From 139908cffb5c0720a6efa34354a4ad3ad602dedd Mon Sep 17 00:00:00 2001 From: Noubar Tedjirian Date: Wed, 25 Mar 2026 15:00:40 -0400 Subject: [PATCH] Update vendors.md Accounts Payable Process --- src/handbook/operations/vendors.md | 7 +++++++ 1 file changed, 7 insertions(+) diff --git a/src/handbook/operations/vendors.md b/src/handbook/operations/vendors.md index e48cf64a90..a01754db92 100644 --- a/src/handbook/operations/vendors.md +++ b/src/handbook/operations/vendors.md @@ -39,6 +39,13 @@ The invoice should include: - Details of services rendered - Amount of dollars due +#### Internal Processing & Approval (Accounts Payables) +Once an invoice is received at billing@flowfuse.com, the following workflow is initiated: +1. System Entry: The accounting team enters the invoice into Bill.com and invites the vendor to the BILL network to facilitate secure e-payments. +2. Verification: Accounting will contact the vendor directly if any additional information is required to process the payment. +3. Approval Chain: Each invoice requires a minimum of **two approvers**, with the CEO (ZJ) serving as the final approver. +4. Payment Release: The accounting team reviews Bill.com at least twice per week to release payments for all fully approved invoices. + When verifications are finalised, typically within a couple of business days, the vendor will receive an email with details and next steps.