Incompatible with Insta360 X5 action camera

[jingyuj212]

There seems to be a conflict with the Fan Control app. Whenever I connect my action camera in File Transfer Mode with the app running in the background, the connection keeps dropping repeatedly (connects and immediately disconnects). The issue is resolved as soon as I quit the Fan Control application.
I consulted with an Insta360 engineer, and he analyzed that the issue is likely a conflict over low-level system resource access between the camera (in USB File Transfer Mode) and the Fan Control software.
He explained that this is a resource contention or compatibility issue regarding how different software accesses the computer's bus. Since it is not a flaw in the camera firmware itself, it cannot be fixed from the camera's end.

cpu:9600x
gpu:9070xt
MB: B650M GAMING PLUS WIFI (MS-7E24)

[Rem0o]

You probably have the "storage" sensor source enabled?

[Rem0o]

@Blacktempel

[Blacktempel]

@jingyuj212
Could you confirm that it does not happen if you disable storage sensors ?

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If that is the issue:
#3697 (comment)

Would it be possible for you to test a new software version and see if the issue persists ?

[jingyuj212]

I tried unchecking the storage option in the data source, and after restarting the fan control software, the bug disappeared. However, the temperature monitoring and corresponding fan control for my hard drive stopped working properly.

@jingyuj212 Could you confirm that it does not happen if you disable storage sensors ?

If that is the issue: #3697 (comment)

Would it be possible for you to test a new software version and see if the issue persists ?

[Blacktempel]

I tried unchecking the storage option in the data source, and after restarting the fan control software, the bug disappeared. However, the temperature monitoring and corresponding fan control for my hard drive stopped working properly.

Yes, that is to be expected, thank you for testing this.

Regarding the new software version, please test this standalone application and try using your camera while it runs:
LibreHardwareMonitor/LibreHardwareMonitor#2244 (comment)

I suggest taking the second version as this will run a bit longer - for 30 seconds.
Please let me know if you need a longer timeout to test more thoroughly and I can arrange for that.

[jingyuj212]

I tried unchecking the storage option in the data source, and after restarting the fan control software, the bug disappeared. However, the temperature monitoring and corresponding fan control for my hard drive stopped working properly.

Yes, that is to be expected, thank you for testing this.

Regarding the new software version, please test this standalone application and try using your camera while it runs: LibreHardwareMonitor/LibreHardwareMonitor#2244 (comment)

I suggest taking the second version as this will run a bit longer - for 30 seconds. Please let me know if you need a longer timeout to test more thoroughly and I can arrange for that.

Thank you for the suggested fix. I'll try it out and provide further feedback if any problems arise.