What Google Learned From Its Quest to Build the Perfect Team
- buisness schools have modified their curriculums to pratcice team learning
- "employee performance optimization" - process of analyzing and improving individuals workers
- modern work is becoming more team-based
- companies need to know how people work individually and together
- Project Aristotle - project by Google to find out how teams function
- difficult to find patterns
- understanding group culture/norms proved to be key
- how teams treat one another is a distiguishing factor of successful groups
- equality in speaking time overall
- only one person speaking = decline in collective intelligence
- high emotional intelligence - good at sensing how others felt
- high social sensitivity among the team = most important factor for success
- Psychological safety - ‘‘a sense of confidence that the team will not embarrass, reject or punish someone for speaking up’’ - Amy Edmondson, Harvard Business School professor