| description |
|---|
Installation of the app |
Here, you’ll find instructions to download and install the MEDomics platform for your specific operating system.
{% hint style="info" %} Please contact us if you face any issues during the installation. {% endhint %}
{% tabs %} {% tab title="Windows" %} {% embed url="https://youtu.be/1F7Yg78FXVE" %} MEDomics installation guide on Windows {% endembed %}
{% hint style="warning" %} The platform was tested on Windows 10 and 11. {% endhint %}
Access the download page here. {% endtab %}
{% tab title="Ubuntu" %} {% embed url="https://youtu.be/Erz_dNBcjV0" %} MEDomics installation guide on Ubuntu {% endembed %}
{% hint style="warning" %} The platform was tested on Ubuntu 22.04 and 24.04. {% endhint %}
Access the download page here. {% endtab %}
{% tab title="MacOS " %} {% hint style="info" %} A video tutorial for the MEDomics installation on macOS is in the making. In the meantime, please follow the instructions below. {% endhint %}
{% hint style="warning" %} The platform was tested on Tahoe (26.0) with M3 and M4 chips. {% endhint %}
Follow these steps to install MEDomics on your macOS system. You'll need to download both the .pkg and .dmg installation files.
- macOS 10.15 (Catalina) or later
- Administrator privileges on your Mac
- Sufficient disk space (minimum 5 GB recommended)
{% hint style="info" %} All the installation files can be downloaded from here. {% endhint %}
- Download the
.pkginstaller from the official MEDomics website - Locate the downloaded file in your Downloads folder
- Double-click the
.pkgfile to start the installation - Follow the installation wizard:
- Click Continue for each step
- Click Agree to accept the license terms
- Click Install when prompted
- Enter your Mac password when prompted for administrator approval
- Click "Allow" if macOS displays a security prompt
- Wait for the installation to complete (this may take several minutes)
- Click Close once the installation is successful.
- Download the
.dmgfile (if not already downloaded) - Double-click the
.dmgfile - Drag the MEDomics icon to your Applications folder when prompted
- Wait for the copy process to complete
- Open your Applications folder
- Double-click the MEDomics icon to launch the application
- If prompted about an unidentified developer:
- Go to System Preferences → Security & Privacy
- Click "Open Anyway" next to the MEDomics warning
| Issue | Solution |
|---|---|
| "Cannot verify developer" | Go to System Preferences → Security & Privacy and click "Open Anyway" |
| Installation hangs | Restart your Mac and try again |
| Python environment pr MongoDB not found | Reinstall the .pkg file |
Need Help? Contact us.
{% endtab %} {% endtabs %}
{% hint style="warning" %} If you delete the app, you must also delete the .medomics folder located in your user's folder, in order to remove the MEDomics Python environment. {% endhint %}