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Server error 503/500 when accessing GNPS / workflows not loading #894

@irenemalaifani-rgb

Description

@irenemalaifani-rgb

Description:
Hello GNPS team,
I encountered repeated server errors when trying to access GNPS workflows.

Time of occurrence:
(isi waktu Indonesia Anda, misalnya: 30 Nov 2025, 15:20 WIB)

Steps performed before the error:

Tried to open GNPS / GNPS2 homepage

Tried to launch FBMN / LC-MS workflow

Page returned error 503 / 500

GNPS asks for token when selecting GPS2-Analysis Hub
Link to the page causing error:
https://gnps.ucsd.edu/ProteoSAFe/index.jsp?params=%7B%22workflow%22:%22FEATURE-BASED-MOLECULAR-NETWORKING%22%7D. https://gnps.ucsd.edu/ProteoSAFe/

Additional notes:

I already tried refreshing, clearing cache, and different browsers.

Issue persists for several hours.

Thank you for your assistance.

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