Will not communicate with WPS/WCM server at all

[andrunix]

I have downloaded all the components and run the install. However, the dxdashboard app will not communicate with my WPS server. I can use the dxsync utility and the dxwcmdesigns utility to talk to the server.

I (unfortunately) am running Windows 7 at work. I use git bash for a terminal which typically works well. dxsync will run in git bash just fine. It seems that dxwcmdesigns needs to run inside cmd.exe to work. It won't work at all inside of git bash.

Node version: 6.10.2

When I try running dxdashboard, it starts and I can enter server information but none of the syncing features for WCM, Script Apps, or Themes will even act like they are communicating with the server.

[mburati]

Sorry, I've been heads down on some Watson Content Hub work and didn't see this unanswered question here.

• I believe that I have heard of people using dxdashboard with Node 6.10.x, so I don't know of any limitations against using it with that version at this time.

• One user that had a similar issue with Node 6.9 found that it worked for them after uninstalling and reinstalling with a later version of Node 6.x and reinstalling dxdashboard after that. I don't know the details on what was causing the non-working version or if it was Node version specific, they just said it started working.

• According to a coworker, they heard second hand that another user had a similar issue that turned out to be an issue with the dashboard trying to invoke dxsync where the system path had an issue locating the dxsync executable to execute it. I don't know the details on that one, but will try to find out if they captured anything on what the root cause of that was.

• According to Garry, who did a lot of work on the dashboard UI integration with the dxwcmdesigns cmd line, you can set an environment variable DIGEXP_DEBUG=true to enable the debugging with the version of NW that it installs, if you install it as documented with the install script.

Question:

• After setting the server info, can you ask the dashboard to get the list of themes from the server? We're curious to know if it's able to do that and just not able to sync, or if it's not even able to list the themes.

I hope that information helps.

..Mike Burati

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