collection_recruitment_3confirming.Rmd

## 3. Confirming a visit (day before the visit)

### 3.1 Confirmation phone call {.tabset}

#### English instructions
<say>Hi, may I speak with [MOM]? My name is [NAME] and I’m calling from [LAB] to confirm our visit with you and [CHILD] on [DATE].

<say>Have you or anyone in your household had COVID or had physical interaction with someone who has tested positive for COVID in the last two weeks?</say> 

- → *If yes: **end call** * <say>Currently, we are only enrolling families who are symptom-free and had no interaction with anyone COVID positive. But is it okay, if we call you for this study again in a few months?</say>
- → *If no: continue* 

<say>Does this time and date still work for you?</say>

- → *If yes:* 
    - → *If demographic questionnaire was not completed during initial phone call:* <say>That's great! Before the visit, I’d like to ask you a few questions. It will only take 10-15 minutes of your time.</say> 
        - On your tablet, open Kobo toolbox and start a new questionnaire set
        - Fill out participant information at top of new session
        - “Save as Draft” after demographic questionnaire and home visit questionnaires
        - Only hit “Submit” after filling out clean-up notes back in lab
        - Here are links to view the demographic questionnaire &emsp; <a href="https://ee.kobotoolbox.org/x/#ko4f0b5J"><img src="img/icon-link.jpg" width="20"></a> 
<a href="https://nyu.databrary.org/volume/876/slot/39021/-?asset=427640"><img src="img/icon-pdf.jpg" width="15"></a> 
        - *Please note that presentation and format will differ in the app.*
        - Wrap up the call - <say>I will see you [date/time]. Just as a reminder, the data we collect from you now and during the visit, will be shared on a web-based library only available to researchers like the professor who runs this lab.</say>
    - → *If demographic questionnaire has been completed:* - <say>That's great! I will see you [date/time]. Just as a reminder, the data we collect from you now and during the visit, will be shared on a web-based library only available to researchers like the professor who runs this lab.</say>
- → *If no:* reschedule, make sure that child will still be within age range

<div class="videobuttons">
<img src="img/icon-video.png" width="25">
<button size="xs" type="button" data-toggle="collapse" data-target="#collection-confirming-phone-evid">
Confirming visit
</button>
</div>
<div id="collection-confirming-phone-evid" class="collapse" aria-expanded="false" style="height: 0px;">
<video width="100%" controls="" preload="none">
<source src="https://nyu.databrary.org/slot/35422/42651425,42684492/asset/193895/download?inline=true" type="video/mp4"> Your browser does not support html5 video.
</video>
</div>
&emsp;
<div class="videobuttons">
<img src="img/icon-video.png" width="25">
<button size="xs" type="button" data-toggle="collapse" data-target="#collection-scheduling-initialrecruitingcall-edemographics">
Demographics questionnaire
</button>
</div>
<div id="collection-scheduling-initialrecruitingcall-edemographics" class="collapse" aria-expanded="false" style="height: 0px;">
<video width="100%" controls="" preload="none">
<source src="https://nyu.databrary.org/slot/35422/42812863,43219036/asset/193905/download?inline=true" type="video/mp4"> Your browser does not support html5 video.
</video>
</div>

#### Spanish instructions
<say-es>Hola, ¿puedo hablar con [MAMÁ]? Mi nombre es [NOMBRE DE PERSONA QUE LLAMA] y estoy llamando de [LAB] para confirmar nuestra visita que tenemos agendada con usted y [NIÑO] el día [FECHA] a las [HORA].

<say-es>¿Usted o alguien en su hogar ha tenido COVID o ha interactuado físicamente con alguien que haya salido positivo por COVID en las últimas dos semanas?</say-es>

- → En caso de si: finalice la llamada. <say-es>Actualmente, solo estamos inscribiendo familias que no tienen síntomas y no han tenido interacción con nadie con COVID positivo. Pero, ¿está bien si lo volvemos a llamar para este estudio en unos meses más?</say-es>
- → En caso de no: continúe

<say-es>¿Aun están disponibles este día y hora?</say-es>

- → En caso de si:
    - → Si el cuestionario demográfico no fue completado en la llamada inicial: <say-es>¡Excelente! Antes de la visita nos gustaría hacerle algunas preguntas. Esto solo tomara 10-15 minutos.</say-es>
        - En el Tablet o computadora, abra un nuevo cuestionario demográfico en Kobo toolbox.
        - Lista de preguntas del cuestionario demográfico &emsp; <a href="https://ee.kobotoolbox.org/x/#97tKqodw"><img src="img/icon-link.jpg" width="20"></a> 
<a href="https://nyu.databrary.org/volume/876/slot/39021/-?asset=427641"><img src="img/icon-pdf.jpg" width="15"></a> 
        - Al finalizar – <say-es> Entonces nos vemos el [FECHA] a las [HORA]. Solo como recordatorio, los datos recolectados en nuestra visita serán compartidos en una biblioteca on-line donde sólo tienen acceso los investigadores autorizados como el profesor que dirige este laboratorio.</say-es>
    - → Si el cuestionario demográfico ha sido completado en la llamada inicial: <say-es> ¡Excelente! Entonces nos vemos el [FECHA] a las [HORA]. Solo como recordatorio, los datos recolectados en nuestra visita serán compartidos en una biblioteca on-line donde solo tienen acceso los investigadores autorizados como el profesor que dirige este laboratorio. </say-es>
- → En caso de no: Re-agendar la visita para otro día. Asegúrese que el niño estará dentro de la edad de inclusión para el estudio.

<div class="videobuttons">
<img src="img/icon-video.png" width="25">
<button size="xs" type="button" data-toggle="collapse" data-target="#collection-confirming-phone-svid">
Confirming visit
</button>
</div>
<div id="collection-confirming-phone-svid" class="collapse" aria-expanded="false" style="height: 0px;">
<video width="100%" controls="" preload="none">
<source src="https://nyu.databrary.org/slot/35422/42743034,42777602/asset/193901/download?inline=true" type="video/mp4"> Your browser does not support html5 video.
</video>
</div>
&emsp;
<div class="videobuttons">
<img src="img/icon-video.png" width="25">
<button size="xs" type="button" data-toggle="collapse" data-target="#collection-scheduling-initialrecruitingcall-sdemographics">
Demographics questionnaire
</button>
</div>
<div id="collection-scheduling-initialrecruitingcall-sdemographics" class="collapse" aria-expanded="false" style="height: 0px;">
<video width="100%" controls="" preload="none">
<source src="https://nyu.databrary.org/slot/35422/43219665,43511490/asset/193907/download?inline=true" type="video/mp4"> Your browser does not support html5 video.
</video>
</div>

### 3.2 Confirmation voicemail {.tabset}

If you reach the family's voicemail, please leave the following message:

#### English script
<say>Hi, this message is for [MOM]. My name is [NAME] and I’m calling from [LAB]. I’m calling about the home study visit we have scheduled for you and [CHILD] on [DATE] at [TIME]. Please call us back and let us know if that time and date still you works for you. Our phone number is [XXX- XXX-XXXX]. Thank you and we hope to hear from you soon!</say>

<div class="videobuttons">
<img src="img/icon-video.png" width="25">
<button size="xs" type="button" data-toggle="collapse" data-target="#collection-confirming-vm-evid">
Confirming visit - voicemail
</button>
</div>
<div id="collection-confirming-vm-evid" class="collapse" aria-expanded="false" style="height: 0px;">
<video width="100%" controls="" preload="none">
<source src="https://nyu.databrary.org/slot/35422/42685304,42712365/asset/193897/download?inline=true" type="video/mp4"> Your browser does not support html5 video.
</video>
</div>

#### Spanish script
<say-es>Hola, este mensaje es para [MAMÁ]. Mi nombre es [NOMBRE] y estoy llamando de [LAB]. Estoy llamando para confirmar nuestra visita que tenemos agendada con usted y [NIÑO] el día [FECHA] a las [HORA].  Por favor llámenos de vuelta para confirmar que aun esta disponible para esta cita. Nuestro número de teléfono es [XXX-XXX-XXXX]. ¡Muchas gracias y esperamos su llamada!</say-es>

<div class="videobuttons">
<img src="img/icon-video.png" width="25">
<button size="xs" type="button" data-toggle="collapse" data-target="#collection-confirming-vm-svid">
Confirming visit - voicemail
</button>
</div>
<div id="collection-confirming-vm-svid" class="collapse" aria-expanded="false" style="height: 0px;">
<video width="100%" controls="" preload="none">
<source src="https://nyu.databrary.org/slot/35422/42712971,42742434/asset/193899/download?inline=true" type="video/mp4"> Your browser does not support html5 video.
</video>
</div>

### 3.3 Confirmation email {.tabset}

If you have the family's email address, it is always advisable to send a confirmation email. You may use the following templates:

#### English template
~~~
Dear [MOM],

Thank you very much for agreeing to participate in our home study with [CHILD]. Please let us know if this appointment still works for you! Here is a confirmation of the time and date of your appointment:

Date: [DAY OF WEEK], [DATE] 
Time: [START TIME] – [END TIME]
Your Home Address: [ADDRESS]

We look forward to seeing you tomorrow! Please let us know if this appointment still works for you. If the above address is incorrect, please email or call us back right away. If you have any other questions about this appointment, feel free to contact us at [XXX-XXX-XXXX].

Thank you, 
[LAB]
~~~

#### Spanish template
~~~
Estimada [MAMÁ],

Muchas gracias por acceder a participar en nuestro estudio con [NIÑO]. Por favor le solicitamos nos confirme si aun esta disponible para nuestra visita. Esta es la confirmación de fecha y hora de nuestra visita:
 
*Fecha: [DIA DE LA SEMANA], [FECHA]
*Hora: [HORA DE COMIENZO] - [HORA DE TÉRMINO]
Dirección: [DIRECCIÓN]
 
¡Esperamos verlo mañana! Por favor le solicitamos nos confirme si aun esta disponible para nuestra visita. Si la dirección anterior es incorrecta, por favor envíe un correo electrónico o llámenos de inmediato. Si tiene alguna otra pregunta sobre esta cita, no dude en comunicarse con nosotros al [XXX-XXX-XXX].

Gracias,
[LAB]
~~~