Problem
The term “Not Available” is overloaded in the current wallet UI. It’s being used to mean:
- The wallet is not installed.
- The wallet exists, but cannot be used on the current platform (e.g. a mobile-only wallet when on desktop).
This creates confusion for users. For example, if I visit with Hana Wallet and only see “Not Available,” I don’t understand whether it’s because I need to install it, or because my platform isn’t supported.
Proposal
Decouple states into two callouts:
- Install → visible as a link out to the wallet’s installation page/store.
- Not Available → used only when the wallet is unsupported on the user’s current platform.
Platform awareness:
Show the Install link only if the user is on a platform where installation is possible (e.g., Chrome desktop → show Chrome extension install link).
For unsupported platforms (e.g., desktop browser for a mobile-only wallet), show Not Available.
Additional clarity:
Consider adding a small platform tag (e.g., Desktop, Mobile, Extension) next to each wallet, so users can quickly understand compatibility.
Problem
The term “Not Available” is overloaded in the current wallet UI. It’s being used to mean:
This creates confusion for users. For example, if I visit with Hana Wallet and only see “Not Available,” I don’t understand whether it’s because I need to install it, or because my platform isn’t supported.
Proposal
Decouple states into two callouts:
Platform awareness:
Show the Install link only if the user is on a platform where installation is possible (e.g., Chrome desktop → show Chrome extension install link).
For unsupported platforms (e.g., desktop browser for a mobile-only wallet), show Not Available.
Additional clarity:
Consider adding a small platform tag (e.g.,
Desktop,Mobile,Extension) next to each wallet, so users can quickly understand compatibility.