diff --git a/src/main/java/com/example/project/dto/TipoReclamoDTO.java b/src/main/java/com/example/project/dto/TipoReclamoDTO.java
new file mode 100644
index 0000000..da0584e
--- /dev/null
+++ b/src/main/java/com/example/project/dto/TipoReclamoDTO.java
@@ -0,0 +1,15 @@
+package com.example.project.dto;
+
+import lombok.Data;
+
+@Data
+public class TipoReclamoDTO {
+    private Long id;
+    private String nombre;
+
+    public TipoReclamoDTO(Long id, String nombre) {
+        this.id = id;
+        this.nombre = nombre;
+    }
+
+}
diff --git a/src/main/java/com/example/project/dto/reclamo/CrearReclamoDTO.java b/src/main/java/com/example/project/dto/reclamo/CrearReclamoDTO.java
new file mode 100644
index 0000000..524b5df
--- /dev/null
+++ b/src/main/java/com/example/project/dto/reclamo/CrearReclamoDTO.java
@@ -0,0 +1,17 @@
+package com.example.project.dto.reclamo;
+
+import lombok.Data;
+
+@Data
+public class CrearReclamoDTO {
+
+    private Long tipoReclamoId;
+    private String descripcion;
+    private boolean critico;
+
+    public CrearReclamoDTO(Long tipoReclamoId, String descripcion, boolean critico) {
+        this.tipoReclamoId = tipoReclamoId;
+        this.descripcion = descripcion;
+        this.critico = critico;
+    }
+}
diff --git a/src/main/java/com/example/project/dto/reclamo/ResponseReclamoDTO.java b/src/main/java/com/example/project/dto/reclamo/ResponseReclamoDTO.java
new file mode 100644
index 0000000..9eda78d
--- /dev/null
+++ b/src/main/java/com/example/project/dto/reclamo/ResponseReclamoDTO.java
@@ -0,0 +1,30 @@
+package com.example.project.dto.reclamo;
+
+
+
+import com.example.project.models.TipoReclamo;
+
+import lombok.Builder;
+import lombok.Data;
+
+@Data
+@Builder
+public class ResponseReclamoDTO {
+    private Long id;
+
+    private TipoReclamo tipoReclamo;
+
+    private String descripcion;
+
+    private boolean critico;
+
+
+
+    public ResponseReclamoDTO(Long id, TipoReclamo tipoReclamo, String descripcion, boolean critico) {
+        this.id = id;
+        this.tipoReclamo = tipoReclamo;
+        this.descripcion = descripcion;
+        this.critico = critico;
+
+    }
+}
\ No newline at end of file
diff --git a/src/main/java/com/example/project/mapper/ReclamoMapper.java b/src/main/java/com/example/project/mapper/ReclamoMapper.java
new file mode 100644
index 0000000..114d98e
--- /dev/null
+++ b/src/main/java/com/example/project/mapper/ReclamoMapper.java
@@ -0,0 +1,35 @@
+package com.example.project.mapper;
+
+import java.util.List;
+
+import com.example.project.dto.reclamo.CrearReclamoDTO;
+import com.example.project.dto.reclamo.ResponseReclamoDTO;
+import com.example.project.models.Reclamo;
+import com.example.project.models.TipoReclamo;
+
+public class ReclamoMapper {
+    
+    public static ResponseReclamoDTO toDto(Reclamo reclamo){
+        return ResponseReclamoDTO.builder()
+        .id(reclamo.getId())
+        .tipoReclamo(reclamo.getTipoReclamo())
+        .descripcion(reclamo.getDescripcion())
+        .critico(reclamo.isCritico())
+        .build();
+    }
+
+    public static Reclamo toEntity(CrearReclamoDTO reclamoDto, TipoReclamo tipoReclamo){
+        return Reclamo.builder()
+        .tipoReclamo(tipoReclamo)
+        .descripcion(reclamoDto.getDescripcion())
+        .critico(reclamoDto.isCritico())
+        .build();
+    }
+
+    public static List<ResponseReclamoDTO> toDtoList(List<Reclamo> reclamos){
+        return reclamos
+            .stream()
+            .map(ReclamoMapper::toDto)
+            .toList();
+    }
+}
diff --git a/src/main/java/com/example/project/models/Reclamo.java b/src/main/java/com/example/project/models/Reclamo.java
new file mode 100644
index 0000000..52252b1
--- /dev/null
+++ b/src/main/java/com/example/project/models/Reclamo.java
@@ -0,0 +1,44 @@
+package com.example.project.models;
+
+
+
+import jakarta.persistence.Entity;
+import jakarta.persistence.GeneratedValue;
+import jakarta.persistence.GenerationType;
+import jakarta.persistence.Id;
+import jakarta.persistence.JoinColumn;
+import jakarta.persistence.ManyToOne;
+
+import lombok.Builder;
+import lombok.Data;
+
+@Data
+@Entity
+@Builder
+public class Reclamo {
+    
+    @Id
+    @GeneratedValue(strategy = GenerationType.IDENTITY)
+    private Long id;
+
+    @ManyToOne
+    @JoinColumn(name = "tipo_reclamo_id")
+    private TipoReclamo tipoReclamo;
+
+    private String descripcion;
+
+    private boolean critico;
+
+    public Reclamo() {
+
+    }
+
+    public Reclamo(Long id, TipoReclamo tipoReclamo, String descripcion, boolean critico) {
+        this.id = id;
+        this.tipoReclamo = tipoReclamo;
+        this.descripcion = descripcion;
+        this.critico = critico;
+    }
+
+    
+}
diff --git a/src/main/java/com/example/project/models/TipoReclamo.java b/src/main/java/com/example/project/models/TipoReclamo.java
new file mode 100644
index 0000000..8da5a46
--- /dev/null
+++ b/src/main/java/com/example/project/models/TipoReclamo.java
@@ -0,0 +1,29 @@
+package com.example.project.models;
+
+
+
+import jakarta.persistence.Entity;
+import jakarta.persistence.GeneratedValue;
+import jakarta.persistence.GenerationType;
+import jakarta.persistence.Id;
+
+import lombok.Data;
+
+@Data
+@Entity
+public class TipoReclamo {
+    
+    @Id
+    @GeneratedValue(strategy = GenerationType.IDENTITY)
+    private Long id;
+
+    private String nombre;
+
+    public TipoReclamo() {
+
+    }
+
+    public TipoReclamo(String nombre) {
+        this.nombre = nombre;
+    }
+}
diff --git a/src/main/java/com/example/project/repositories/IReclamoRepository.java b/src/main/java/com/example/project/repositories/IReclamoRepository.java
new file mode 100644
index 0000000..2f71ae1
--- /dev/null
+++ b/src/main/java/com/example/project/repositories/IReclamoRepository.java
@@ -0,0 +1,9 @@
+package com.example.project.repositories;
+
+import org.springframework.data.repository.CrudRepository;
+
+import com.example.project.models.Reclamo;
+
+public interface IReclamoRepository extends CrudRepository<Reclamo , Long>{
+    
+}
diff --git a/src/main/java/com/example/project/services/reclamoServices/BuscarReclamoService.java b/src/main/java/com/example/project/services/reclamoServices/BuscarReclamoService.java
new file mode 100644
index 0000000..cc2df9a
--- /dev/null
+++ b/src/main/java/com/example/project/services/reclamoServices/BuscarReclamoService.java
@@ -0,0 +1,46 @@
+package com.example.project.services.reclamoServices;
+
+import java.util.List;
+import java.util.Optional;
+
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.http.ResponseEntity;
+
+import com.example.project.mapper.ReclamoMapper;
+import com.example.project.models.Reclamo;
+import com.example.project.models.TipoReclamo;
+import com.example.project.repositories.IReclamoRepository;
+import com.example.project.services.reclamoServices.interfaces.IBuscarReclamoService;
+
+public class BuscarReclamoService implements IBuscarReclamoService{
+
+    @Autowired
+    private IReclamoRepository repository;
+
+    @Override
+    public ResponseEntity<?> buscarReclamo(Long id) {
+
+        Optional<Reclamo> optionalReclamo = repository.findById(id);
+        if (optionalReclamo.isEmpty()) {
+            return ResponseEntity.notFound().build();
+        }
+        return ResponseEntity.ok(ReclamoMapper.toDto(optionalReclamo.get()));
+
+    }
+
+    @Override
+    public ResponseEntity<?> buscarReclamos() {
+        return ResponseEntity
+            .ok()
+            .body(
+                ReclamoMapper.toDtoList((List<Reclamo>) repository.findAll())
+            );
+    }
+
+    @Override
+    public ResponseEntity<?> buscarReclamosPorTipo(TipoReclamo tipoReclamo) {
+        //Metodo no implementado
+        return null;
+    }
+    
+}
diff --git a/src/main/java/com/example/project/services/reclamoServices/interfaces/IBuscarReclamoService.java b/src/main/java/com/example/project/services/reclamoServices/interfaces/IBuscarReclamoService.java
new file mode 100644
index 0000000..65fe948
--- /dev/null
+++ b/src/main/java/com/example/project/services/reclamoServices/interfaces/IBuscarReclamoService.java
@@ -0,0 +1,14 @@
+package com.example.project.services.reclamoServices.interfaces;
+
+import org.springframework.http.ResponseEntity;
+
+import com.example.project.models.TipoReclamo;
+
+public interface IBuscarReclamoService {
+    
+    ResponseEntity<?> buscarReclamo(Long id);
+
+    ResponseEntity<?> buscarReclamos();
+
+    ResponseEntity<?> buscarReclamosPorTipo(TipoReclamo tipoReclamo);
+}
diff --git a/src/main/resources/application.properties b/src/main/resources/application.properties
index 516d34b..b9fc0c2 100644
--- a/src/main/resources/application.properties
+++ b/src/main/resources/application.properties
@@ -1 +1,8 @@
 spring.application.name=project.management
+
+spring.datasource.url = jdbc:mysql://localhost:3306/e_commerce_db
+spring.datasource.username = root
+spring.datasource.password = admin
+spring.datasource.driver-class-name=com.mysql.cj.jdbc.Driver
+spring.jpa.hibernate.ddl-auto=update
+spring.jpa.show-sql=true
\ No newline at end of file