added faqs

Author: darshitac11

docs/faqs.md

@@ -0,0 +1,99 @@
+# Frequently Asked Questions (FAQs)
+
+## Who has created SAP Research Agent?
+
+SAP Research Agent has been created by Adri AI.
+
+## Tell me more about Adri AI
+
+Adri AI is a global company headquartered in San Francisco, specializing in SAP development.
+
+Its patented software is developed by AI product leaders from MIT, Columbia, and IIT, together with SAP experts bringing over 30 years of experience.
+
+## Who is using SAP Research Agent?
+
+As of December 10, 2025, SAP Research Agent has been used by 1,256 SAP consultants from:
+
+- Companies like Target, Reuters, etc. and
+- Consulting firms like Deloitte, Capgemini, NTT Data, etc.
+
+The user base is geographically diverse with three main pockets: United States, Germany, India.
+
+## How does SAP Research Agent work?
+
+### Core Architecture
+
+- **AI Backend**: SAP Research Agent uses over 40+ Large Language Models with specialized configuration for SAP research tasks. More details [here](https://getadriai.github.io/code-agent-docs/faqs#which-models-are-being-used)
+- **Vector Database**: The attached ERP system has been indexed into a ChromaDB vector database. It contains 18 million standard objects of ECC 6.0 EHP 7 and 27 million standard objects of S/4HANA 2023 like:
+
+  - Transaction codes, programs, classes
+  - Tables, views, data elements
+  - BAdIs, enhancements, function modules
+  - Menu paths, documentation, and more
+
+### Which models are being used?
+
+SAP Research Agent uses a combination of:
+
+- Internally fine-tuned models
+- Public frontier models
+
+Depending on the subtask, an appropriate combination of models is chosen dynamically.
+
+| Model Provider | No. of models used |
+| -------------- | ------------------ |
+| Adri AI        | 4                  |
+| Google         | 9                  |
+| Mistral        | 6                  |
+| Meta           | 8                  |
+| OpenAI         | 7                  |
+| Anthropic      | 4                  |
+| Cohere         | 4                  |
+| Total          | 42                 |
+
+Note: Counts are as of November 2025
+
+### Key Capabilities
+
+1. **System Validation**
+
+SAP Research Agent queries the attached SAP system by writing ChromaSQL queries. ChromaSQL is a SQL-inspired domain specific language created by Adri AI.
+
+2. **Web Search**
+
+SAP Research Agent also has the capability to search the internet for SAP solutions, best practices, and similar use cases.
+
+3. **Document Processing**
+
+SAP Research Agent can read the uploaded attachments and optionally index them for future reference.
+
+### Typical Workflow
+
+1. User asks a research question (text + optional attachments)
+2. Depending on the question, the SAP Research Agent may think of a solution from its own knowledge base or search the web for relevant resources.
+3. The solution is then validated against your SAP system's capabilities using the vector database.
+4. The agent creates detailed implementation plans with specific T-codes, ABAP objects, and configuration steps.
+5. The agent provides alternatives and visual diagrams when helpful.
+
+## What are the usage limits?
+
+Before signup, a user gets 50,000 free tokens.
+
+After signup, they get another 200,000 free tokens.
+
+Once you runout of these free tokens, you should upgrade to the Enterprise Plan.
+
+:::note
+For Enterprise Plan, contact us at [darshita@getadri.ai](mailto:darshita@getadri.ai)
+:::
+
+## What is the difference between all the tiers?
+
+| Category             | Non signed up      | Free plan           | Enterprise |
+| -------------------- | ------------------ | ------------------- | ---------- |
+| Tokens               | 50,000 free tokens | 200,000 free tokens | Custom     |
+| Conversation History | Not saved          | Saved               | Saved      |
+
+:::note
+For Enterprise Plan, contact us at [darshita@getadri.ai](mailto:darshita@getadri.ai)
+:::