com.glide.flow_design.action.data.FlowDesignVariableMapper,uiType=reference,uiTypeLabel=Reference,uiUniqueId=0f1aee8f-71fe-42ba-ba46-72fe8f74c3b3</attributes>
+        <audit>false</audit>
+        <calculation><![CDATA[(function calculatedFieldValue(current) {
+
+	// Add your code here
+	return '';  // return the calculated value
+
+})(current);]]></calculation>
+        <choice/>
+        <choice_field/>
+        <choice_table>sys_user</choice_table>
+        <column_label/>
+        <comments/>
+        <create_roles/>
+        <default_value/>
+        <defaultsort/>
+        <delete_roles/>
+        <dependent/>
+        <dependent_on_field/>
+        <display>false</display>
+        <dynamic_creation>false</dynamic_creation>
+        <dynamic_creation_script/>
+        <dynamic_default_value/>
+        <dynamic_ref_qual/>
+        <element>agent</element>
+        <element_reference>false</element_reference>
+        <foreign_database/>
+        <formula/>
+        <function_definition/>
+        <function_field>false</function_field>
+        <help/>
+        <hint/>
+        <internal_type display_value="Reference">reference</internal_type>
+        <label>Agent</label>
+        <mandatory>true</mandatory>
+        <max_length>32</max_length>
+        <model display_value="Add Agent Override Capacity for AWA">69302cdb53d0f6104834d2a0a0490e67</model>
+        <model_id>69302cdb53d0f6104834d2a0a0490e67</model_id>
+        <model_table>sys_hub_action_type_definition</model_table>
+        <name>var__m_sys_hub_action_input_69302cdb53d0f6104834d2a0a0490e67</name>
+        <next_element/>
+        <order>2</order>
+        <primary>false</primary>
+        <read_only>false</read_only>
+        <read_roles/>
+        <reference display_value="" name="sys_user">sys_user</reference>
+        <reference_cascade_rule/>
+        <reference_floats>false</reference_floats>
+        <reference_key/>
+        <reference_qual/>
+        <reference_qual_condition/>
+        <reference_type/>
+        <sizeclass/>
+        <spell_check>false</spell_check>
+        <staged>false</staged>
+        <sys_class_name>sys_hub_action_input</sys_class_name>
+        <sys_created_by>admin</sys_created_by>
+        <sys_created_on>2025-10-05 15:23:59</sys_created_on>
+        <sys_id>8556ce1b535cf6104834d2a0a0490e03</sys_id>
+        <sys_mod_count>1</sys_mod_count>
+        <sys_name/>
+        <sys_package/>
+        <sys_policy/>
+        <sys_scope display_value="Action Pack">b812ceb69337a210633378917cba10bc</sys_scope>
+        <sys_update_name/>
+        <sys_updated_by>admin</sys_updated_by>
+        <sys_updated_on>2025-10-05 15:24:00</sys_updated_on>
+        <table_reference>false</table_reference>
+        <text_index>false</text_index>
+        <unique>false</unique>
+        <use_dependent_field>false</use_dependent_field>
+        <use_dynamic_default>false</use_dynamic_default>
+        <use_reference_qualifier>simple</use_reference_qualifier>
+        <virtual>false</virtual>
+        <virtual_type>script</virtual_type>
+        <widget/>
+        <write_roles/>
+        <xml_view>false</xml_view>
+    </sys_hub_action_input>
+    <sys_hub_action_input_action_instance action="delete_multiple" query="action_input=8556ce1b535cf6104834d2a0a0490e03"/>
+    <sys_hub_action_input action="INSERT_OR_UPDATE">
+        <active>true</active>
+        <array>false</array>
+        <array_denormalized>false</array_denormalized>
+        <attributes>element_mapping_provider=com.glide.flow_design.action.data.FlowDesignVariableMapper,uiType=reference,uiTypeLabel=Reference,uiUniqueId=6c7e3448-a9f1-468d-bd21-fcab4c91a866</attributes>
+        <audit>false</audit>
+        <calculation><![CDATA[(function calculatedFieldValue(current) {
+
+	// Add your code here
+	return '';  // return the calculated value
+
+})(current);]]></calculation>
+        <choice/>
+        <choice_field/>
+        <choice_table>awa_service_channel</choice_table>
+        <column_label/>
+        <comments/>
+        <create_roles/>
+        <default_value/>
+        <defaultsort/>
+        <delete_roles/>
+        <dependent/>
+        <dependent_on_field/>
+        <display>false</display>
+        <dynamic_creation>false</dynamic_creation>
+        <dynamic_creation_script/>
+        <dynamic_default_value/>
+        <dynamic_ref_qual/>
+        <element>service_channel</element>
+        <element_reference>false</element_reference>
+        <foreign_database/>
+        <formula/>
+        <function_definition/>
+        <function_field>false</function_field>
+        <help/>
+        <hint/>
+        <internal_type display_value="Reference">reference</internal_type>
+        <label>Service Channel</label>
+        <mandatory>true</mandatory>
+        <max_length>32</max_length>
+        <model display_value="Add Agent Override Capacity for AWA">69302cdb53d0f6104834d2a0a0490e67</model>
+        <model_id>69302cdb53d0f6104834d2a0a0490e67</model_id>
+        <model_table>sys_hub_action_type_definition</model_table>
+        <name>var__m_sys_hub_action_input_69302cdb53d0f6104834d2a0a0490e67</name>
+        <next_element/>
+        <order>1</order>
+        <primary>false</primary>
+        <read_only>false</read_only>
+        <read_roles/>
+        <reference display_value="" name="awa_service_channel">awa_service_channel</reference>
+        <reference_cascade_rule/>
+        <reference_floats>false</reference_floats>
+        <reference_key/>
+        <reference_qual/>
+        <reference_qual_condition/>
+        <reference_type/>
+        <sizeclass/>
+        <spell_check>false</spell_check>
+        <staged>false</staged>
+        <sys_class_name>sys_hub_action_input</sys_class_name>
+        <sys_created_by>admin</sys_created_by>
+        <sys_created_on>2025-10-05 15:23:59</sys_created_on>
+        <sys_id>cd568e1b535cf6104834d2a0a0490efc</sys_id>
+        <sys_mod_count>1</sys_mod_count>
+        <sys_name/>
+        <sys_package/>
+        <sys_policy/>
+        <sys_scope display_value="Action Pack">b812ceb69337a210633378917cba10bc</sys_scope>
+        <sys_update_name/>
+        <sys_updated_by>admin</sys_updated_by>
+        <sys_updated_on>2025-10-05 15:23:59</sys_updated_on>
+        <table_reference>false</table_reference>
+        <text_index>false</text_index>
+        <unique>false</unique>
+        <use_dependent_field>false</use_dependent_field>
+        <use_dynamic_default>false</use_dynamic_default>
+        <use_reference_qualifier>simple</use_reference_qualifier>
+        <virtual>false</virtual>
+        <virtual_type>script</virtual_type>
+        <widget/>
+        <write_roles/>
+        <xml_view>false</xml_view>
+    </sys_hub_action_input>
+    <sys_hub_action_input_action_instance action="delete_multiple" query="action_input=cd568e1b535cf6104834d2a0a0490efc"/>
+    <sys_hub_action_input action="INSERT_OR_UPDATE">
+        <active>true</active>
+        <array>false</array>
+        <array_denormalized>false</array_denormalized>
+        <attributes>element_mapping_provider=com.glide.flow_design.action.data.FlowDesignVariableMapper,uiType=string,uiTypeLabel=String,uiUniqueId=61a5a89d-81dc-405e-be6e-b762b7adae76</attributes>
+        <audit>false</audit>
+        <calculation><![CDATA[(function calculatedFieldValue(current) {
+
+	// Add your code here
+	return '';  // return the calculated value
+
+})(current);]]></calculation>
+        <choice/>
+        <choice_field/>
+        <choice_table/>
+        <column_label/>
+        <comments/>
+        <create_roles/>
+        <default_value/>
+        <defaultsort/>
+        <delete_roles/>
+        <dependent/>
+        <dependent_on_field/>
+        <display>false</display>
+        <dynamic_creation>false</dynamic_creation>
+        <dynamic_creation_script/>
+        <dynamic_default_value/>
+        <dynamic_ref_qual/>
+        <element>capacity</element>
+        <element_reference>false</element_reference>
+        <foreign_database/>
+        <formula/>
+        <function_definition/>
+        <function_field>false</function_field>
+        <help/>
+        <hint/>
+        <internal_type display_value="String">string</internal_type>
+        <label>Capacity</label>
+        <mandatory>true</mandatory>
+        <max_length>8000</max_length>
+        <model display_value="Add Agent Override Capacity for AWA">69302cdb53d0f6104834d2a0a0490e67</model>
+        <model_id>69302cdb53d0f6104834d2a0a0490e67</model_id>
+        <model_table>sys_hub_action_type_definition</model_table>
+        <name>var__m_sys_hub_action_input_69302cdb53d0f6104834d2a0a0490e67</name>
+        <next_element/>
+        <order>3</order>
+        <primary>false</primary>
+        <read_only>false</read_only>
+        <read_roles/>
+        <reference/>
+        <reference_cascade_rule/>
+        <reference_floats>false</reference_floats>
+        <reference_key/>
+        <reference_qual/>
+        <reference_qual_condition/>
+        <reference_type/>
+        <sizeclass/>
+        <spell_check>false</spell_check>
+        <staged>false</staged>
+        <sys_class_name>sys_hub_action_input</sys_class_name>
+        <sys_created_by>admin</sys_created_by>
+        <sys_created_on>2025-10-05 15:24:00</sys_created_on>
+        <sys_id>d556c65b535cf6104834d2a0a0490eae</sys_id>
+        <sys_mod_count>0</sys_mod_count>
+        <sys_name/>
+        <sys_package/>
+        <sys_policy/>
+        <sys_scope display_value="Action Pack">b812ceb69337a210633378917cba10bc</sys_scope>
+        <sys_update_name/>
+        <sys_updated_by>admin</sys_updated_by>
+        <sys_updated_on>2025-10-05 15:24:00</sys_updated_on>
+        <table_reference>false</table_reference>
+        <text_index>false</text_index>
+        <unique>false</unique>
+        <use_dependent_field>false</use_dependent_field>
+        <use_dynamic_default>false</use_dynamic_default>
+        <use_reference_qualifier>simple</use_reference_qualifier>
+        <virtual>false</virtual>
+        <virtual_type>script</virtual_type>
+        <widget/>
+        <write_roles/>
+        <xml_view>false</xml_view>
+    </sys_hub_action_input>
+    <sys_hub_action_input_action_instance action="delete_multiple" query="action_input=d556c65b535cf6104834d2a0a0490eae"/>
+    <sys_hub_action_output action="delete_multiple" query="model=69302cdb53d0f6104834d2a0a0490e67^sys_idNOT IN1556c65b535cf6104834d2a0a0490ed2,3f668a5b535cf6104834d2a0a0490ea8,d956c65b535cf6104834d2a0a0490ed7"/>
+    <sys_hub_action_output action="INSERT_OR_UPDATE">
+        <active>true</active>
+        <array>false</array>
+        <array_denormalized>false</array_denormalized>
+        <attributes>action_error_output=true,co_type_name=FDACTIONSTATUS,element_mapping_provider=com.glide.flow_design.action.data.FlowDesignVariableMapper,uiType=object,uiTypeLabel=Object,uiUniqueId=059832a9-3ba5-4895-a076-42b9c3b60217</attributes>
+        <audit>false</audit>
+        <calculation><![CDATA[(function calculatedFieldValue(current) {
+
+	// Add your code here
+	return '';  // return the calculated value
+
+})(current);]]></calculation>
+        <choice/>
+        <choice_field/>
+        <choice_table/>
+        <column_label/>
+        <comments/>
+        <create_roles/>
+        <default_value/>
+        <defaultsort/>
+        <delete_roles/>
+        <dependent/>
+        <dependent_on_field/>
+        <display>false</display>
+        <dynamic_creation>false</dynamic_creation>
+        <dynamic_creation_script/>
+        <dynamic_default_value/>
+        <dynamic_ref_qual/>
+        <element>__action_status__</element>
+        <element_prototype/>
+        <element_reference>false</element_reference>
+        <foreign_database/>
+        <formula/>
+        <function_definition/>
+        <function_field>false</function_field>
+        <help/>
+        <hint/>
+        <internal_link/>
+        <internal_type display_value="String">string</internal_type>
+        <label>Action Status</label>
+        <mandatory>false</mandatory>
+        <max_length>65000</max_length>
+        <model display_value="Add Agent Override Capacity for AWA">69302cdb53d0f6104834d2a0a0490e67</model>
+        <model_id>69302cdb53d0f6104834d2a0a0490e67</model_id>
+        <model_table>sys_hub_action_type_definition</model_table>
+        <name>var__m_sys_hub_action_output_69302cdb53d0f6104834d2a0a0490e67</name>
+        <next_element/>
+        <order>2</order>
+        <primary>false</primary>
+        <read_only>false</read_only>
+        <read_roles/>
+        <reference/>
+        <reference_cascade_rule/>
+        <reference_floats>false</reference_floats>
+        <reference_key/>
+        <reference_qual/>
+        <reference_qual_condition/>
+        <reference_type/>
+        <sizeclass/>
+        <spell_check>false</spell_check>
+        <staged>false</staged>
+        <sys_class_name>sys_hub_action_output</sys_class_name>
+        <sys_created_by>admin</sys_created_by>
+        <sys_created_on>2025-10-05 15:24:00</sys_created_on>
+        <sys_id>1556c65b535cf6104834d2a0a0490ed2</sys_id>
+        <sys_mod_count>1</sys_mod_count>
+        <sys_name/>
+        <sys_package/>
+        <sys_policy/>
+        <sys_scope display_value="Action Pack">b812ceb69337a210633378917cba10bc</sys_scope>
+        <sys_update_name/>
+        <sys_updated_by>admin</sys_updated_by>
+        <sys_updated_on>2025-10-05 15:24:27</sys_updated_on>
+        <table_reference>false</table_reference>
+        <text_index>false</text_index>
+        <unique>false</unique>
+        <use_dependent_field>false</use_dependent_field>
+        <use_dynamic_default>false</use_dynamic_default>
+        <use_reference_qualifier>simple</use_reference_qualifier>
+        <virtual>false</virtual>
+        <virtual_type>script</virtual_type>
+        <widget/>
+        <write_roles/>
+        <xml_view>false</xml_view>
+    </sys_hub_action_output>
+    <sys_hub_action_input_action_instance action="delete_multiple" query="action_input=1556c65b535cf6104834d2a0a0490ed2"/>
+    <sys_hub_input_scripts action="delete_multiple" query="instance=1556c65b535cf6104834d2a0a0490ed2"/>
+    <sys_hub_action_output action="INSERT_OR_UPDATE">
+        <active>true</active>
+        <array>false</array>
+        <array_denormalized>false</array_denormalized>
+        <attributes>element_mapping_provider=com.glide.flow_design.action.data.FlowDesignVariableMapper,pwd2droppable=true,uiType=string,uiTypeLabel=String,uiUniqueId=70751b17-7bbb-474c-8d63-ea578e965bd2</attributes>
+        <audit>false</audit>
+        <calculation><![CDATA[(function calculatedFieldValue(current) {
+
+	// Add your code here
+	return '';  // return the calculated value
+
+})(current);]]></calculation>
+        <choice/>
+        <choice_field/>
+        <choice_table/>
+        <column_label/>
+        <comments/>
+        <create_roles/>
+        <default_value/>
+        <defaultsort/>
+        <delete_roles/>
+        <dependent/>
+        <dependent_on_field/>
+        <display>false</display>
+        <dynamic_creation>false</dynamic_creation>
+        <dynamic_creation_script/>
+        <dynamic_default_value/>
+        <dynamic_ref_qual/>
+        <element>capacity_message</element>
+        <element_prototype/>
+        <element_reference>false</element_reference>
+        <foreign_database/>
+        <formula/>
+        <function_definition/>
+        <function_field>false</function_field>
+        <help/>
+        <hint/>
+        <internal_link/>
+        <internal_type display_value="String">string</internal_type>
+        <label>Capacity Message</label>
+        <mandatory>false</mandatory>
+        <max_length>8000</max_length>
+        <model display_value="Add Agent Override Capacity for AWA">69302cdb53d0f6104834d2a0a0490e67</model>
+        <model_id>69302cdb53d0f6104834d2a0a0490e67</model_id>
+        <model_table>sys_hub_action_type_definition</model_table>
+        <name>var__m_sys_hub_action_output_69302cdb53d0f6104834d2a0a0490e67</name>
+        <next_element/>
+        <order>1</order>
+        <primary>false</primary>
+        <read_only>false</read_only>
+        <read_roles/>
+        <reference/>
+        <reference_cascade_rule/>
+        <reference_floats>false</reference_floats>
+        <reference_key/>
+        <reference_qual/>
+        <reference_qual_condition/>
+        <reference_type/>
+        <sizeclass/>
+        <spell_check>false</spell_check>
+        <staged>false</staged>
+        <sys_class_name>sys_hub_action_output</sys_class_name>
+        <sys_created_by>admin</sys_created_by>
+        <sys_created_on>2025-10-05 15:24:27</sys_created_on>
+        <sys_id>3f668a5b535cf6104834d2a0a0490ea8</sys_id>
+        <sys_mod_count>0</sys_mod_count>
+        <sys_name/>
+        <sys_package/>
+        <sys_policy/>
+        <sys_scope display_value="Action Pack">b812ceb69337a210633378917cba10bc</sys_scope>
+        <sys_update_name/>
+        <sys_updated_by>admin</sys_updated_by>
+        <sys_updated_on>2025-10-05 15:24:27</sys_updated_on>
+        <table_reference>false</table_reference>
+        <text_index>false</text_index>
+        <unique>false</unique>
+        <use_dependent_field>false</use_dependent_field>
+        <use_dynamic_default>false</use_dynamic_default>
+        <use_reference_qualifier>simple</use_reference_qualifier>
+        <virtual>false</virtual>
+        <virtual_type>script</virtual_type>
+        <widget/>
+        <write_roles/>
+        <xml_view>false</xml_view>
+    </sys_hub_action_output>
+    <sys_hub_action_input_action_instance action="delete_multiple" query="action_input=3f668a5b535cf6104834d2a0a0490ea8"/>
+    <sys_hub_input_scripts action="delete_multiple" query="instance=3f668a5b535cf6104834d2a0a0490ea8"/>
+    <sys_hub_action_output action="INSERT_OR_UPDATE">
+        <active>true</active>
+        <array>false</array>
+        <array_denormalized>false</array_denormalized>
+        <attributes>action_error_output=true,element_mapping_provider=com.glide.flow_design.action.data.FlowDesignVariableMapper,uiType=boolean,uiTypeLabel=True/False,uiUniqueId=6f802065-a867-44ce-aa41-34a0236a9e14,visible_in_ui=false</attributes>
+        <audit>false</audit>
+        <calculation><![CDATA[(function calculatedFieldValue(current) {
+
+	// Add your code here
+	return '';  // return the calculated value
+
+})(current);]]></calculation>
+        <choice/>
+        <choice_field/>
+        <choice_table/>
+        <column_label/>
+        <comments/>
+        <create_roles/>
+        <default_value>true</default_value>
+        <defaultsort/>
+        <delete_roles/>
+        <dependent/>
+        <dependent_on_field/>
+        <display>false</display>
+        <dynamic_creation>false</dynamic_creation>
+        <dynamic_creation_script/>
+        <dynamic_default_value/>
+        <dynamic_ref_qual/>
+        <element>__dont_treat_as_error__</element>
+        <element_prototype/>
+        <element_reference>false</element_reference>
+        <foreign_database/>
+        <formula/>
+        <function_definition/>
+        <function_field>false</function_field>
+        <help/>
+        <hint/>
+        <internal_link/>
+        <internal_type display_value="">boolean</internal_type>
+        <label>Don't Treat as Error</label>
+        <mandatory>false</mandatory>
+        <max_length>40</max_length>
+        <model display_value="Add Agent Override Capacity for AWA">69302cdb53d0f6104834d2a0a0490e67</model>
+        <model_id>69302cdb53d0f6104834d2a0a0490e67</model_id>
+        <model_table>sys_hub_action_type_definition</model_table>
+        <name>var__m_sys_hub_action_output_69302cdb53d0f6104834d2a0a0490e67</name>
+        <next_element/>
+        <order>3</order>
+        <primary>false</primary>
+        <read_only>false</read_only>
+        <read_roles/>
+        <reference/>
+        <reference_cascade_rule/>
+        <reference_floats>false</reference_floats>
+        <reference_key/>
+        <reference_qual/>
+        <reference_qual_condition/>
+        <reference_type/>
+        <sizeclass/>
+        <spell_check>false</spell_check>
+        <staged>false</staged>
+        <sys_class_name>sys_hub_action_output</sys_class_name>
+        <sys_created_by>admin</sys_created_by>
+        <sys_created_on>2025-10-05 15:24:00</sys_created_on>
+        <sys_id>d956c65b535cf6104834d2a0a0490ed7</sys_id>
+        <sys_mod_count>3</sys_mod_count>
+        <sys_name/>
+        <sys_package/>
+        <sys_policy/>
+        <sys_scope display_value="Action Pack">b812ceb69337a210633378917cba10bc</sys_scope>
+        <sys_update_name/>
+        <sys_updated_by>admin</sys_updated_by>
+        <sys_updated_on>2025-10-05 15:24:27</sys_updated_on>
+        <table_reference>false</table_reference>
+        <text_index>false</text_index>
+        <unique>false</unique>
+        <use_dependent_field>false</use_dependent_field>
+        <use_dynamic_default>false</use_dynamic_default>
+        <use_reference_qualifier>simple</use_reference_qualifier>
+        <virtual>false</virtual>
+        <virtual_type>script</virtual_type>
+        <widget/>
+        <write_roles/>
+        <xml_view>false</xml_view>
+    </sys_hub_action_output>
+    <sys_hub_action_input_action_instance action="delete_multiple" query="action_input=d956c65b535cf6104834d2a0a0490ed7"/>
+    <sys_hub_input_scripts action="delete_multiple" query="instance=d956c65b535cf6104834d2a0a0490ed7"/>
+    <sys_hub_pill_compound action="delete_multiple" query="attached_to=69302cdb53d0f6104834d2a0a0490e67"/>
+    <sys_hub_action_status_metadata action="delete_multiple" query="action_type_id=69302cdb53d0f6104834d2a0a0490e67^sys_idNOT IN5156c65b535cf6104834d2a0a0490ee4"/>
+    <sys_hub_action_status_metadata action="INSERT_OR_UPDATE">
+        <action_type_id display_value="Add Agent Override Capacity for AWA">69302cdb53d0f6104834d2a0a0490e67</action_type_id>
+        <sys_created_by>admin</sys_created_by>
+        <sys_created_on>2025-10-05 15:24:00</sys_created_on>
+        <sys_id>5156c65b535cf6104834d2a0a0490ee4</sys_id>
+        <sys_mod_count>0</sys_mod_count>
+        <sys_updated_by>admin</sys_updated_by>
+        <sys_updated_on>2025-10-05 15:24:00</sys_updated_on>
+    </sys_hub_action_status_metadata>
+    <sys_hub_status_condition action="delete_multiple" query="action_status_metadata_id=5156c65b535cf6104834d2a0a0490ee4^sys_idNOT IN5956c65b535cf6104834d2a0a0490ee4"/>
+    <sys_hub_status_condition action="INSERT_OR_UPDATE">
+        <action_status_metadata_id display_value="Created 2025-10-05 16:24:00">5156c65b535cf6104834d2a0a0490ee4</action_status_metadata_id>
+        <condition>{{step[aa86c3e8-3b64-45e0-bbba-b32c8def1182].__step_status__.message}}!=Success</condition>
+        <dont_treat_as_error>false</dont_treat_as_error>
+        <label>If not capacity not overridden</label>
+        <order>1</order>
+        <status>{"version":"1.0","complexObject":{"code":{"$cv":{"$c":"java.lang.String","$v":""}},"message":{"$cv":{"$c":"java.lang.String","$v":"Capacity not overridden"}}},"serializationFormat":"JSON","complexObjectSchema":{"FlowDesigner:FDACTIONSTATUS":{"code":"Integer","code.$field_facets":{"SimpleMapFacet":"{\"uiTypeLabel\":\"Integer\",\"read_only\":\"false\",\"hint\":\"\",\"uiType\":\"integer\",\"default_value\":\"\",\"label\":\"Code\",\"action_error_output\":\"true\",\"mandatory\":\"false\",\"order\":\"1\",\"max_length\":\"40\"}"},"message":"String","message.$field_facets":{"SimpleMapFacet":"{\"uiTypeLabel\":\"String\",\"read_only\":\"false\",\"hint\":\"\",\"uiType\":\"string\",\"default_value\":\"\",\"label\":\"Message\",\"action_error_output\":\"true\",\"mandatory\":\"false\",\"order\":\"2\",\"max_length\":\"4000\"}"}},"FlowDesigner:FDACTIONSTATUS.$type_facets":{"SimpleMapFacet":"{\"default_value\":\"\",\"label\":\"Action Status\",\"action_error_output\":\"true\",\"mandatory\":\"false\",\"uiUniqueId\":\"794bc342-9c9d-444b-a3f2-dd4b6a5a0173\",\"uiTypeLabel\":\"Object\",\"co_type_name\":\"FDACTIONSTATUS\",\"element_mapping_provider\":\"com.glide.flow_design.action.data.FlowDesignVariableMapper\",\"read_only\":\"false\",\"hint\":null,\"uiType\":\"object\",\"order\":\"1\",\"max_length\":\"65000\"}"}}}</status>
+        <sys_created_by>admin</sys_created_by>
+        <sys_created_on>2025-10-05 15:24:00</sys_created_on>
+        <sys_id>5956c65b535cf6104834d2a0a0490ee4</sys_id>
+        <sys_mod_count>0</sys_mod_count>
+        <sys_updated_by>admin</sys_updated_by>
+        <sys_updated_on>2025-10-05 15:24:00</sys_updated_on>
+    </sys_hub_status_condition>
+    <sys_documentation action="INSERT_OR_UPDATE">
+        <element>service_channel</element>
+        <help/>
+        <hint/>
+        <label>Service Channel</label>
+        <language>en</language>
+        <name>var__m_sys_hub_action_input_69302cdb53d0f6104834d2a0a0490e67</name>
+        <plural/>
+        <sys_class_name>sys_documentation</sys_class_name>
+        <sys_created_by>admin</sys_created_by>
+        <sys_created_on>2025-10-05 15:23:59</sys_created_on>
+        <sys_id>8556ce1b535cf6104834d2a0a0490e02</sys_id>
+        <sys_mod_count>0</sys_mod_count>
+        <sys_name/>
+        <sys_package display_value="Action Pack" source="x_snc_actionpack">b812ceb69337a210633378917cba10bc</sys_package>
+        <sys_policy/>
+        <sys_scope display_value="Action Pack">b812ceb69337a210633378917cba10bc</sys_scope>
+        <sys_update_name/>
+        <sys_updated_by>admin</sys_updated_by>
+        <sys_updated_on>2025-10-05 15:23:59</sys_updated_on>
+        <url/>
+        <url_target/>
+    </sys_documentation>
+    <sys_documentation action="INSERT_OR_UPDATE">
+        <element>capacity</element>
+        <help/>
+        <hint/>
+        <label>Capacity</label>
+        <language>en</language>
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+        <sys_policy/>
+        <sys_scope display_value="Action Pack">b812ceb69337a210633378917cba10bc</sys_scope>
+        <sys_update_name/>
+        <sys_updated_by>admin</sys_updated_by>
+        <sys_updated_on>2025-10-05 15:24:00</sys_updated_on>
+        <url/>
+        <url_target/>
+    </sys_documentation>
+    <sys_documentation action="INSERT_OR_UPDATE">
+        <element>agent</element>
+        <help/>
+        <hint/>
+        <label>Agent</label>
+        <language>en</language>
+        <name>var__m_sys_hub_action_input_69302cdb53d0f6104834d2a0a0490e67</name>
+        <plural/>
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+        <sys_created_by>admin</sys_created_by>
+        <sys_created_on>2025-10-05 15:24:00</sys_created_on>
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+        <sys_package display_value="Action Pack" source="x_snc_actionpack">b812ceb69337a210633378917cba10bc</sys_package>
+        <sys_policy/>
+        <sys_scope display_value="Action Pack">b812ceb69337a210633378917cba10bc</sys_scope>
+        <sys_update_name/>
+        <sys_updated_by>admin</sys_updated_by>
+        <sys_updated_on>2025-10-05 15:24:00</sys_updated_on>
+        <url/>
+        <url_target/>
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+    <sys_choice action="delete_multiple" query="name=var__m_sys_hub_action_input_69302cdb53d0f6104834d2a0a0490e67"/>
+    <sys_documentation action="INSERT_OR_UPDATE">
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+        <help/>
+        <hint/>
+        <label>Don't Treat as Error</label>
+        <language>en</language>
+        <name>var__m_sys_hub_action_output_69302cdb53d0f6104834d2a0a0490e67</name>
+        <plural/>
+        <sys_class_name>sys_documentation</sys_class_name>
+        <sys_created_by>admin</sys_created_by>
+        <sys_created_on>2025-10-05 15:24:00</sys_created_on>
+        <sys_id>d556c65b535cf6104834d2a0a0490edd</sys_id>
+        <sys_mod_count>0</sys_mod_count>
+        <sys_name/>
+        <sys_package display_value="Action Pack" source="x_snc_actionpack">b812ceb69337a210633378917cba10bc</sys_package>
+        <sys_policy/>
+        <sys_scope display_value="Action Pack">b812ceb69337a210633378917cba10bc</sys_scope>
+        <sys_update_name/>
+        <sys_updated_by>admin</sys_updated_by>
+        <sys_updated_on>2025-10-05 15:24:00</sys_updated_on>
+        <url/>
+        <url_target/>
+    </sys_documentation>
+    <sys_documentation action="INSERT_OR_UPDATE">
+        <element>__action_status__</element>
+        <help/>
+        <hint/>
+        <label>Action Status</label>
+        <language>en</language>
+        <name>var__m_sys_hub_action_output_69302cdb53d0f6104834d2a0a0490e67</name>
+        <plural/>
+        <sys_class_name>sys_documentation</sys_class_name>
+        <sys_created_by>admin</sys_created_by>
+        <sys_created_on>2025-10-05 15:24:00</sys_created_on>
+        <sys_id>d956c65b535cf6104834d2a0a0490ed6</sys_id>
+        <sys_mod_count>0</sys_mod_count>
+        <sys_name/>
+        <sys_package display_value="Action Pack" source="x_snc_actionpack">b812ceb69337a210633378917cba10bc</sys_package>
+        <sys_policy/>
+        <sys_scope display_value="Action Pack">b812ceb69337a210633378917cba10bc</sys_scope>
+        <sys_update_name/>
+        <sys_updated_by>admin</sys_updated_by>
+        <sys_updated_on>2025-10-05 15:24:00</sys_updated_on>
+        <url/>
+        <url_target/>
+    </sys_documentation>
+    <sys_documentation action="INSERT_OR_UPDATE">
+        <element>capacity_message</element>
+        <help/>
+        <hint/>
+        <label>Capacity Message</label>
+        <language>en</language>
+        <name>var__m_sys_hub_action_output_69302cdb53d0f6104834d2a0a0490e67</name>
+        <plural/>
+        <sys_class_name>sys_documentation</sys_class_name>
+        <sys_created_by>admin</sys_created_by>
+        <sys_created_on>2025-10-05 15:24:27</sys_created_on>
+        <sys_id>fb668a5b535cf6104834d2a0a0490eac</sys_id>
+        <sys_mod_count>0</sys_mod_count>
+        <sys_name/>
+        <sys_package display_value="Action Pack" source="x_snc_actionpack">b812ceb69337a210633378917cba10bc</sys_package>
+        <sys_policy/>
+        <sys_scope display_value="Action Pack">b812ceb69337a210633378917cba10bc</sys_scope>
+        <sys_update_name/>
+        <sys_updated_by>admin</sys_updated_by>
+        <sys_updated_on>2025-10-05 15:24:27</sys_updated_on>
+        <url/>
+        <url_target/>
+    </sys_documentation>
+    <sys_choice action="delete_multiple" query="name=var__m_sys_hub_action_output_69302cdb53d0f6104834d2a0a0490e67"/>
+    <sys_hub_action_plan action="delete_multiple" query="action_id=69302cdb53d0f6104834d2a0a0490e67"/>
+    <sys_hub_action_type_snapshot action="INSERT_OR_UPDATE">
+        <access>public</access>
+        <acls/>
+        <action_status/>
+        <action_template/>
+        <annotation/>
+        <attributes>{labelCacheCleanUpExecuted=true}</attributes>
+        <authored_on_release_version>27000</authored_on_release_version>
+        <callable_by_client_api>false</callable_by_client_api>
+        <category/>
+        <copied_from/>
+        <copied_from_name/>
+        <description/>
+        <flow_priority/>
+        <internal_name>add_agent_override_capacity_for_awa</internal_name>
+        <label_cache>[{"name":"{{action.service_channel}}","label":"action➛Service Channel","type":"action","ref":"","reference_display":"Service Channel","base_type":"reference","parent_table_name":"","column_name":"","choices":null,"attributes":{}},{"name":"{{action.agent}}","label":"action➛Agent","type":"action","ref":"","reference_display":"User","base_type":"reference","parent_table_name":"","column_name":"","choices":null,"attributes":{}},{"name":"{{action.capacity}}","label":"action➛Capacity","type":"action","ref":"","reference_display":"","base_type":"string","parent_table_name":"","column_name":"","choices":null,"attributes":{}},{"name":"{{step[66e3d8ad-2208-4865-b855-77d3a13f454f].__step_status__}}","label":"step➛Create Record step➛Step Status","type":"step","ref":"","reference_display":"","base_type":"object","parent_table_name":"","column_name":"","choices":null,"attributes":{}},{"name":"{{step[66e3d8ad-2208-4865-b855-77d3a13f454f].__step_status__.code}}","label":"step➛Create Record step➛Step Status➛Code","type":"step","ref":"","reference_display":"","base_type":"integer","parent_table_name":"","column_name":"","choices":null,"attributes":{}},{"name":"{{step[66e3d8ad-2208-4865-b855-77d3a13f454f].__step_status__.message}}","label":"step➛Create Record step➛Step Status➛Message","type":"step","ref":"","reference_display":"","base_type":"string","parent_table_name":"","column_name":"","choices":null,"attributes":{}}]</label_cache>
+        <master>true</master>
+        <name>Add Agent Override Capacity for AWA</name>
+        <natlang/>
+        <outputs/>
+        <parent_action display_value="Add Agent Override Capacity for AWA">69302cdb53d0f6104834d2a0a0490e67</parent_action>
+        <sys_class_name>sys_hub_action_type_snapshot</sys_class_name>
+        <sys_created_by>admin</sys_created_by>
+        <sys_created_on>2025-10-05 08:06:01</sys_created_on>
+        <sys_domain>global</sys_domain>
+        <sys_domain_path>/</sys_domain_path>
+        <sys_id>a512a4df53d0f6104834d2a0a0490e5c</sys_id>
+        <sys_mod_count>1</sys_mod_count>
+        <sys_name/>
+        <sys_overrides/>
+        <sys_package/>
+        <sys_policy/>
+        <sys_scope display_value="Action Pack">b812ceb69337a210633378917cba10bc</sys_scope>
+        <sys_update_name/>
+        <sys_updated_by>admin</sys_updated_by>
+        <sys_updated_on>2025-10-05 12:22:38</sys_updated_on>
+        <system_level>false</system_level>
+        <type/>
+    </sys_hub_action_type_snapshot>
+    <sys_translated_text action="delete_multiple" query="documentkey=a512a4df53d0f6104834d2a0a0490e5c"/>
+    <sys_variable_value action="delete_multiple" query="document_key=a512a4df53d0f6104834d2a0a0490e5c"/>
+    <sys_variable_value action="INSERT_OR_UPDATE">
+        <document>sys_hub_action_type_snapshot</document>
+        <document_key>a512a4df53d0f6104834d2a0a0490e5c</document_key>
+        <order>2</order>
+        <sys_class_name>sys_variable_value</sys_class_name>
+        <sys_created_by>admin</sys_created_by>
+        <sys_created_on>2025-10-05 08:06:02</sys_created_on>
+        <sys_id>3512a4df53d0f6104834d2a0a0490ea8</sys_id>
+        <sys_mod_count>0</sys_mod_count>
+        <sys_updated_by>admin</sys_updated_by>
+        <sys_updated_on>2025-10-05 08:06:02</sys_updated_on>
+        <value>{"version":"1.0","complexObject":{"code":{"$cv":{"$c":"java.lang.String","$v":""}},"message":{"$cv":{"$c":"java.lang.String","$v":""}}},"serializationFormat":"JSON","complexObjectSchema":{"FlowDesigner:FDACTIONSTATUS":{"code":"Integer","code.$field_facets":{"SimpleMapFacet":"{\"uiTypeLabel\":\"Integer\",\"read_only\":\"false\",\"hint\":\"\",\"uiType\":\"integer\",\"default_value\":\"\",\"label\":\"Code\",\"action_error_output\":\"true\",\"mandatory\":\"false\",\"order\":\"1\",\"max_length\":\"40\"}"},"message":"String","message.$field_facets":{"SimpleMapFacet":"{\"uiTypeLabel\":\"String\",\"read_only\":\"false\",\"hint\":\"\",\"uiType\":\"string\",\"default_value\":\"\",\"label\":\"Message\",\"action_error_output\":\"true\",\"mandatory\":\"false\",\"order\":\"2\",\"max_length\":\"4000\"}"}},"FlowDesigner:FDACTIONSTATUS.$type_facets":{"SimpleMapFacet":"{\"default_value\":\"\",\"label\":\"Action Status\",\"action_error_output\":\"true\",\"mandatory\":\"false\",\"uiUniqueId\":\"794bc342-9c9d-444b-a3f2-dd4b6a5a0173\",\"uiTypeLabel\":\"Object\",\"co_type_name\":\"FDACTIONSTATUS\",\"element_mapping_provider\":\"com.glide.flow_design.action.data.FlowDesignVariableMapper\",\"read_only\":\"false\",\"hint\":null,\"uiType\":\"object\",\"order\":\"1\",\"max_length\":\"65000\"}"}}}</value>
+        <variable display_value="Action Status">f112a4df53d0f6104834d2a0a0490e99</variable>
+    </sys_variable_value>
+    <sys_variable_value action="INSERT_OR_UPDATE">
+        <document>sys_hub_action_type_snapshot</document>
+        <document_key>a512a4df53d0f6104834d2a0a0490e5c</document_key>
+        <order>3</order>
+        <sys_class_name>sys_variable_value</sys_class_name>
+        <sys_created_by>admin</sys_created_by>
+        <sys_created_on>2025-10-05 08:06:02</sys_created_on>
+        <sys_id>7112a4df53d0f6104834d2a0a0490ea8</sys_id>
+        <sys_mod_count>0</sys_mod_count>
+        <sys_updated_by>admin</sys_updated_by>
+        <sys_updated_on>2025-10-05 08:06:02</sys_updated_on>
+        <value>0</value>
+        <variable display_value="Don't Treat as Error">f512a4df53d0f6104834d2a0a0490e9d</variable>
+    </sys_variable_value>
+    <sys_element_mapping action="delete_multiple" query="table=var__m_sys_hub_action_output_a512a4df53d0f6104834d2a0a0490e5c^id=a512a4df53d0f6104834d2a0a0490e5c"/>
+    <sys_hub_step_instance action="delete_multiple" query="action=a512a4df53d0f6104834d2a0a0490e5c^sys_idNOT IN3112a4df53d0f6104834d2a0a0490e8c"/>
+    <sys_hub_step_instance action="INSERT_OR_UPDATE">
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+        <cid>66e3d8ad-2208-4865-b855-77d3a13f454f</cid>
+        <error_handling_type>1</error_handling_type>
+        <extended_inputs/>
+        <extended_outputs/>
+        <icon/>
+        <inputs/>
+        <inputs/>
+        <label>Create Record step</label>
+        <order>1</order>
+        <outputs/>
+        <section/>
+        <step_type display_value="Create Record">9cbaa0f267003200553fafb49585ef69</step_type>
+        <sys_created_by>admin</sys_created_by>
+        <sys_created_on>2025-10-05 08:06:02</sys_created_on>
+        <sys_id>3112a4df53d0f6104834d2a0a0490e8c</sys_id>
+        <sys_mod_count>1</sys_mod_count>
+        <sys_scope display_value="Action Pack">b812ceb69337a210633378917cba10bc</sys_scope>
+        <sys_updated_by>admin</sys_updated_by>
+        <sys_updated_on>2025-10-05 08:06:02</sys_updated_on>
+    </sys_hub_step_instance>
+    <sys_variable_value action="delete_multiple" query="document_key=3112a4df53d0f6104834d2a0a0490e8c"/>
+    <sys_variable_value action="INSERT_OR_UPDATE">
+        <document>sys_hub_step_instance</document>
+        <document_key>3112a4df53d0f6104834d2a0a0490e8c</document_key>
+        <order>100</order>
+        <sys_class_name>sys_variable_value</sys_class_name>
+        <sys_created_by>admin</sys_created_by>
+        <sys_created_on>2025-10-05 08:06:02</sys_created_on>
+        <sys_id>3512a4df53d0f6104834d2a0a0490e93</sys_id>
+        <sys_mod_count>0</sys_mod_count>
+        <sys_updated_by>admin</sys_updated_by>
+        <sys_updated_on>2025-10-05 08:06:02</sys_updated_on>
+        <value>awa_agent_capacity</value>
+        <variable display_value="Table">f0fb68f267003200553fafb49585efa0</variable>
+    </sys_variable_value>
+    <sys_element_mapping action="delete_multiple" query="id=3112a4df53d0f6104834d2a0a0490e8c"/>
+    <sys_element_mapping action="INSERT_OR_UPDATE">
+        <field>create_record_field_values</field>
+        <id>3112a4df53d0f6104834d2a0a0490e8c</id>
+        <sys_created_by>admin</sys_created_by>
+        <sys_created_on>2025-10-05 08:06:02</sys_created_on>
+        <sys_id>fd12a4df53d0f6104834d2a0a0490e92</sys_id>
+        <sys_mod_count>0</sys_mod_count>
+        <sys_updated_by>admin</sys_updated_by>
+        <sys_updated_on>2025-10-05 08:06:02</sys_updated_on>
+        <table>var__m_sys_flow_step_definition_input_9cbaa0f267003200553fafb49585ef69</table>
+        <value>user={{action.agent}}^channel={{action.service_channel}}^max_capacity={{action.capacity}}</value>
+    </sys_element_mapping>
+    <sys_element_mapping action="INSERT_OR_UPDATE">
+        <field>create_record_table_name</field>
+        <id>3112a4df53d0f6104834d2a0a0490e8c</id>
+        <sys_created_by>admin</sys_created_by>
+        <sys_created_on>2025-10-05 08:06:02</sys_created_on>
+        <sys_id>b112a4df53d0f6104834d2a0a0490e93</sys_id>
+        <sys_mod_count>0</sys_mod_count>
+        <sys_updated_by>admin</sys_updated_by>
+        <sys_updated_on>2025-10-05 08:06:02</sys_updated_on>
+        <table>var__m_sys_flow_step_definition_input_9cbaa0f267003200553fafb49585ef69</table>
+        <value/>
+    </sys_element_mapping>
+    <sys_translated_text action="delete_multiple" query="documentkey=3112a4df53d0f6104834d2a0a0490e8c"/>
+    <sys_hub_step_ext_input action="delete_multiple" query="model=3112a4df53d0f6104834d2a0a0490e8c"/>
+    <sys_hub_step_ext_output action="delete_multiple" query="model=3112a4df53d0f6104834d2a0a0490e8c"/>
+    <sys_hub_input_scripts action="delete_multiple" query="instance=3112a4df53d0f6104834d2a0a0490e8c"/>
+    <sys_hub_action_input action="delete_multiple" query="model=a512a4df53d0f6104834d2a0a0490e5c^sys_idNOT IN6912a4df53d0f6104834d2a0a0490e65,a912a4df53d0f6104834d2a0a0490e5f,e912a4df53d0f6104834d2a0a0490e6a"/>
+    <sys_hub_action_input action="INSERT_OR_UPDATE">
+        <active>true</active>
+        <array>false</array>
+        <array_denormalized>false</array_denormalized>
+        <attributes>element_mapping_provider=com.glide.flow_design.action.data.FlowDesignVariableMapper,uiType=reference,uiTypeLabel=Reference,uiUniqueId=1a26aa1d-4843-48a6-8450-8747734c54fe</attributes>
+        <audit>false</audit>
+        <calculation><![CDATA[(function calculatedFieldValue(current) {
+
+	// Add your code here
+	return '';  // return the calculated value
+
+})(current);]]></calculation>
+        <choice/>
+        <choice_field/>
+        <choice_table>sys_user</choice_table>
+        <column_label/>
+        <comments/>
+        <create_roles/>
+        <default_value/>
+        <defaultsort/>
+        <delete_roles/>
+        <dependent/>
+        <dependent_on_field/>
+        <display>false</display>
+        <dynamic_creation>false</dynamic_creation>
+        <dynamic_creation_script/>
+        <dynamic_default_value/>
+        <dynamic_ref_qual/>
+        <element>agent</element>
+        <element_reference>false</element_reference>
+        <foreign_database/>
+        <formula/>
+        <function_definition/>
+        <function_field>false</function_field>
+        <help/>
+        <hint/>
+        <internal_type display_value="Reference">reference</internal_type>
+        <label>Agent</label>
+        <mandatory>true</mandatory>
+        <max_length>32</max_length>
+        <model display_value="Add Agent Override Capacity for AWA">a512a4df53d0f6104834d2a0a0490e5c</model>
+        <model_id>a512a4df53d0f6104834d2a0a0490e5c</model_id>
+        <model_table>sys_hub_action_type_snapshot</model_table>
+        <name>var__m_sys_hub_action_input_a512a4df53d0f6104834d2a0a0490e5c</name>
+        <next_element/>
+        <order>2</order>
+        <primary>false</primary>
+        <read_only>false</read_only>
+        <read_roles/>
+        <reference display_value="" name="sys_user">sys_user</reference>
+        <reference_cascade_rule/>
+        <reference_floats>false</reference_floats>
+        <reference_key/>
+        <reference_qual/>
+        <reference_qual_condition/>
+        <reference_type/>
+        <sizeclass/>
+        <spell_check>false</spell_check>
+        <staged>false</staged>
+        <sys_class_name>sys_hub_action_input</sys_class_name>
+        <sys_created_by>admin</sys_created_by>
+        <sys_created_on>2025-10-05 08:06:01</sys_created_on>
+        <sys_id>6912a4df53d0f6104834d2a0a0490e65</sys_id>
+        <sys_mod_count>1</sys_mod_count>
+        <sys_name/>
+        <sys_package/>
+        <sys_policy/>
+        <sys_scope display_value="Action Pack">b812ceb69337a210633378917cba10bc</sys_scope>
+        <sys_update_name/>
+        <sys_updated_by>admin</sys_updated_by>
+        <sys_updated_on>2025-10-05 08:06:02</sys_updated_on>
+        <table_reference>false</table_reference>
+        <text_index>false</text_index>
+        <unique>false</unique>
+        <use_dependent_field>false</use_dependent_field>
+        <use_dynamic_default>false</use_dynamic_default>
+        <use_reference_qualifier>simple</use_reference_qualifier>
+        <virtual>false</virtual>
+        <virtual_type>script</virtual_type>
+        <widget/>
+        <write_roles/>
+        <xml_view>false</xml_view>
+    </sys_hub_action_input>
+    <sys_hub_action_input_action_instance action="delete_multiple" query="action_input=6912a4df53d0f6104834d2a0a0490e65"/>
+    <sys_hub_action_input action="INSERT_OR_UPDATE">
+        <active>true</active>
+        <array>false</array>
+        <array_denormalized>false</array_denormalized>
+        <attributes>element_mapping_provider=com.glide.flow_design.action.data.FlowDesignVariableMapper,uiType=reference,uiTypeLabel=Reference,uiUniqueId=40de0fec-f72b-4132-9271-08eb07809969</attributes>
+        <audit>false</audit>
+        <calculation><![CDATA[(function calculatedFieldValue(current) {
+
+	// Add your code here
+	return '';  // return the calculated value
+
+})(current);]]></calculation>
+        <choice/>
+        <choice_field/>
+        <choice_table>awa_service_channel</choice_table>
+        <column_label/>
+        <comments/>
+        <create_roles/>
+        <default_value/>
+        <defaultsort/>
+        <delete_roles/>
+        <dependent/>
+        <dependent_on_field/>
+        <display>false</display>
+        <dynamic_creation>false</dynamic_creation>
+        <dynamic_creation_script/>
+        <dynamic_default_value/>
+        <dynamic_ref_qual/>
+        <element>service_channel</element>
+        <element_reference>false</element_reference>
+        <foreign_database/>
+        <formula/>
+        <function_definition/>
+        <function_field>false</function_field>
+        <help/>
+        <hint/>
+        <internal_type display_value="Reference">reference</internal_type>
+        <label>Service Channel</label>
+        <mandatory>true</mandatory>
+        <max_length>32</max_length>
+        <model display_value="Add Agent Override Capacity for AWA">a512a4df53d0f6104834d2a0a0490e5c</model>
+        <model_id>a512a4df53d0f6104834d2a0a0490e5c</model_id>
+        <model_table>sys_hub_action_type_snapshot</model_table>
+        <name>var__m_sys_hub_action_input_a512a4df53d0f6104834d2a0a0490e5c</name>
+        <next_element/>
+        <order>1</order>
+        <primary>false</primary>
+        <read_only>false</read_only>
+        <read_roles/>
+        <reference display_value="" name="awa_service_channel">awa_service_channel</reference>
+        <reference_cascade_rule/>
+        <reference_floats>false</reference_floats>
+        <reference_key/>
+        <reference_qual/>
+        <reference_qual_condition/>
+        <reference_type/>
+        <sizeclass/>
+        <spell_check>false</spell_check>
+        <staged>false</staged>
+        <sys_class_name>sys_hub_action_input</sys_class_name>
+        <sys_created_by>admin</sys_created_by>
+        <sys_created_on>2025-10-05 08:06:01</sys_created_on>
+        <sys_id>a912a4df53d0f6104834d2a0a0490e5f</sys_id>
+        <sys_mod_count>1</sys_mod_count>
+        <sys_name/>
+        <sys_package/>
+        <sys_policy/>
+        <sys_scope display_value="Action Pack">b812ceb69337a210633378917cba10bc</sys_scope>
+        <sys_update_name/>
+        <sys_updated_by>admin</sys_updated_by>
+        <sys_updated_on>2025-10-05 08:06:01</sys_updated_on>
+        <table_reference>false</table_reference>
+        <text_index>false</text_index>
+        <unique>false</unique>
+        <use_dependent_field>false</use_dependent_field>
+        <use_dynamic_default>false</use_dynamic_default>
+        <use_reference_qualifier>simple</use_reference_qualifier>
+        <virtual>false</virtual>
+        <virtual_type>script</virtual_type>
+        <widget/>
+        <write_roles/>
+        <xml_view>false</xml_view>
+    </sys_hub_action_input>
+    <sys_hub_action_input_action_instance action="delete_multiple" query="action_input=a912a4df53d0f6104834d2a0a0490e5f"/>
+    <sys_hub_action_input action="INSERT_OR_UPDATE">
+        <active>true</active>
+        <array>false</array>
+        <array_denormalized>false</array_denormalized>
+        <attributes>element_mapping_provider=com.glide.flow_design.action.data.FlowDesignVariableMapper,uiType=string,uiTypeLabel=String,uiUniqueId=e2b3e5d9-92c5-429d-b82c-249d136bc0c3</attributes>
+        <audit>false</audit>
+        <calculation><![CDATA[(function calculatedFieldValue(current) {
+
+	// Add your code here
+	return '';  // return the calculated value
+
+})(current);]]></calculation>
+        <choice/>
+        <choice_field/>
+        <choice_table/>
+        <column_label/>
+        <comments/>
+        <create_roles/>
+        <default_value/>
+        <defaultsort/>
+        <delete_roles/>
+        <dependent/>
+        <dependent_on_field/>
+        <display>false</display>
+        <dynamic_creation>false</dynamic_creation>
+        <dynamic_creation_script/>
+        <dynamic_default_value/>
+        <dynamic_ref_qual/>
+        <element>capacity</element>
+        <element_reference>false</element_reference>
+        <foreign_database/>
+        <formula/>
+        <function_definition/>
+        <function_field>false</function_field>
+        <help/>
+        <hint/>
+        <internal_type display_value="String">string</internal_type>
+        <label>Capacity</label>
+        <mandatory>true</mandatory>
+        <max_length>8000</max_length>
+        <model display_value="Add Agent Override Capacity for AWA">a512a4df53d0f6104834d2a0a0490e5c</model>
+        <model_id>a512a4df53d0f6104834d2a0a0490e5c</model_id>
+        <model_table>sys_hub_action_type_snapshot</model_table>
+        <name>var__m_sys_hub_action_input_a512a4df53d0f6104834d2a0a0490e5c</name>
+        <next_element/>
+        <order>3</order>
+        <primary>false</primary>
+        <read_only>false</read_only>
+        <read_roles/>
+        <reference/>
+        <reference_cascade_rule/>
+        <reference_floats>false</reference_floats>
+        <reference_key/>
+        <reference_qual/>
+        <reference_qual_condition/>
+        <reference_type/>
+        <sizeclass/>
+        <spell_check>false</spell_check>
+        <staged>false</staged>
+        <sys_class_name>sys_hub_action_input</sys_class_name>
+        <sys_created_by>admin</sys_created_by>
+        <sys_created_on>2025-10-05 08:06:02</sys_created_on>
+        <sys_id>e912a4df53d0f6104834d2a0a0490e6a</sys_id>
+        <sys_mod_count>0</sys_mod_count>
+        <sys_name/>
+        <sys_package/>
+        <sys_policy/>
+        <sys_scope display_value="Action Pack">b812ceb69337a210633378917cba10bc</sys_scope>
+        <sys_update_name/>
+        <sys_updated_by>admin</sys_updated_by>
+        <sys_updated_on>2025-10-05 08:06:02</sys_updated_on>
+        <table_reference>false</table_reference>
+        <text_index>false</text_index>
+        <unique>false</unique>
+        <use_dependent_field>false</use_dependent_field>
+        <use_dynamic_default>false</use_dynamic_default>
+        <use_reference_qualifier>simple</use_reference_qualifier>
+        <virtual>false</virtual>
+        <virtual_type>script</virtual_type>
+        <widget/>
+        <write_roles/>
+        <xml_view>false</xml_view>
+    </sys_hub_action_input>
+    <sys_hub_action_input_action_instance action="delete_multiple" query="action_input=e912a4df53d0f6104834d2a0a0490e6a"/>
+    <sys_hub_action_output action="delete_multiple" query="model=a512a4df53d0f6104834d2a0a0490e5c^sys_idNOT INb512a4df53d0f6104834d2a0a0490e94,f112a4df53d0f6104834d2a0a0490e99,f512a4df53d0f6104834d2a0a0490e9d"/>
+    <sys_hub_action_output action="INSERT_OR_UPDATE">
+        <active>true</active>
+        <array>false</array>
+        <array_denormalized>false</array_denormalized>
+        <attributes>element_mapping_provider=com.glide.flow_design.action.data.FlowDesignVariableMapper,uiType=string,uiTypeLabel=String,uiUniqueId=beab8c13-4039-41dc-ac94-7834bf5f470b</attributes>
+        <audit>false</audit>
+        <calculation><![CDATA[(function calculatedFieldValue(current) {
+
+	// Add your code here
+	return '';  // return the calculated value
+
+})(current);]]></calculation>
+        <choice/>
+        <choice_field/>
+        <choice_table/>
+        <column_label/>
+        <comments/>
+        <create_roles/>
+        <default_value/>
+        <defaultsort/>
+        <delete_roles/>
+        <dependent/>
+        <dependent_on_field/>
+        <display>false</display>
+        <dynamic_creation>false</dynamic_creation>
+        <dynamic_creation_script/>
+        <dynamic_default_value/>
+        <dynamic_ref_qual/>
+        <element>capacity_message</element>
+        <element_prototype/>
+        <element_reference>false</element_reference>
+        <foreign_database/>
+        <formula/>
+        <function_definition/>
+        <function_field>false</function_field>
+        <help/>
+        <hint/>
+        <internal_link/>
+        <internal_type display_value="String">string</internal_type>
+        <label>Capacity Message</label>
+        <mandatory>false</mandatory>
+        <max_length>8000</max_length>
+        <model display_value="Add Agent Override Capacity for AWA">a512a4df53d0f6104834d2a0a0490e5c</model>
+        <model_id>a512a4df53d0f6104834d2a0a0490e5c</model_id>
+        <model_table>sys_hub_action_type_snapshot</model_table>
+        <name>var__m_sys_hub_action_output_a512a4df53d0f6104834d2a0a0490e5c</name>
+        <next_element/>
+        <order>1</order>
+        <primary>false</primary>
+        <read_only>false</read_only>
+        <read_roles/>
+        <reference/>
+        <reference_cascade_rule/>
+        <reference_floats>false</reference_floats>
+        <reference_key/>
+        <reference_qual/>
+        <reference_qual_condition/>
+        <reference_type/>
+        <sizeclass/>
+        <spell_check>false</spell_check>
+        <staged>false</staged>
+        <sys_class_name>sys_hub_action_output</sys_class_name>
+        <sys_created_by>admin</sys_created_by>
+        <sys_created_on>2025-10-05 08:06:02</sys_created_on>
+        <sys_id>b512a4df53d0f6104834d2a0a0490e94</sys_id>
+        <sys_mod_count>0</sys_mod_count>
+        <sys_name/>
+        <sys_package/>
+        <sys_policy/>
+        <sys_scope display_value="Action Pack">b812ceb69337a210633378917cba10bc</sys_scope>
+        <sys_update_name/>
+        <sys_updated_by>admin</sys_updated_by>
+        <sys_updated_on>2025-10-05 08:06:02</sys_updated_on>
+        <table_reference>false</table_reference>
+        <text_index>false</text_index>
+        <unique>false</unique>
+        <use_dependent_field>false</use_dependent_field>
+        <use_dynamic_default>false</use_dynamic_default>
+        <use_reference_qualifier>simple</use_reference_qualifier>
+        <virtual>false</virtual>
+        <virtual_type>script</virtual_type>
+        <widget/>
+        <write_roles/>
+        <xml_view>false</xml_view>
+    </sys_hub_action_output>
+    <sys_hub_action_input_action_instance action="delete_multiple" query="action_input=b512a4df53d0f6104834d2a0a0490e94"/>
+    <sys_hub_input_scripts action="delete_multiple" query="instance=b512a4df53d0f6104834d2a0a0490e94^sys_idNOT IN7112a4df53d0f6104834d2a0a0490ea7"/>
+    <sys_hub_input_scripts action="INSERT_OR_UPDATE">
+        <active>true</active>
+        <input_name>capacity_message</input_name>
+        <instance>b512a4df53d0f6104834d2a0a0490e94</instance>
+        <referenced_table>sys_hub_action_output</referenced_table>
+        <script>{"capacity_message":{"scriptActive":true,"script":"var capMsg \u003d \"Capacity \" + fd_data.action_inputs.capacity + \" added for \" + fd_data._1__create_record_step.record.user.name;\nreturn capMsg;"}}</script>
+        <sys_created_by>admin</sys_created_by>
+        <sys_created_on>2025-10-05 08:06:02</sys_created_on>
+        <sys_id>7112a4df53d0f6104834d2a0a0490ea7</sys_id>
+        <sys_mod_count>4</sys_mod_count>
+        <sys_updated_by>admin</sys_updated_by>
+        <sys_updated_on>2025-10-05 13:38:15</sys_updated_on>
+    </sys_hub_input_scripts>
+    <sys_hub_action_output action="INSERT_OR_UPDATE">
+        <active>true</active>
+        <array>false</array>
+        <array_denormalized>false</array_denormalized>
+        <attributes>action_error_output=true,co_type_name=FDACTIONSTATUS,element_mapping_provider=com.glide.flow_design.action.data.FlowDesignVariableMapper,uiType=object,uiTypeLabel=Object,uiUniqueId=adc418b7-5ee5-4bf6-a029-acfa203cb586</attributes>
+        <audit>false</audit>
+        <calculation><![CDATA[(function calculatedFieldValue(current) {
+
+	// Add your code here
+	return '';  // return the calculated value
+
+})(current);]]></calculation>
+        <choice/>
+        <choice_field/>
+        <choice_table/>
+        <column_label/>
+        <comments/>
+        <create_roles/>
+        <default_value/>
+        <defaultsort/>
+        <delete_roles/>
+        <dependent/>
+        <dependent_on_field/>
+        <display>false</display>
+        <dynamic_creation>false</dynamic_creation>
+        <dynamic_creation_script/>
+        <dynamic_default_value/>
+        <dynamic_ref_qual/>
+        <element>__action_status__</element>
+        <element_prototype/>
+        <element_reference>false</element_reference>
+        <foreign_database/>
+        <formula/>
+        <function_definition/>
+        <function_field>false</function_field>
+        <help/>
+        <hint/>
+        <internal_link/>
+        <internal_type display_value="String">string</internal_type>
+        <label>Action Status</label>
+        <mandatory>false</mandatory>
+        <max_length>65000</max_length>
+        <model display_value="Add Agent Override Capacity for AWA">a512a4df53d0f6104834d2a0a0490e5c</model>
+        <model_id>a512a4df53d0f6104834d2a0a0490e5c</model_id>
+        <model_table>sys_hub_action_type_snapshot</model_table>
+        <name>var__m_sys_hub_action_output_a512a4df53d0f6104834d2a0a0490e5c</name>
+        <next_element/>
+        <order>2</order>
+        <primary>false</primary>
+        <read_only>false</read_only>
+        <read_roles/>
+        <reference/>
+        <reference_cascade_rule/>
+        <reference_floats>false</reference_floats>
+        <reference_key/>
+        <reference_qual/>
+        <reference_qual_condition/>
+        <reference_type/>
+        <sizeclass/>
+        <spell_check>false</spell_check>
+        <staged>false</staged>
+        <sys_class_name>sys_hub_action_output</sys_class_name>
+        <sys_created_by>admin</sys_created_by>
+        <sys_created_on>2025-10-05 08:06:02</sys_created_on>
+        <sys_id>f112a4df53d0f6104834d2a0a0490e99</sys_id>
+        <sys_mod_count>0</sys_mod_count>
+        <sys_name/>
+        <sys_package/>
+        <sys_policy/>
+        <sys_scope display_value="Action Pack">b812ceb69337a210633378917cba10bc</sys_scope>
+        <sys_update_name/>
+        <sys_updated_by>admin</sys_updated_by>
+        <sys_updated_on>2025-10-05 08:06:02</sys_updated_on>
+        <table_reference>false</table_reference>
+        <text_index>false</text_index>
+        <unique>false</unique>
+        <use_dependent_field>false</use_dependent_field>
+        <use_dynamic_default>false</use_dynamic_default>
+        <use_reference_qualifier>simple</use_reference_qualifier>
+        <virtual>false</virtual>
+        <virtual_type>script</virtual_type>
+        <widget/>
+        <write_roles/>
+        <xml_view>false</xml_view>
+    </sys_hub_action_output>
+    <sys_hub_action_input_action_instance action="delete_multiple" query="action_input=f112a4df53d0f6104834d2a0a0490e99"/>
+    <sys_hub_input_scripts action="delete_multiple" query="instance=f112a4df53d0f6104834d2a0a0490e99"/>
+    <sys_hub_action_output action="INSERT_OR_UPDATE">
+        <active>true</active>
+        <array>false</array>
+        <array_denormalized>false</array_denormalized>
+        <attributes>action_error_output=true,element_mapping_provider=com.glide.flow_design.action.data.FlowDesignVariableMapper,uiType=boolean,uiTypeLabel=True/False,uiUniqueId=b5ec0ab5-8d8f-434a-b3ca-07b4d8c0c246,visible_in_ui=false</attributes>
+        <audit>false</audit>
+        <calculation><![CDATA[(function calculatedFieldValue(current) {
+
+	// Add your code here
+	return '';  // return the calculated value
+
+})(current);]]></calculation>
+        <choice/>
+        <choice_field/>
+        <choice_table/>
+        <column_label/>
+        <comments/>
+        <create_roles/>
+        <default_value>true</default_value>
+        <defaultsort/>
+        <delete_roles/>
+        <dependent/>
+        <dependent_on_field/>
+        <display>false</display>
+        <dynamic_creation>false</dynamic_creation>
+        <dynamic_creation_script/>
+        <dynamic_default_value/>
+        <dynamic_ref_qual/>
+        <element>__dont_treat_as_error__</element>
+        <element_prototype/>
+        <element_reference>false</element_reference>
+        <foreign_database/>
+        <formula/>
+        <function_definition/>
+        <function_field>false</function_field>
+        <help/>
+        <hint/>
+        <internal_link/>
+        <internal_type display_value="">boolean</internal_type>
+        <label>Don't Treat as Error</label>
+        <mandatory>false</mandatory>
+        <max_length>40</max_length>
+        <model display_value="Add Agent Override Capacity for AWA">a512a4df53d0f6104834d2a0a0490e5c</model>
+        <model_id>a512a4df53d0f6104834d2a0a0490e5c</model_id>
+        <model_table>sys_hub_action_type_snapshot</model_table>
+        <name>var__m_sys_hub_action_output_a512a4df53d0f6104834d2a0a0490e5c</name>
+        <next_element/>
+        <order>3</order>
+        <primary>false</primary>
+        <read_only>false</read_only>
+        <read_roles/>
+        <reference/>
+        <reference_cascade_rule/>
+        <reference_floats>false</reference_floats>
+        <reference_key/>
+        <reference_qual/>
+        <reference_qual_condition/>
+        <reference_type/>
+        <sizeclass/>
+        <spell_check>false</spell_check>
+        <staged>false</staged>
+        <sys_class_name>sys_hub_action_output</sys_class_name>
+        <sys_created_by>admin</sys_created_by>
+        <sys_created_on>2025-10-05 08:06:02</sys_created_on>
+        <sys_id>f512a4df53d0f6104834d2a0a0490e9d</sys_id>
+        <sys_mod_count>19</sys_mod_count>
+        <sys_name/>
+        <sys_package/>
+        <sys_policy/>
+        <sys_scope display_value="Action Pack">b812ceb69337a210633378917cba10bc</sys_scope>
+        <sys_update_name/>
+        <sys_updated_by>admin</sys_updated_by>
+        <sys_updated_on>2025-10-05 14:17:47</sys_updated_on>
+        <table_reference>false</table_reference>
+        <text_index>false</text_index>
+        <unique>false</unique>
+        <use_dependent_field>false</use_dependent_field>
+        <use_dynamic_default>false</use_dynamic_default>
+        <use_reference_qualifier>simple</use_reference_qualifier>
+        <virtual>false</virtual>
+        <virtual_type>script</virtual_type>
+        <widget/>
+        <write_roles/>
+        <xml_view>false</xml_view>
+    </sys_hub_action_output>
+    <sys_hub_action_input_action_instance action="delete_multiple" query="action_input=f512a4df53d0f6104834d2a0a0490e9d"/>
+    <sys_hub_input_scripts action="delete_multiple" query="instance=f512a4df53d0f6104834d2a0a0490e9d"/>
+    <sys_hub_pill_compound action="delete_multiple" query="attached_to=a512a4df53d0f6104834d2a0a0490e5c"/>
+    <sys_hub_action_status_metadata action="delete_multiple" query="action_type_id=a512a4df53d0f6104834d2a0a0490e5c^sys_idNOT IN3d12a4df53d0f6104834d2a0a0490ea9"/>
+    <sys_hub_action_status_metadata action="INSERT_OR_UPDATE">
+        <action_type_id display_value="Add Agent Override Capacity for AWA">a512a4df53d0f6104834d2a0a0490e5c</action_type_id>
+        <sys_created_by>admin</sys_created_by>
+        <sys_created_on>2025-10-05 08:06:02</sys_created_on>
+        <sys_id>3d12a4df53d0f6104834d2a0a0490ea9</sys_id>
+        <sys_mod_count>0</sys_mod_count>
+        <sys_updated_by>admin</sys_updated_by>
+        <sys_updated_on>2025-10-05 08:06:02</sys_updated_on>
+    </sys_hub_action_status_metadata>
+    <sys_hub_status_condition action="delete_multiple" query="action_status_metadata_id=3d12a4df53d0f6104834d2a0a0490ea9^sys_idNOT IN9327b1d3531cf6104834d2a0a0490ecc"/>
+    <sys_hub_status_condition action="INSERT_OR_UPDATE">
+        <action_status_metadata_id display_value="Created 2025-10-05 09:06:02">3d12a4df53d0f6104834d2a0a0490ea9</action_status_metadata_id>
+        <condition>{{step[66e3d8ad-2208-4865-b855-77d3a13f454f].__step_status__.message}}!=Success</condition>
+        <dont_treat_as_error>false</dont_treat_as_error>
+        <label>If creation fails</label>
+        <order>1</order>
+        <status>{"version":"1.0","complexObject":{"code":{"$cv":{"$c":"java.lang.String","$v":""}},"message":{"$cv":{"$c":"java.lang.String","$v":"Capacity not Added for channel"}}},"serializationFormat":"JSON","complexObjectSchema":{"FlowDesigner:FDACTIONSTATUS":{"code":"Integer","code.$field_facets":{"SimpleMapFacet":"{\"uiTypeLabel\":\"Integer\",\"read_only\":\"false\",\"hint\":\"\",\"uiType\":\"integer\",\"default_value\":\"\",\"label\":\"Code\",\"action_error_output\":\"true\",\"mandatory\":\"false\",\"order\":\"1\",\"max_length\":\"40\"}"},"message":"String","message.$field_facets":{"SimpleMapFacet":"{\"uiTypeLabel\":\"String\",\"read_only\":\"false\",\"hint\":\"\",\"uiType\":\"string\",\"default_value\":\"\",\"label\":\"Message\",\"action_error_output\":\"true\",\"mandatory\":\"false\",\"order\":\"2\",\"max_length\":\"4000\"}"}},"FlowDesigner:FDACTIONSTATUS.$type_facets":{"SimpleMapFacet":"{\"default_value\":\"\",\"label\":\"Action Status\",\"action_error_output\":\"true\",\"mandatory\":\"false\",\"uiUniqueId\":\"794bc342-9c9d-444b-a3f2-dd4b6a5a0173\",\"uiTypeLabel\":\"Object\",\"co_type_name\":\"FDACTIONSTATUS\",\"element_mapping_provider\":\"com.glide.flow_design.action.data.FlowDesignVariableMapper\",\"read_only\":\"false\",\"hint\":null,\"uiType\":\"object\",\"order\":\"1\",\"max_length\":\"65000\"}"}}}</status>
+        <sys_created_by>admin</sys_created_by>
+        <sys_created_on>2025-10-05 14:17:47</sys_created_on>
+        <sys_id>9327b1d3531cf6104834d2a0a0490ecc</sys_id>
+        <sys_mod_count>0</sys_mod_count>
+        <sys_updated_by>admin</sys_updated_by>
+        <sys_updated_on>2025-10-05 14:17:47</sys_updated_on>
+    </sys_hub_status_condition>
+    <sys_documentation action="INSERT_OR_UPDATE">
+        <element>service_channel</element>
+        <help/>
+        <hint/>
+        <label>Service Channel</label>
+        <language>en</language>
+        <name>var__m_sys_hub_action_input_a512a4df53d0f6104834d2a0a0490e5c</name>
+        <plural/>
+        <sys_class_name>sys_documentation</sys_class_name>
+        <sys_created_by>admin</sys_created_by>
+        <sys_created_on>2025-10-05 08:06:01</sys_created_on>
+        <sys_id>6912a4df53d0f6104834d2a0a0490e64</sys_id>
+        <sys_mod_count>0</sys_mod_count>
+        <sys_name/>
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+        <sys_scope display_value="Action Pack">b812ceb69337a210633378917cba10bc</sys_scope>
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+        <url/>
+        <url_target/>
+    </sys_documentation>
+    <sys_documentation action="INSERT_OR_UPDATE">
+        <element>agent</element>
+        <help/>
+        <hint/>
+        <label>Agent</label>
+        <language>en</language>
+        <name>var__m_sys_hub_action_input_a512a4df53d0f6104834d2a0a0490e5c</name>
+        <plural/>
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+        <url/>
+        <url_target/>
+    </sys_documentation>
+    <sys_documentation action="INSERT_OR_UPDATE">
+        <element>capacity</element>
+        <help/>
+        <hint/>
+        <label>Capacity</label>
+        <language>en</language>
+        <name>var__m_sys_hub_action_input_a512a4df53d0f6104834d2a0a0490e5c</name>
+        <plural/>
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+    <sys_documentation action="INSERT_OR_UPDATE">
+        <element>__dont_treat_as_error__</element>
+        <help/>
+        <hint/>
+        <label>Don't Treat as Error</label>
+        <language>en</language>
+        <name>var__m_sys_hub_action_output_a512a4df53d0f6104834d2a0a0490e5c</name>
+        <plural/>
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+        <url/>
+        <url_target/>
+    </sys_documentation>
+    <sys_documentation action="INSERT_OR_UPDATE">
+        <element>capacity_message</element>
+        <help/>
+        <hint/>
+        <label>Capacity Message</label>
+        <language>en</language>
+        <name>var__m_sys_hub_action_output_a512a4df53d0f6104834d2a0a0490e5c</name>
+        <plural/>
+        <sys_class_name>sys_documentation</sys_class_name>
+        <sys_created_by>admin</sys_created_by>
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+        <sys_policy/>
+        <sys_scope display_value="Action Pack">b812ceb69337a210633378917cba10bc</sys_scope>
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+        <sys_updated_by>admin</sys_updated_by>
+        <sys_updated_on>2025-10-05 08:06:02</sys_updated_on>
+        <url/>
+        <url_target/>
+    </sys_documentation>
+    <sys_documentation action="INSERT_OR_UPDATE">
+        <element>__action_status__</element>
+        <help/>
+        <hint/>
+        <label>Action Status</label>
+        <language>en</language>
+        <name>var__m_sys_hub_action_output_a512a4df53d0f6104834d2a0a0490e5c</name>
+        <plural/>
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+        <sys_updated_by>admin</sys_updated_by>
+        <sys_updated_on>2025-10-05 08:06:02</sys_updated_on>
+        <url/>
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+    <sys_hub_action_type_definition action="UPDATE">
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+        <latest_snapshot>a512a4df53d0f6104834d2a0a0490e5c</latest_snapshot>
+        <compiler_build>glide-yokohama-12-18-2024__patch6-07-17-2025_07-27-2025_1301.zip</compiler_build>
+    </sys_hub_action_type_definition>
+</record_update>