diff --git a/app/views/errors/429.html b/app/views/errors/429.html
deleted file mode 100644
index 658a2c2b..00000000
--- a/app/views/errors/429.html
+++ /dev/null
@@ -1,16 +0,0 @@
-{% extends 'layout.html' %}
-
-{% set pageName = "Sorry, the service is unavailable" %}
-
-{% block content %}
-  <div class="nhsuk-grid-row">
-    <div class="nhsuk-grid-column-two-thirds">
-      <h1 class="nhsuk-heading-l">{{ pageName }}</h1>
-
-      <p>You have made too many requests.</p>
-
-      <p>You will be able to use the service later.</p>
-
-    </div>
-  </div>
-{% endblock %}
diff --git a/app/views/errors/500.html b/app/views/errors/500.html
index f1c6b8b2..6861a594 100644
--- a/app/views/errors/500.html
+++ b/app/views/errors/500.html
@@ -9,7 +9,7 @@ <h1 class="nhsuk-heading-l">{{ pageName }}</h1>
 
       <p>Try again later.</p>
 
-      <p>If you urgently need to record a vaccination, <a href="#">download our paper form</a>.</p>
+      <p>If you urgently need to record a vaccination, <a href="https://guide.ravs.england.nhs.uk/service-unavailable/">download our paper form</a>.</p>
 
 
     </div>
diff --git a/app/views/errors/no-patient-details.html b/app/views/errors/no-patient-details.html
new file mode 100644
index 00000000..d9dde92d
--- /dev/null
+++ b/app/views/errors/no-patient-details.html
@@ -0,0 +1,28 @@
+{% extends 'layout.html' %}
+
+{% set pageName = "There is a temporary problem getting the patient's details" %}
+
+
+{% block beforeContent %}
+  {{ backLink({ href: "/record-vaccinations/patient" }) }}
+{% endblock %}
+
+
+{% block content %}
+  <div class="nhsuk-grid-row">
+    <div class="nhsuk-grid-column-two-thirds">
+      <h1 class="nhsuk-heading-l">{{ pageName }}</h1>
+
+      <p>Try again. Or if the problem persists and you urgently need to record a vaccination, <a href="https://guide.ravs.england.nhs.uk/service-unavailable/">download our paper form</a>.</p>
+
+{% from "button/macro.njk" import button %}
+
+{{ button({
+  text: "Try again"
+}) }}
+
+    </div>
+  </div>
+
+
+{% endblock %}
diff --git a/app/views/errors/no-patient-record.html b/app/views/errors/no-vaccination-history.html
similarity index 60%
rename from app/views/errors/no-patient-record.html
rename to app/views/errors/no-vaccination-history.html
index 70e019e5..610e5c6d 100644
--- a/app/views/errors/no-patient-record.html
+++ b/app/views/errors/no-vaccination-history.html
@@ -1,6 +1,6 @@
 {% extends 'layout.html' %}
 
-{% set pageName = "There was a problem getting Jodie Brown's vaccination history" %}
+{% set pageName = "There is a temporary problem getting Jodie Brown's vaccination history" %}
 
 
 {% block beforeContent %}
@@ -19,18 +19,21 @@ <h1 class="nhsuk-heading-l">{{ pageName }}</h1>
   <p>You will not be able to see the patient's vaccination history.</p>
 
 
-<button class="nhsuk-button" data-module="nhsuk-button" type="submit">
-  Try again
-</button>
+{% from "button/macro.njk" import button %}
 
+{{ button({
+  text: "Try again"
+}) }}
 
-&nbsp; &nbsp;
 
-<button class="nhsuk-button nhsuk-button--secondary" data-module="nhsuk-button" type="submit">
-  Continue anyway
-</button>
+&nbsp; &nbsp;
 
+{% from "button/macro.njk" import button %}
 
+{{ button({
+  text: "Continue anyway",
+  classes: "nhsuk-button--secondary"
+}) }}
 
     </div>
   </div>
diff --git a/app/views/errors/partial-vaccination-history.html b/app/views/errors/partial-vaccination-history.html
new file mode 100644
index 00000000..a0e0a9a5
--- /dev/null
+++ b/app/views/errors/partial-vaccination-history.html
@@ -0,0 +1,42 @@
+{% extends 'layout.html' %}
+
+{% set pageName = "There is a temporary problem getting Jodie Brown's vaccination history" %}
+
+
+{% block beforeContent %}
+  {{ backLink({ href: "/record-vaccinations/patient" }) }}
+{% endblock %}
+
+{% set currentSection = "vaccinate" %}
+
+
+{% block content %}
+  <div class="nhsuk-grid-row">
+    <div class="nhsuk-grid-column-two-thirds">
+      <h1 class="nhsuk-heading-l">{{ pageName }}</h1>
+
+
+<p>You may not see all the vaccination records that are usually shown in this service.</p>
+
+{% from "button/macro.njk" import button %}
+
+{{ button({
+  text: "Try again"
+}) }}
+
+&nbsp; &nbsp;
+
+{% from "button/macro.njk" import button %}
+
+{{ button({
+  text: "Continue anyway",
+  classes: "nhsuk-button--secondary"
+}) }}
+
+
+
+    </div>
+  </div>
+
+
+{% endblock %}
diff --git a/app/views/errors/PDS-service.html b/app/views/errors/rate-limit.html
similarity index 61%
rename from app/views/errors/PDS-service.html
rename to app/views/errors/rate-limit.html
index 5870db1f..6861a594 100644
--- a/app/views/errors/PDS-service.html
+++ b/app/views/errors/rate-limit.html
@@ -2,19 +2,14 @@
 
 {% set pageName = "Sorry, there is a problem with the service" %}
 
-
-{% block beforeContent %}
-  {{ backLink({ href: "/record-vaccinations/patient" }) }}
-{% endblock %}
-
-
 {% block content %}
   <div class="nhsuk-grid-row">
     <div class="nhsuk-grid-column-two-thirds">
       <h1 class="nhsuk-heading-l">{{ pageName }}</h1>
 
-      <p>We could not get the patient's details. Try again later.</p>
+      <p>Try again later.</p>
 
+      <p>If you urgently need to record a vaccination, <a href="https://guide.ravs.england.nhs.uk/service-unavailable/">download our paper form</a>.</p>
 
 
     </div>
diff --git a/app/views/errors/some-patient-record.html b/app/views/errors/some-patient-record.html
deleted file mode 100644
index b106b6b0..00000000
--- a/app/views/errors/some-patient-record.html
+++ /dev/null
@@ -1,38 +0,0 @@
-{% extends 'layout.html' %}
-
-{% set pageName = "There was a problem getting Jodie Brown's vaccination history" %}
-
-
-{% block beforeContent %}
-  {{ backLink({ href: "/record-vaccinations/patient" }) }}
-{% endblock %}
-
-{% set currentSection = "vaccinate" %}
-
-
-{% block content %}
-  <div class="nhsuk-grid-row">
-    <div class="nhsuk-grid-column-two-thirds">
-      <h1 class="nhsuk-heading-l">{{ pageName }}</h1>
-
-
-      <p>You will not be able to see the patient's full vaccination history.</p>
-
-
-
-<button class="nhsuk-button" data-module="nhsuk-button" type="submit">
-Try again</button>
-
-
-&nbsp; &nbsp;
-
-<button class="nhsuk-button nhsuk-button--secondary" data-module="nhsuk-button" type="submit">
-  Continue anyway
-</button>
-
-
-    </div>
-  </div>
-
-
-{% endblock %}
diff --git a/app/views/index.html b/app/views/index.html
index 38f8f84d..7a7205df 100755
--- a/app/views/index.html
+++ b/app/views/index.html
@@ -66,8 +66,11 @@ <h2>Error pages</h2>
       <ul>
         <li><a href="/errors/500">Sorry, there is a problem with the service (500 error)</a></li>
         <li><a href="/errors/503">Service unavailable (503 error)</a></li>
-        <li><a href="/errors/429">Rate limited (429 error)</a></li>
+        <li><a href="/errors/rate-limit">Rate limited (429 error)</a></li>
         <li><a href="/auth/user-not-recognised">User not recognised (after a successful 3rd party login)</a></li>
+        <li><a href="/errors/no-patient-details">We cannot show patient details</a></li>
+        <li><a href="/errors/no-vaccination-history">We cannot show vaccination history</a></li>
+        <li><a href="/errors/partial-vaccination-history">We cannot show some vaccination history</a></li>
       </ul>
 
       <h2>Messaging</h2>