All retrieved OTC candles RED issue

[Anon666999]

The candles returned from get_candles("GBPJPY_otc", 60, 20) are not real.
They don’t reflect the actual chart — all are red or doji.

Looks like something is wrong with how OTC data is fetched or interpreted.

Please check.

2025-07-25 18:02:05.939 | SUCCESS | pocketoptionapi_async.client:_on_json_data:1027 - Candles data received: 96 candles for GBPJPY_otc
2025-07-25 18:02:05.940 | INFO | pocketoptionapi_async.client:get_candles:495 - Retrieved 96 candles for GBPJPY_otc
2025-07-25 18:02:05.947 | INFO | pocketoptionapi_async.client:disconnect:347 - Disconnecting from PocketOption...
2025-07-25 18:02:05.948 | INFO | pocketoptionapi_async.websocket_client:disconnect:296 - Disconnecting from WebSocket
2025-07-25 18:02:05.948 | DEBUG | pocketoptionapi_async.websocket_client:_process_message:565 - Received message: 451-["updateStream",{"_placeholder":true,"num":0}]
2025-07-25 18:02:05.948 | DEBUG | pocketoptionapi_async.client:_on_stream_update:1166 - 📡 Stream update: {'_placeholder': True, 'num': 0}
🟩🟥 Candle Colors (Oldest → Newest):

1. 2025-07-25 18:22:00 | O: 207.84800, C: 207.78500 → Δ: -0.06300 (-0.03%) 🟥 RED
2. 2025-07-25 18:23:00 | O: 207.99600, C: 207.99600 → Δ: +0.00000 (+0.00%) ⬛ DOJI
3. 2025-07-25 18:24:00 | O: 208.17000, C: 208.02600 → Δ: -0.14400 (-0.07%) 🟥 RED
4. 2025-07-25 18:25:00 | O: 208.32900, C: 208.31900 → Δ: -0.01000 (-0.00%) 🟥 RED
5. 2025-07-25 18:26:00 | O: 208.47800, C: 208.44800 → Δ: -0.03000 (-0.01%) 🟥 RED
6. 2025-07-25 18:27:00 | O: 208.67200, C: 208.66400 → Δ: -0.00800 (-0.00%) 🟥 RED
7. 2025-07-25 18:28:00 | O: 208.75900, C: 208.72700 → Δ: -0.03200 (-0.02%) 🟥 RED
8. 2025-07-25 18:29:00 | O: 208.89900, C: 208.71600 → Δ: -0.18300 (-0.09%) 🟥 RED
9. 2025-07-25 18:30:00 | O: 208.71100, C: 208.61200 → Δ: -0.09900 (-0.05%) 🟥 RED
10. 2025-07-25 18:31:00 | O: 208.77900, C: 208.69300 → Δ: -0.08600 (-0.04%) 🟥 RED
11. 2025-07-25 18:32:00 | O: 208.87500, C: 208.78900 → Δ: -0.08600 (-0.04%) 🟥 RED
12. 2025-07-25 18:33:00 | O: 208.89600, C: 208.68300 → Δ: -0.21300 (-0.10%) 🟥 RED
13. 2025-07-25 18:34:00 | O: 208.71500, C: 208.58300 → Δ: -0.13200 (-0.06%) 🟥 RED
14. 2025-07-25 18:35:00 | O: 208.58400, C: 208.40600 → Δ: -0.17800 (-0.09%) 🟥 RED
15. 2025-07-25 18:36:00 | O: 208.45900, C: 208.23600 → Δ: -0.22300 (-0.11%) 🟥 RED
16. 2025-07-25 18:37:00 | O: 208.23700, C: 208.09700 → Δ: -0.14000 (-0.07%) 🟥 RED
17. 2025-07-25 18:38:00 | O: 208.14000, C: 208.06300 → Δ: -0.07700 (-0.04%) 🟥 RED
18. 2025-07-25 18:39:00 | O: 208.19000, C: 208.19000 → Δ: +0.00000 (+0.00%) ⬛ DOJI
19. 2025-07-25 18:40:00 | O: 208.24400, C: 208.03700 → Δ: -0.20700 (-0.10%) 🟥 RED
20. 2025-07-25 18:41:00 | O: 208.05400, C: 207.98000 → Δ: -0.07400 (-0.04%) 🟥 RED

My code:

import asyncio
import traceback
from pocketoptionapi_async import AsyncPocketOptionClient

async def check_otc_candle_colors():

    ssid = ''
    
    asset = "GBPJPY_otc"
    timeframe = 60  # 1-minute candles
    count = 10

    print(f"\n🔍 Fetching last {count} 1-minute candles for {asset.upper()}...\n")

    client = AsyncPocketOptionClient(
        ssid=ssid,
        is_demo=False,
        uid=107249156,
        platform=2,
        enable_logging=True
    )

    try:
        await client.connect()
        candles = await client.get_candles(asset, timeframe, count)

        if not candles:
            print("⚠️ No candle data received.")
            return

        # Reverse for proper order (oldest to newest)
        candles = list(reversed(candles))

        print("🟩🟥 Candle Colors (Oldest → Newest):")
        print("-" * 80)
        for i, candle in enumerate(candles, 1):
            o = candle.open
            c = candle.close
            delta = c - o
            pct = (delta / o * 100) if o else 0
            color = "🟩 GREEN" if c > o else "🟥 RED" if c < o else "⬛ DOJI"

            print(
                f"{i:>2}. {candle.timestamp.strftime('%Y-%m-%d %H:%M:%S')} | "
                f"O: {o:.5f}, C: {c:.5f} → Δ: {delta:+.5f} ({pct:+.2f}%) {color}"
            )

    except Exception as e:
        print("\n❌ Error occurred:")
        traceback.print_exc()
    finally:
        await client.disconnect()
        print("\n✅ Disconnected.")

if __name__ == "__main__":
    asyncio.run(check_otc_candle_colors())

[Anon666999]

Bump.

[theshadow76]

The latest API is BinaryOptionsToolsV2

[Anon666999]

BinaryOptionsToolsV2

Can you send me link, please?

[theshadow76]

https://github.com/ChipaDevTeam/BinaryOptionsTools-v2

[Anon666999]

https://github.com/ChipaDevTeam/BinaryOptionsTools-v2

Finally got it to install. This is my script, and it's not working with my SSID. I did exactly as stated in your doc file to copy AUTH from WS at Network tab. Not sure what I'm doing wrong. Please check.

import asyncio
from BinaryOptionsToolsV2.pocketoption.asyncronous import PocketOptionAsync

SSID = '42["auth",{"session":"a:4:{s:10:\"session_id\";s:32:\"[REDACTED_SESSION_ID]\";s:10:\"ip_address\";s:12:\"[REDACTED_IP]\";s:10:\"user_agent\";s:111:\"[REDACTED_USER_AGENT]\";s:13:\"last_activity\";i:[REDACTED_TIMESTAMP];}[REDACTED_SIGNATURE]","isDemo":0,"uid":[REDACTED_UID],"platform":2,"isFastHistory":true,"isOptimized":true}]'

async def main():
    client = PocketOptionAsync(ssid=SSID)

    try:
        print("📡 Fetching latest 10 candles for EURUSD_otc...")

        candles = await client.get_candles("EURUSD_otc", period=60, offset=10)

        print("🕒 Historical 1-Minute Candles (Latest Last):\n")
        for c in candles:
            print(
                f"{c['time']} | Open: {c['open']} | High: {c['high']} | "
                f"Low: {c['low']} | Close: {c['close']}"
            )
    except Exception as e:
        print("❌ Error:", e)
    finally:
        await asyncio.sleep(1)
        print("✅ Done.")


# Run the async main
if __name__ == "__main__":
    asyncio.run(main())

Traceback (most recent call last):
File "C:\Users\user\PycharmProjects\G_Diego\test_ssid.py", line 29, in
asyncio.run(main())
File "C:\Users\user\AppData\Local\Programs\Python\Python311\Lib\asyncio\runners.py", line 190, in run
return runner.run(main)
^^^^^^^^^^^^^^^^
File "C:\Users\user\AppData\Local\Programs\Python\Python311\Lib\asyncio\runners.py", line 118, in run
return self._loop.run_until_complete(task)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "C:\Users\user\AppData\Local\Programs\Python\Python311\Lib\asyncio\base_events.py", line 650, in run_until_complete
return future.result()
^^^^^^^^^^^^^^^
File "C:\Users\user\PycharmProjects\G_Diego\test_ssid.py", line 7, in main
client = PocketOptionAsync(ssid=SSID)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "C:\Users\user\PycharmProjects\G_Diego.venv\Lib\site-packages\BinaryOptionsToolsV2\pocketoption\asyncronous.py", line 21, in init
self.client = RawPocketOption(ssid)
^^^^^^^^^^^^^^^^^^^^^
ValueError: PocketOptionError, Failed to parse SSID: expected , or } at line 1 column 24

[theshadow76]

Try with the demo ssid, I think the format is incorrect of that ssid

[Anon666999]

Try with the demo ssid, I think the format is incorrect of that ssid

I want to try with real ssid for real trading. How should the format be?

Tried it with demo, doesn't work... Not sure what I'm doing wrong.

import asyncio
from BinaryOptionsToolsV2.pocketoption.asyncronous import PocketOptionAsync

SSID = '42["auth",{"session":"ogkoou7dd7ua8lio0hl4bhbjrk","isDemo":1,"uid":107249156,"platform":2,"isFastHistory":true,"isOptimized":true}]'

async def main():
    client = PocketOptionAsync(ssid=SSID)

    try:
        print("📡 Fetching latest 10 candles for EURUSD_otc...")

        candles = await client.get_candles("EURUSD_otc", period=60, offset=10)

        print("🕒 Historical 1-Minute Candles (Latest Last):\n")
        for c in candles:
            print(
                f"{c['time']} | Open: {c['open']} | High: {c['high']} | "
                f"Low: {c['low']} | Close: {c['close']}"
            )
    except Exception as e:
        print("❌ Error:", e)
    finally:
        await asyncio.sleep(1)
        print("✅ Done.")


# Run the async main
if __name__ == "__main__":
    asyncio.run(main())

📡 Fetching latest 10 candles for EURUSD_otc...
Failded once trying again
❌ Error: PocketOptionError, BinaryOptionsToolsError, Failed to execute 'GetCandles' task before the maximum allowed time of '16s'
✅ Done.

[theshadow76]

I think get candles does not work, you need to use the subscribe_symbol function

[theshadow76]

Like this: https://github.com/ChipaDevTeam/BinaryOptionsTools-v2/blob/master/examples%2Fpython%2Fasync%2Fsubscribe_symbol_timed.py

[Anon666999]

I think get candles does not work, you need to use the subscribe_symbol function

I need to get candles OHCL to determine if it's red/green - latest 10 candles. I do not want to subscribe to websocket. I hope I understood you clearly. I just want it to be like REST API - to query candlesticks.

[theshadow76]

Sure, we'll, soon @Rick-29 will let you know once it starts working

[Rick-29]

Try passing the ssid as an input.
Something like
PocketOptionAsync(input("Enter ssid: "))

If that works then the error is on how python processes the strings.

[Anon666999]

Sure, we'll, soon @Rick-29 will let you know once it starts working

This doesn't work either. Tried demo SSID.

from BinaryOptionsToolsV2.pocketoption import PocketOptionAsync

import pandas as pd
import asyncio


# Main part of the code
async def main(ssid: str):
    # The api automatically detects if the 'ssid' is for real or demo account
    api = PocketOptionAsync(ssid)
    await asyncio.sleep(5)

    # Candles are returned in the format of a list of dictionaries
    candles = await api.history("EURUSD_otc", 3600)
    print(f"Raw Candles: {candles}")
    candles_pd = pd.DataFrame.from_dict(candles)
    print(f"Candles: {candles_pd}")


if __name__ == '__main__':
    ssid = input('Please enter your ssid: ')
    asyncio.run(main(ssid))

C:\Users\user\PycharmProjects\G_Diego.venv\Scripts\python.exe C:\Users\user\PycharmProjects\G_Diego\test_ssid2.py
Please enter your ssid: 42["auth",{"session":"ogkoou7dd7ua8lio0hl4bhbjrk","isDemo":1,"uid":107249156,"platform":2,"isFastHistory":true,"isOptimized":true}]
Failded once trying again
Traceback (most recent call last):
File "C:\Users\user\PycharmProjects\G_Diego\test_ssid2.py", line 22, in
asyncio.run(main(ssid))
File "C:\Users\user\AppData\Local\Programs\Python\Python311\Lib\asyncio\runners.py", line 190, in run
return runner.run(main)
^^^^^^^^^^^^^^^^
File "C:\Users\user\AppData\Local\Programs\Python\Python311\Lib\asyncio\runners.py", line 118, in run
return self._loop.run_until_complete(task)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "C:\Users\user\AppData\Local\Programs\Python\Python311\Lib\asyncio\base_events.py", line 650, in run_until_complete
return future.result()
^^^^^^^^^^^^^^^
File "C:\Users\user\PycharmProjects\G_Diego\test_ssid2.py", line 14, in main
candles = await api.history("EURUSD_otc", 3600)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "C:\Users\user\PycharmProjects\G_Diego.venv\Lib\site-packages\BinaryOptionsToolsV2\pocketoption\asyncronous.py", line 117, in history
return json.loads(await self.client.history(asset, period))
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
ValueError: PocketOptionError, BinaryOptionsToolsError, Failed to execute 'History' task before the maximum allowed time of '16s'

Process finished with exit code 1

[theshadow76]

I think this issue is with the history function

[Rick-29]

the error is very simple to solve, the latest release on pypi is not working. check here for the latest wheels for windows https://github.com/ChipaDevTeam/BinaryOptionsTools-v2/tree/master/wheels