This software clashes with Dead by Daylight

[Jinyee18]

I found that when I opened the software and turned on Dead by Daylight to play the game, after entering the game, moving the mouse would cause the game to freeze, and when I stopped moving the mouse, it would return to normal. This conclusion was discovered after I checked the graphics card driver, mouse driver, and application settings, and I almost redid the computer system, because when I closed the software, the game returned to normal. At the moment, I have only tried this game and it has problems, and I haven't tried other games yet. My computer system is Win11, I hope the developer can troubleshoot this problem, if you need any information provided, please leave a message, thank you.

[Jinyee18]

I uploaded the video to YouTube so that the questions were more intuitive

https://youtube.com/shorts/Zz45DPYeHzg?si=BGEDVQUsqRMN0qjb

[Jinyee18]

Just quit the game with the software turned on, and suddenly this warning appears again. My system is a slightly streamlined system, with all the necessary components installed and updated, and the firewall turned off.

[AlexanderPro]

Hi @Jinyee18,

and suddenly this warning appears again

To fix this warning try to run SSM with --trustedinstaller option

  SmartSystemMenu.exe --trustedinstaller

[AlexanderPro]

@Jinyee18,

I have bought this game but couldn't reproduce the issue neither on my PC nor on my laptop. I've done some performance improvements. Please, try the new version 2.32.0, if it doesn't help, I would recommend adding the processes (DeadByDaylight.exe and DeadByDaylight-Win64-Shipping.exe) to processExclusions section in SmartSystemMenu.xml file.