The time trace measure function stops at 0 if acqTime = 0

[thinhbia2]

According to snAPI document, the measurement should run until stopMeasure() called when acqTime = 0. But it stops immediately and the console displays DEV MH_GetElapsedMeasTime: 0 0ms

Would you please help?

[tpoint75]

You are welcome. Can you provide the script and the log file located at c:\data\picoquant\logs

[thinhbia2]

Please refer to the log file for that event (acqTime = 0). I used the Demo_TimeTrace.py and just changed acqTime = 0.

240905.log

[tpoint75]

240905_19:45:08.2983691 ERR MHlib error in MH_StartMeas devIdx:0 tAqc:1 (-60): MH_ERROR_MB_ACK_FAIL
240905_19:45:08.2986350 DEV last error: MH_ERROR_MB_ACK_FAIL
occurred in: MH_StartMeas
in mode: 2 = MODE_T2

last MB_Ack return code: 80000032

Device state: 6 = STATE_STARTING
FPGA mode: 2
Ext clock: 0
Sync Divider: 1
Binning: 0

Lib version: 3.1 Mar 22 2024

Device serial number: 1051405
USB firmware version: 0.20
M0 gateware version: 0.9
M1 gateware version: 0.9

Windows version: 10.0.22631.2
Windows name: Windows 10 Pro

There is a hardware error. I will talk tomorrow with the hardware developer.
Please switch the MultiHarp off and on and try again.

[tpoint75]

See #36