feat(chatwoot): add forwarded message indicator for text messages

- Extract isForwarded and forwardingScore from contextInfo
- Add ↪️ _Encaminhada_ indicator in Chatwoot for forwarded messages
- Remove fields before saving to database to avoid Prisma errors
- Works only for text messages (conversation type)

Author: RaFaeL-Cunha

src/api/integrations/channel/whatsapp/whatsapp.baileys.service.ts

@@ -1438,6 +1438,19 @@ export class BaileysStartupService extends ChannelStartupService {
 
           const messageRaw = this.prepareMessage(received);
 
+          // ✅ Preserva campos de encaminhamento do contextInfo
+          const contentType = getContentType(received.message);
+          const contentMsg = received?.message?.[contentType] as any;
+          const msgContextInfo = contentMsg?.contextInfo;
+
+          if (msgContextInfo?.isForwarded) {
+            (messageRaw as any).isForwarded = msgContextInfo.isForwarded;
+            (messageRaw as any).forwardingScore = msgContextInfo.forwardingScore || 1;
+            this.logger.verbose(
+              `✅ Mensagem encaminhada detectada - isForwarded: ${msgContextInfo.isForwarded}, forwardingScore: ${msgContextInfo.forwardingScore}`,
+            );
+          }
+
           // Converter menções de LID em números de telefone legíveis com nomes de contato
           // Em vez de @176407292411998, os usuários verão @5511951279027 - Henrique Nord
           // Funciona tanto para mensagens recebidas quanto enviadas
@@ -1632,8 +1645,11 @@ export class BaileysStartupService extends ChannelStartupService {
           }
 
           if (this.configService.get<Database>('DATABASE').SAVE_DATA.NEW_MESSAGE) {
+            // Remove campos que não existem no schema do Prisma antes de salvar
+            const { isForwarded, forwardingScore, ...messageToSave } = messageRaw as any;
+
             const msg = await this.prismaRepository.message.create({
-              data: messageRaw,
+              data: messageToSave,
             });
 
             const { remoteJid } = received.key;

src/api/integrations/chatbot/chatwoot/services/chatwoot.service.ts

@@ -2436,10 +2436,22 @@ export class ChatwootService {
     return result;
   }
 
-  public getConversationMessage(msg: any) {
+  public getConversationMessage(msg: any, fullMessage?: any) {
     const types = this.getTypeMessage(msg);
 
-    const messageContent = this.getMessageContent(types);
+    let messageContent = this.getMessageContent(types);
+
+    // ✅ Adiciona indicador de mensagem encaminhada
+    const isForwarded = fullMessage?.isForwarded || msg?.isForwarded;
+    const forwardingScore = fullMessage?.forwardingScore || msg?.forwardingScore;
+
+    if (isForwarded) {
+      const forwardCount = forwardingScore || 1;
+      const forwardIndicator = forwardCount > 1 ? `↪️ _Encaminhada ${forwardCount}x_\n\n` : `↪️ _Encaminhada_\n\n`;
+
+      this.logger.log(`✅ Mensagem encaminhada detectada (score: ${forwardCount})`);
+      messageContent = forwardIndicator + messageContent;
+    }
 
     return messageContent;
   }
@@ -2516,7 +2528,8 @@ export class ChatwootService {
           };
         }
 
-        const originalMessage = await this.getConversationMessage(body.message);
+        const originalMessage = await this.getConversationMessage(body.message, body);
+
         const bodyMessage = originalMessage
           ? originalMessage
               .replaceAll(/\*((?!\s)([^\n*]+?)(?<!\s))\*/g, '**$1**')