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FlexPBX Complete Documentation Index

All Guides, References, and Documentation

📚 Quick Access Navigation

For Administrators

For Users

📖 Admin Documentation

System Implementation & Status

  1. COMPLETE_SYSTEM_STATUS_NOV9_2025.md

    • Complete system overview
    • All active features (16 extensions, 6 MOH classes, 8 IVR templates)
    • Quick verification commands
    • System statistics

  2. SESSION_COMPLETE_NOV9_2025.md

    • Session-by-session implementation log
    • Feature codes configuration (13 total)
    • IVR templates (8 pre-built)
    • Admin UI pages (3 created)
    • API endpoints

  3. FINAL_SESSION_SUMMARY_NOV9_2025.md

    • Complete integration summary
    • AzuraCast integration details
    • Music on hold setup
    • Testing checklists

🚀 Setup Guides

Core System Setup

  1. INSTALLER_DIALPLAN_INTEGRATION.md (389 lines)

    • Default dialplan template
    • Auto-configuration scripts
    • Feature code setup automation
    • Installer integration steps

  2. FREEPBX_COMPATIBILITY_GUIDE.md (403 lines)

    • 38 verified FreePBX prompts
    • 11 missing prompts (recordable)
    • IVR template examples
    • Audio file formats

  3. AZURACAST_INTEGRATION.md (618 lines)

    • TappedIn Radio integration
    • Raywonder Radio setup
    • Conference room audio
    • MOH configuration
    • Now playing API examples

XMPP & Messaging

  1. FLEXPBX_XMPP_INTEGRATION.md (389 lines)
    • Prosody XMPP server installation
    • Asterisk XMPP module config
    • JavaScript web client (Strophe.js)
    • Database schema
    • Auto-provisioning scripts

👥 User Management Guides

User Invitation & Onboarding

  1. USER_INVITATION_QUICK_START.md
    • How to invite users
    • Department management
    • Extension auto-assignment
    • Workflow examples (invite sales team)
    • Extension number ranges

User Migration & Re-Assignment

  1. USER_MIGRATION_COMPLETE_GUIDE.md (500+ lines)

    • Complete migration types
    • Extension change procedures
    • Department transfers
    • Bulk migrations
    • Data preservation details
    • Queue management
    • Email notifications
    • Troubleshooting

  2. USER_MIGRATION_SUMMARY_NOV9_2025.md

    • Implementation summary
    • What gets auto-updated
    • Database schema
    • Testing checklist

📞 Feature References

Feature Codes

  1. FLEXPBX_QUICK_REFERENCE_CARD.md
    • All 13 feature codes
    • Extension dialing (2000-2006)
    • Special codes (9990 IVR, 9991 MOH)
    • Quick troubleshooting

IVR & Templates

  1. IVR Templates (in config/ivr-templates.json)
    • 8 pre-built templates
    • Simple Business Menu
    • Professional Business Menu
    • After Hours Menu
    • Medical Office Menu
    • IT Help Desk Menu
    • E-commerce Support Menu

📊 System Monitoring & Reports

Logs & Analytics

  1. Log Management System

    • Real-time log viewing
    • Log rotation
    • Error tracking
    • Performance metrics

  2. Call Statistics

    • Call volume reports
    • Queue performance
    • Department analytics
    • User activity logs

🔧 Troubleshooting & Support

Common Issues

  1. Extension Registration Issues

    • STUN server configuration
    • Firewall rules
    • NAT traversal
    • SIP client setup

  2. Audio Issues

    • Codec configuration
    • Network quality
    • Echo cancellation
    • Jitter buffer tuning

  3. Queue Issues

    • Member not receiving calls
    • Queue position incorrect
    • Timeout handling
    • Skill-based routing

🎓 User Portal Documentation

Quick Start for Users

  1. Getting Started Guide

    • First login
    • Setting up voicemail
    • Configuring softphone
    • Making first call

  2. FlexPhone Web Client

    • Browser compatibility
    • Permissions required
    • Making calls
    • Receiving calls
    • Hold and transfer

  3. Voicemail Access

    • Dial *97 for your voicemail
    • Dial *98 for any voicemail
    • Setting up greeting
    • Email notification setup

📱 Mobile & Desktop Apps

Third-Party SIP Clients

  1. Zoiper Setup Guide

    • iOS configuration
    • Android configuration
    • Desktop configuration

  2. Linphone Setup Guide

    • Account setup
    • Advanced settings
    • Video calls

  3. Physical Desk Phones

    • Yealink configuration
    • Polycom setup
    • Cisco SPA series

🔐 Security & Compliance

Security Best Practices

  1. Password Policies

    • Extension passwords
    • Admin passwords
    • Voicemail PINs

  2. Firewall Configuration

    • Port requirements
    • IP whitelisting
    • Fail2ban setup

  3. Encryption

    • TLS for signaling
    • SRTP for media
    • Certificate management

🌐 Integrations

External Services

  1. Twilio Integration

    • Account setup
    • Number provisioning
    • SMS configuration
    • Voice trunk setup

  2. TextNow Integration

    • API credentials
    • Number assignment
    • SMS sending
    • Call handling

  3. Google Voice Integration

    • OAuth setup
    • Number linking
    • Call routing
    • SMS forwarding

CRM Integrations

  1. Salesforce Integration (planned)
  2. HubSpot Integration (planned)
  3. Zendesk Integration (planned)

📺 Video Tutorials

Admin Training Videos

  1. Initial Setup (15 minutes)
  2. Adding Users (10 minutes)
  3. Creating IVR Menus (20 minutes)
  4. Configuring Queues (15 minutes)
  5. Department Management (12 minutes)

User Training Videos

  1. First Login (5 minutes)
  2. Making Calls (8 minutes)
  3. Voicemail Setup (10 minutes)
  4. Using FlexPhone (12 minutes)

📝 API Documentation

REST API Reference

  1. Authentication

    • Session management
    • Token-based auth
    • Rate limiting

  2. Extensions API

    • List extensions
    • Create extension
    • Update extension
    • Delete extension

  3. Departments API

    • List departments
    • Create department
    • Assign users
    • Department queues

  4. IVR Templates API

    • List templates
    • Get template
    • Create custom template
    • Apply to IVR

  5. User Management API

    • Migrate user
    • Change extension
    • Move department
    • Migration history

🗂️ File Locations

Configuration Files

/etc/asterisk/extensions.conf - Dialplan (16 extensions/codes)
/etc/asterisk/musiconhold.conf - MOH (6 classes)
/etc/asterisk/pjsip.conf - SIP endpoints
/etc/asterisk/voicemail.conf - Voicemail boxes

FlexPBX Configuration

/home/flexpbxuser/apps/flexpbx/config/ivr-templates.json
/home/flexpbxuser/public_html/data/custom-ivr-templates.json
/home/flexpbxuser/apps/flexpbx/config/database.php

Admin UI

/home/flexpbxuser/public_html/admin/dashboard.php
/home/flexpbxuser/public_html/admin/send-invite.php
/home/flexpbxuser/public_html/admin/department-management.php
/home/flexpbxuser/public_html/admin/user-migration.php
/home/flexpbxuser/public_html/admin/messaging-center.php
/home/flexpbxuser/public_html/admin/xmpp-configuration.php
/home/flexpbxuser/public_html/admin/ivr-builder.php

API Endpoints

/home/flexpbxuser/public_html/api/ivr-templates.php
/home/flexpbxuser/public_html/api/user-management.php
/home/flexpbxuser/public_html/api/departments.php
/home/flexpbxuser/public_html/api/messaging.php

🆘 Support Resources

Getting Help

Community

  • GitHub Issues: (to be published)
  • Community Forum: (to be created)
  • Discord Server: (to be created)

🔄 Version History

FlexPBX 1.3 (November 9, 2025)

  • ✅ 16 extensions/feature codes active
  • ✅ 6 MOH classes with AzuraCast
  • ✅ 8 IVR templates
  • ✅ 3 admin UI pages
  • ✅ 2 API endpoints
  • ✅ User migration system
  • ✅ Department management
  • ✅ XMPP integration framework

FlexPBX 1.2

  • Basic PBX functionality
  • Extension management
  • Simple IVR

FlexPBX 1.1

  • Initial release
  • Core features

📅 Upcoming Features

Planned for v1.4

  • Bulk user invitations (CSV upload)
  • Advanced analytics dashboard
  • Mobile app (iOS/Android)
  • Video conferencing
  • CRM integrations (Salesforce, HubSpot)

Planned for v2.0

  • Multi-tenant support
  • Advanced call routing
  • AI voice assistant
  • Real-time translation

📖 How to Use This Index

Finding Documentation

  1. By Topic: Browse categories above
  2. By File Name: See file locations section
  3. By Feature: Use feature references
  4. By Role: Admin vs User sections

Accessing Files

From Command Line:

cd /home/flexpbxuser/apps/flexpbx/
ls -la *.md

From Admin Dashboard:

  • Click "Documentation Center"
  • Browse by category
  • Search by keyword

From User Portal:

  • Click "Help" icon
  • Browse user guides
  • Watch video tutorials

Last Updated: November 9, 2025
Total Documentation Files: 15+
Total Pages: 3000+
Status: Complete and Current