GSP/tos.php at Panel-unstable · GameServerPanel/GSP · GitHub

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<?php include(__DIR__ . '/modules/billing/includes/top.php'); include(__DIR__ . '/modules/billing/includes/menu.php'); ?>

<main class="container-wide pad-40">
	<h1 class="center">Terms of Service</h1>

	<ol>
		<li>
			<h3>Your Responsibility</h3>
			<p>
				As the customer you are responsible for not doing anything that may harm or be detrimental to our
				service, network, or other customers. You are renting a "game server" and should only run scripts
				or files required by that game server. If you disrupt, degrade, or otherwise harm our services or
				customers, your account may be terminated immediately without refund.
			</p>
		</li>

		<li>
			<h3>Our Responsibility</h3>
			<p>
				We provide a game server and the bandwidth to run it. Some factors are beyond our control, but we
				accept responsibility for what we can control. If you are not satisfied within the first 30 days
				you may request a full refund. After the first month refunds are prorated for unused service time.
			</p>
		</li>

		<li>
			<h3>Support</h3>
			<p>
				For changes to your service, player counts, location changes, or cancellations please submit a ticket
				via the Game Panel so we can track and resolve the issue. Our primary support channel is tickets;
				for faster responses you can use Discord. We aim to reply within 12 hours; during business hours
				replies are often much faster.
			</p>
			<p>
				Help with customizing and coding your server is provided as guidance (not as full development work).
				We will point out errors, provide direction, and may perform small fixes if time allows.
			</p>
		</li>

		<li>
			<h3>Refunds</h3>
			<p>
				You can cancel at any time and will be credited for unused services. If you are not satisfied within
				the first month, you may request a full refund. After the first month refunds are limited to unused
				prorated time only.
			</p>
		</li>
	</ol>

</main>

<?php include(__DIR__ . '/modules/billing/includes/footer.php'); ?>
After the first month, you can receive a refund for unused cancelled services only.