This repository was archived by the owner on Aug 10, 2022. It is now read-only.
This repository was archived by the owner on Aug 10, 2022. It is now read-only.
Holds - cancelling early by text or online #139
Description
As a customer, when I get a text notification about a hold request that I no longer want, I want to be able to cancel it right away so the next person can have it. Ideally I could just reply with a single word like “Cancel”. Right now, I have to call the branch and ask staff to check it in and cancel the hold for me.