diff --git a/config/_default/menus/main.en.yaml b/config/_default/menus/main.en.yaml
index 562f9c1c464..2377c3d912d 100644
--- a/config/_default/menus/main.en.yaml
+++ b/config/_default/menus/main.en.yaml
@@ -2806,11 +2806,16 @@ menu:
parent: oncall
identifier: oncall_automations
weight: 6
- - name: Profile Settings
- url: incident_response/on-call/profile_settings/
+ - name: Notification Preferences
+ url: incident_response/on-call/notification_preferences/
parent: oncall
- identifier: oncall_profile_settings
+ identifier: oncall_notification_preferences
weight: 7
+ - name: Supported Countries
+ url: incident_response/on-call/notification_preferences/supported_countries/
+ identifier: oncall_notification_preferences_countries
+ parent: oncall_notification_preferences
+ weight: 1
- name: Guides
url: incident_response/on-call/guides/
parent: oncall
diff --git a/content/en/account_management/billing/incident_response.md b/content/en/account_management/billing/incident_response.md
index 92a1256da1a..4fd59142bb2 100644
--- a/content/en/account_management/billing/incident_response.md
+++ b/content/en/account_management/billing/incident_response.md
@@ -149,6 +149,6 @@ Your monthly bill contains the following:
[4]: https://app.datadoghq.com/billing/seats
[5]: /incident_response/on-call/schedules/
[6]: /incident_response/on-call/escalation_policies/
-[7]: /incident_response/on-call/profile_settings/#notification-preferences
+[7]: /incident_response/on-call/notification_preferences/#notification-preferences
[8]: /incident_response/incident_management/investigate/timeline
[9]: https://app.datadoghq.com/on-call/settings/notifications-preferences-admin
diff --git a/content/en/incident_response/on-call/_index.md b/content/en/incident_response/on-call/_index.md
index eccccc97a14..7d5391c5a9c 100644
--- a/content/en/incident_response/on-call/_index.md
+++ b/content/en/incident_response/on-call/_index.md
@@ -85,14 +85,14 @@ To restrict access to an On-Call resource:
To preserve incident history, Datadog On-Call does not support deletion of resources like Pages, escalation policies, or schedules. To test On-Call without affecting your production environment, create a trial organization as a sandbox.
-To get started with On-Call, [onboard an On-Call Team][1] and ensure that all Team members configure their [On-Call profile settings][2] to receive notifications.
+To get started with On-Call, [onboard an On-Call Team][1] and ensure that all Team members configure their [On-Call notification preferences][2] to receive notifications.
{{< whatsnext desc="This section includes the following topics:">}}
{{< nextlink href="/incident_response/on-call/teams">}}Onboard a Team: Create a new On-Call Team, add an existing Datadog Team to On-Call, or import a team from PagerDuty.{{< /nextlink >}}
{{< nextlink href="/incident_response/on-call/pages">}}Pages: Trigger Pages from monitors, incidents, security signals, and other sources. Acknowledge, reassign, or resolve Pages, or promote them to incidents.{{< /nextlink >}}
{{< nextlink href="/incident_response/on-call/escalation_policies">}}Escalation Policies: Define steps for how a Page is sent to different schedules. {{< /nextlink >}}
{{< nextlink href="/incident_response/on-call/schedules">}}Schedules: Define timetables for Team members' on-call rotations.{{< /nextlink >}}
- {{< nextlink href="/incident_response/on-call/profile_settings">}}Profile Settings: Configure your contact methods and notification preferences to ensure you receive timely and effective Pages.{{< /nextlink >}}
+ {{< nextlink href="/incident_response/on-call/notification_preferences">}}Notification Preferences: Configure your contact methods and notification preferences to ensure you receive timely and effective Pages.{{< /nextlink >}}
{{< /whatsnext >}}
## Billing
@@ -104,7 +104,7 @@ On-Call is a seat-based SKU. To learn more about how On-Call is billed and how t
{{< partial name="whats-next/whats-next.html" >}}
[1]: /incident_response/on-call/teams
-[2]: /incident_response/on-call/profile_settings
+[2]: /incident_response/on-call/notification_preferences
[3]: /account_management/rbac/granular_access/
[4]: /account_management/rbac/#role-based-access-control
[5]: https://www.datadoghq.com/pricing/?product=incident-response#products
diff --git a/content/en/incident_response/on-call/profile_settings.md b/content/en/incident_response/on-call/notification_preferences/_index.md
similarity index 73%
rename from content/en/incident_response/on-call/profile_settings.md
rename to content/en/incident_response/on-call/notification_preferences/_index.md
index 0d3ed05bd6b..0b82abd8e78 100644
--- a/content/en/incident_response/on-call/profile_settings.md
+++ b/content/en/incident_response/on-call/notification_preferences/_index.md
@@ -1,7 +1,8 @@
---
-title: Profile Settings
+title: Notification Preferences
aliases:
- /service_management/on-call/profile_settings/
+- /incident_response/on-call/profile_settings/
further_reading:
- link: '/incident_response/on-call/'
tag: 'Documentation'
@@ -12,28 +13,28 @@ further_reading:
To use Datadog On-Call on your mobile device, install the Datadog mobile app.
-You must [configure your profile settings][1] before you can receive On-Call Pages. Your profile includes settings for contact methods, testing those methods, and notification preferences. These ensure that you receive timely and effective Pages.
+You must [configure your notification preferences][1] before you can receive On-Call Pages. Your profile includes settings for contact methods, testing those methods, and notification preferences. These ensure that you receive timely and effective Pages.
## Configure your On-Call profile
Go to [My On-Call Profile][1] to configure your settings.
### Contact methods
-{{< img src="incident_response/on-call/profile_settings/contact_methods.png" alt="Adding contact methods in On-Call profile settings. A phone number, an email, and a mobile device are configured. The phone number is in a hover state, displaying 'Test Call' and 'Test SMS' options." style="width:100%;" >}}
+{{< img src="incident_response/on-call/profile_settings/contact_methods.png" alt="Adding contact methods in On-Call notification preferences. A phone number, an email, and a mobile device are configured. The phone number is in a hover state, displaying 'Test Call' and 'Test SMS' options." style="width:100%;" >}}
- You must manually add your email or phone number. Afterwards, the screen asks you for consent to reach you through SMS. If you consent, a green badge appears next to your phone number, indicating that it can be used for SMS notification preferences below.
- If the Datadog [mobile app][2] is installed on your device, your device appears automatically in this list. Check your settings in the mobile app to ensure that your device can receive notifications.
- Datadog recommends that you test each of your contact methods. Hover over your contact method for test options.
-
-Phone number support varies by country. To see the supported list, open the phone number Prefix menu when adding a phone contact method in your On-Call profile. If your country does not appear, phone calls and SMS are not available for that location.
-
-
#### Supported contact methods
- Push notifications through the [Datadog mobile app][3]
- Emails (HTML or text format)
- SMS (Note, landlines, Voice Over Internet Protocol (VoIP) or virtual numbers are not supported.)
- Phone calls
+
+Phone number support varies by country. See
Supported Countries for the full list of supported countries, or open the phone number
Prefix menu when adding a phone contact method in your On-Call profile. If your country does not appear, phone calls and SMS are not available for that location.
+
+If your country isn't listed in the following table, contact
Datadog Support to request phone number support for that country.
+
+If you need to test On-Call in a country that isn't available during your trial, contact
Datadog Support.
+