Contact - Error message appears after pressing "ADD" instead of receiving code

[lanitochka17]

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Version Number: 9.2.89-1
Reproducible in staging?: Yes
Reproducible in production?: Yes
If this was caught during regression testing, add the test name, ID and link from BrowserStack: https://test-management.browserstack.com/projects/2241336/test-runs/TR-2524/folder/13646991/41909421/1090144105
Email or phone of affected tester (no customers): mootuswami698@gmail.com
Issue reported by: Applause Internal Team

Action Performed:

1. Open expensity website
2. Go to profile
3. Click on "Contact Method"
4. Click on "New Contact method"
5. Add a email you have access to
6. Click on ADD

Expected Result:

The user should receive a code to continue with the process

Actual Result:

Error appears instead of receiving a code

Workaround:

Unknown

Platforms:

• Android: App
• Android: mWeb Chrome
• iOS: App
• iOS: mWeb Safari
• iOS: mWeb Chrome
• Windows: Chrome
• MacOS: Chrome / Safari

Screenshots/Videos

Bug7036111_1766506608022.bandicam_2025-12-23_21-19-51-617.mp4

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[melvin-bot]

Triggered auto assignment to @mallenexpensify (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[abbasifaizan70]

@lanitochka17 I cannot see any error while adding new contact.

Screen.Recording.2025-12-31.at.5.11.32.AM.mov

[Eskalifer1]

I think this is expected behavior. If a user makes many requests for a magic code, then after a certain limit, the backend will return an error saying that you need to wait a little before receiving a new code.

[mallenexpensify]

If a user makes many requests for a magic code, then after a certain limit, the backend will return an error

Correct @Eskalifer1 . I asked for a retest and asked them to use an account where they hadn't requested any magic codes from it.

[IuliiaHerets]

@mallenexpensify QA team can't reproduce this issue anymore.
MacOS Monterey / Chrome
Web v9.2.90-0

Screen.Recording.2025-12-31.at.21.53.49.mp4

[mallenexpensify]

thanks @IuliiaHerets , closing