Missing endCall Event When Last Participant Disconnects or Reloads

[vihan85]

Which package/packages do you use?

• @stream-io/video-react-sdk": 1.33.4

Describe the bug
A user is in a group call with two members (User A and User B). When User A leaves, and User B reloads the page or loses network connection, the backend does not receive the endCall event.

Expected behavior: when the last user in the group call reloads or disconnects, the call should automatically end and trigger an endCall event.

On the backend, we rely on the endCall event to send a call message to the channel. Missing this event (on page reload or network loss) is affecting the call history logging feature.

[oliverlaz]

hi @vihan85, if I understand correctly, for this particular use case, you should be listening to call.session_ended events. call.ended events are emitted only when call.end() is invoked either client-side or server-side.

Can you check the following docs?

• https://getstream.io/video/docs/api/calls/#sessions

[minhth1529]

Hi @oliverlaz, when the last user in a call leaves by reloading the page or closing the tab, the server side does not receive the call.session_ended or call.ended event.

Currently, our logic is: when the last user leaves in the correct way by clicking the End Call button, we listen for the event and push the call history to the chat.

At the moment, our logic is working correctly. However, if the user leaves by reloading or closing the tab, after 2–3 hours we still see that the call has not ended.