[Exploratory] E-card - Clicking replacement card hyperlink leads to Not Here page

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Version Number: 9.4.27-1
Reproducible in staging?: Yes
Reproducible in production?: Yes
If this was caught during regression testing, add the test name, ID and link from BrowserStack: https://test-management.browserstack.com/projects/2219752/test-runs/63205875/folder/13176890/41237386/1539812119?sort=-status_id
Email or phone of affected tester (no customers): applausetester+bm890446@applause.expensifail.com
Issue reported by: Applause Internal Team
Bug source: Exploratory - Significant User Experience Deterioration
Device used: Web, android
App Component: Other

Action Performed:

Preconditions:
Issue a virtual card for yourself.

1. Go to staging.new.expensify.com
2. Navigate to Account > Wallet > Virtual card > Report virtual card fraud.
3. Go to the workspace chat and locate the replacement card hyperlink.(Click on it a few times.)

Expected Result:

App should not lead to Not Here page.

Actual Result:

Not Here page appears.

Workaround:

Unknown

Platforms:

• Android: App
• Android: mWeb Chrome
• iOS: App
• iOS: mWeb Safari
• iOS: mWeb Chrome
• Windows: Chrome
• MacOS: Chrome Safari

Screenshots/Videos

Bug7198985_1783116139726.bandicam_2026-07-04_00-58-36-580.mp4

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Applause Internal Information
Exported by: Julia Ponikarchuk
Bug ID: 7198985

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